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Jenny Scott
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Jenny Scott | Page 49
Certified Service Advisor
Zeigler Subaru of Lafayette
1600 S Creasy Ln
Lafayette, IN 47905
494 Reviews
494 Reviews
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494 Reviews of Jenny Scott
July 23, 2020
Terrible service as always. I try to avoid them at all costs. Total rip off as always. Will always recommend the most expensive options, to rip you off more. costs. Total rip off as always. Will always recommend the most expensive options, to rip you off more. More
by DEANOTECH
Verified Customer
Helpful 
July 17, 2020
Had a good experience with the service department. The only downside was that it took so long to get my car in for such a small issue only downside was that it took so long to get my car in for such a small issue More
by APINKSTON90
Other Employees Tagged: Mark Cravatt
July 15, 2020
My recent visit went well, the representative was polite and effecient. Waiting was spaced for proper seating. My service was done promptly and I received a free car wash. and effecient. Waiting was spaced for proper seating. My service was done promptly and I received a free car wash. More
by HJWEDWARDS
July 10, 2020
Always quick and painless. I always get a reminder prior to my appointment. My car was ready within the time they estimated. I appreciate the ease of having my car serviced. to my appointment. My car was ready within the time they estimated. I appreciate the ease of having my car serviced. More
by CLVAUGHN7677
July 10, 2020
Windshield replacement. Scheduled thru your service dept., then farmed out to third party which resulted in some confusion..Total time involved resulted in more hours than wa Scheduled thru your service dept., then farmed out to third party which resulted in some confusion..Total time involved resulted in more hours than was estimated at beginning....Ins & deductible payments worked out O-K, and so we were satisfifed , except for time.....I drive 65 mi. to your shop, so when I have 5 .5 hrs service time and 3 hrs on the road, makes a full day...It worked out alright, just a little confusion....Kara , serv. mgr., went overboard to make the experience pleasant.... More
by thegordons0
Other Employees Tagged: John Pilatz, Jordan Shillings
July 08, 2020
Great! I took my 2020 Outback in for service (oil change which is free the first time). Everyone was very pleasant and helpful. I even got a carwash. I took my 2020 Outback in for service (oil change which is free the first time). Everyone was very pleasant and helpful. I even got a carwash. More
by jkfisher149
July 07, 2020
Oil change and windshield replaced. Problem that they left stains on the interior of the car when doing windshield replacement. The black smudges all around the interior of the windshield. No issues left stains on the interior of the car when doing windshield replacement. The black smudges all around the interior of the windshield. No issues yet with the actual windshield just how much stains they left in the car. More
by PDOWNINGKNAPP
June 28, 2020
I had an oil change appointment on 6/23/20 for my Outback. I was appalled that NO ONE at Bob Rohrman Subaru was wearing a mask. That is unacceptable given the current COVID 19 health concerns. No Outback. I was appalled that NO ONE at Bob Rohrman Subaru was wearing a mask. That is unacceptable given the current COVID 19 health concerns. No one in the service department or waiting area or sales area of the dealership had one on. An oil change sticker was not put in my windshield like usual either. I will take my Subaru business and service else where from now on. I took my Honda for the same oil change service the next day to a dealership in Avon. They were so much better with regards to welcoming me, following up while my vehicle was getting worked on, and everyone was weak mask. They talked to me in person instead of calling me. They had plastic coverings on my seat and steering wheel too. It was so much better. More
by ZZBEACHLER
Other Employees Tagged: Austin Denny
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