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Jenny Scott
Jenny Scott | Page 44
Certified Service Advisor
Zeigler Subaru of Lafayette
1600 S Creasy Ln
Lafayette, IN 47905
513 Reviews
513 Reviews
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513 Reviews of Jenny Scott
December 26, 2020
Our first and last visit for an oil change. The oil change was messed up (leaking oil afterwards). When we called about it they said to come in, no appointment needed. We went in and then they told us change was messed up (leaking oil afterwards). When we called about it they said to come in, no appointment needed. We went in and then they told us to was too late in the day after waiting a long time. So we made an appointment for the next day, waited HOURS and still not to be seen. They had overlooked our van in the workflow and by this point we had to leave. They told us to come back later and the manager would make sure it was done ASAP. So we took it back again and sure enough, the first oil change was messed up and had to be redone. So 4 visits for 1 oil change to be done right. They offered us a coupon for the mess up, but honestly we will just go back to where we had been going to spare the hassle! More
by ASHLEY.D.READ
Verified Customer
December 22, 2020
Everyone was very courteous and professional. The loaner car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. More
by CLP48
December 17, 2020
I appreciate the way the technicians try to explain how things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. More
by SDPOWELLZTA
December 12, 2020
My car was well serviced. Jenny explained everything that the service tech found. Recall exhaust was replaced efficiently. Jenny and staff very pleasant and friendly. that the service tech found. Recall exhaust was replaced efficiently. Jenny and staff very pleasant and friendly. More
by MARUSAL1945
December 11, 2020
it was fine, i hade no problems. was asked to do this and they said anything less than 5 stars was failing. (that's incredibly stupid but whatever) and they said anything less than 5 stars was failing. (that's incredibly stupid but whatever) More
by DANNY47906
Other Employees Tagged: Joshua Gray
December 11, 2020
Never had issues with the Dealership. Lets me know of any issues when I bring the car in for normal checkups Support and Maintenance on my vehicle always on point. Customer service and attention ar any issues when I bring the car in for normal checkups Support and Maintenance on my vehicle always on point. Customer service and attention are excellent. More
by HaroldPhx
November 19, 2020
My service was great! I am on my 3rd Subaru and with all my quality issues with my Crosstrek I wasn’t planning on purchasing or leasing in the future. Jenny & Kristen however both took great care of me and my quality issues with my Crosstrek I wasn’t planning on purchasing or leasing in the future. Jenny & Kristen however both took great care of me and exceeded my expectations and changed my experience around to a positive one. I am truly thankful they both cared and proved to me faith in humanity and doing what is right for the customer. I help build over 400 Subarus a day and have always been a loyal customer and will continue as a customer because of them! Thank you! Patricia Locker More
by Lockbass2
Other Employees Tagged: Kristen?
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