Jenny Scott | Page 48

The service Dept was closed when we came to pick up our Ascent and no one knew where our keys were. And the car wash was not good! Ascent and no one knew where our keys were. And the car wash was not good! More

by momomg Verified Customer Verified Customer

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Work was timely, accurate, I was kept informed of progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption More

by JTYVAND Verified Customer Verified Customer

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Excellent from the time I pulled in without an appt. to fixed and washed. Could not not ask for better treatment or easier service. Well done! fixed and washed. Could not not ask for better treatment or easier service. Well done! More

by MCANAAN52 Verified Customer Verified Customer

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ArrivedWaited on by courteous young manWilling to Arrived Waited on by courteous young man Willing to assist me with my needs Info.taken with ? And answers Made me feel part of the business Reque Arrived Waited on by courteous young man Willing to assist me with my needs Info.taken with ? And answers Made me feel part of the business Request finished in record time Staff also in giving directions and leading me to My quest. Made my day Thanks for being here Mr.Thoma More

by BURDINESOKE Verified Customer Verified Customer

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My service rep Jenny was amazing. I forgot my door opener twice and she took time to get it and set it aside for me to pick up later. opener twice and she took time to get it and set it aside for me to pick up later. More

by Sean Tompkins Verified Customer Verified Customer

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Jenny was very friendly, helpful and attentive. She kept me updated throughout the repair. Because paint was involved, and I can't go through the car wash, I won't know for a while if the leak is fixed. I me updated throughout the repair. Because paint was involved, and I can't go through the car wash, I won't know for a while if the leak is fixed. I have confidence that it will be fine. More

by VA.MYERS Verified Customer Verified Customer

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To many trips to have it fix then after in shop something else get wrong. Seem as if they create new problems at time. Price too high else get wrong. Seem as if they create new problems at time. Price too high More

by MJ Verified Customer Verified Customer

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The service I received was excellent. Jenny was incredibly warm and helpful in answering all my questions; very knowledgable. I was at Subaru for an airbag replacement and the entire process was sm incredibly warm and helpful in answering all my questions; very knowledgable. I was at Subaru for an airbag replacement and the entire process was smooth and Jenny kept me up to date with the progress until completion. Thank you so much! More

by MICHELLETRANSAM Verified Customer Verified Customer

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Staff is friendly, efficient and knowledgeable. Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this mode Communication was good and repairs were completed in a timely manner. Waiting area is neat and clean. This is my second Forester and I love this model. I would buy another Subaru when shopping for my next vehicle. More

by RNTLC2000 Verified Customer Verified Customer

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I brought my car in for a recall notice and scheduled an appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I appointment. When I arrived several says later I was told the repair person who would do the wok wasn't there on the day my appt. was scheduled. So I had to wait a week to get it done. This should not happen. The work was done on time though and no difficulties. Thanks, More

by RANDY.LEAZ Verified Customer Verified Customer

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