Jeremi Chapman | Page 15

I have loved my Volvos and Crest Volvo is an amazing dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond More

Report | Print

Excellent service. The dealership had relocated to their new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and on time. I look forward to my next visit. More

Report | Print

Service done in a timely manner. Valet and loaner service are good and they delivered the car as promised. Overall experience was really good . Thanks are good and they delivered the car as promised. Overall experience was really good . Thanks More

Report | Print

Staff is great specially service advisor and loan car reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for More

Report | Print

Excellent service and open early hours during the morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. morning. Each to find and reach location on Hwy 121. Extremely nice waiting room with free hot coffee, tea, water and snacks. More

Report | Print

Love the new facility on 121. Keith Wiedmann has always taken great care as my service representative. Love Volvo, Have been driving Volvo’s since 1979. taken great care as my service representative. Love Volvo, Have been driving Volvo’s since 1979. More

Report | Print

The new location, in Frisco (again), is a welcome sight. We have been Crest loyal customers through three relocations. This is the best! Lyn Ford has always taken exceptional care of all of our (4) Volvos! We have been Crest loyal customers through three relocations. This is the best! Lyn Ford has always taken exceptional care of all of our (4) Volvos! Thank you to your service department for great customer care after the initial purchase!!! More

Report | Print

Nice service personnel but i was asked for $199 for a fully inspection on noise diagnostics. Fixed something else and charged about $1200 to do INJECTION INTAKE SERVICE WITH THROTTLE BODY CLEANING. Recom fully inspection on noise diagnostics. Fixed something else and charged about $1200 to do INJECTION INTAKE SERVICE WITH THROTTLE BODY CLEANING. Recommended to change the timing belt said as maintain schedule due, but did not check AC belt ( a noise still there when AC was on and they could not find out a worn out AC belt which totally broke and fell down in a month later) , disappointed it! Would like to talk with top Mgt team to improve their technical team. More

Report | Print

Excellent service all the way around. Very impressed with the new location matched by your service staff. I’ll continue to use this location for years to come. the new location matched by your service staff. I’ll continue to use this location for years to come. More

Report | Print

So far, I’ve found their service department to be great! I’ve had my car in a few times for general maintenance things. This last time, I decided to use their complementary pickup/drop off service. It’s I’ve had my car in a few times for general maintenance things. This last time, I decided to use their complementary pickup/drop off service. It’s a nice option, but appointment times were not adhered to. They had to delay my pickup time By an hour and did call to make sure it was ok. I said. I agreed but they didn’t arrive until 45 min after the new appointment time. This is fine if you work at home or won’t be going anywhere, but if you have a more rigid schedule and can’t wait for them, then it would be best not to use the valet service and just take your car in yourself. More

Report | Print