Jenny Fudge | Page 10

Always a pleasant experience working with this team. Jenny, Shirley and the rest of the service time did a great job. Jenny, Shirley and the rest of the service time did a great job. More

by Mystery Shopper Verified Customer Verified Customer

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I love how they are willing to come get my truck while at work, change the oil and deliver it back to my work. Very convenient! I will look to buy from them in the future with the excellent service they pr work, change the oil and deliver it back to my work. Very convenient! I will look to buy from them in the future with the excellent service they provide. More

by teehower Verified Customer Verified Customer

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Service was quick, efficient, friendly, clean, on time, explained every thing. Nice to do business explained every thing. Nice to do business More

by ldwitte Verified Customer Verified Customer

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Thank you for changing the oil and tire rotation. The work was done as expected. Need to work on the car wash. had to go around again because it didn't finish? Thew guy out there said they have been The work was done as expected. Need to work on the car wash. had to go around again because it didn't finish? Thew guy out there said they have been having problems with it. Thanks Again More

by mark.krallman Verified Customer Verified Customer

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I have been very pleased with the service I receive from DeHaven, been with them for about three years. DeHaven, been with them for about three years. More

by bmjdad Verified Customer Verified Customer

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I've been using the service department for decades. I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their servi I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their service needs. Shane handled the service in an expedient and pleasant manner. More

by WALLYSCH3 Verified Customer Verified Customer

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I informed Jenny Fudge that my new Traverse displayed the message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in the tires caused by the tires heating up and cooling down. I do not trust an employee who offers an intelligence insulting response in place of an answer or a referral to someone who has an answer when she does not know the answer. My satisfaction rating on my new vehicle dropped for two reasons. 1. Several trouble codes in the 1st 90 days with no remedy communicated to me. 2. Employees like Jenny Fudge who’ll tell me anything just to move me along without solving the problem(s) with my new vehicle. Shirley Reed did not give the information that she promised and to date has not responded to my emails, which she told me that she would immediately respond to. More

by mrldwell Verified Customer Verified Customer

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This is a great dealership. They give excellent service and the staff is great. I highly recommend them. They give excellent service and the staff is great. I highly recommend them. More

by dgnowlin Verified Customer Verified Customer

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Great service with a sense of humor! Very personable to talk to and honest. Great job Very personable to talk to and honest. Great job More

by pam1057 Verified Customer Verified Customer

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I like the smaller dealership. The staff is very helpful and personable. More personal service than at the mega dealership in town. The staff is very helpful and personable. More personal service than at the mega dealership in town. More

by cassel4 Verified Customer Verified Customer

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