Jeremiah Johnson | Page 4

Such a big hurry forgot to put the cap back on. Not cool . Not impressed Not cool . Not impressed More

by LAYNANDJ Verified Customer Verified Customer

Helpful 0

Report | Print

Great team to work with every good communication throughout the service visit I would highly recommend them to anyone that is looking for services throughout the service visit I would highly recommend them to anyone that is looking for services More

by DAVIDJT27 Verified Customer Verified Customer

Helpful 0

Report | Print

Luther was able to take my car in a little before my scheduled service time. They provided service while I waited and completed service faster than projected. scheduled service time. They provided service while I waited and completed service faster than projected. More

by VYNGSDAL Verified Customer Verified Customer

Helpful 0

Report | Print

Service representative was polite and courteous and willing to help. The service department was able to answer my questions regarding accessories for my 2023 Chevrolet suburban Z 71 nickname the Beast willing to help. The service department was able to answer my questions regarding accessories for my 2023 Chevrolet suburban Z 71 nickname the Beast in regards to floor mats and some other exterior accessories. I was directed to the parts counter, where I met with a gentleman who provided me with part numbers Suggested retail cost and availability. Very satisfied with the level of service. More

by camp_02_pistil Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! I really appreciated the way they stayed hunting for the exact vehicle that I wanted. I really appreciated the way they stayed hunting for the exact vehicle that I wanted. More

by ADAMKLINK Verified Customer Verified Customer

Helpful 0

Report | Print

Repairs are done properly, it I had just bought this vehicle used from this dealership and had hoped the check engine light wouldn’t come on in roughly 1 month. Anyway, repaired and back on the way. vehicle used from this dealership and had hoped the check engine light wouldn’t come on in roughly 1 month. Anyway, repaired and back on the way. More

by jonpaul Verified Customer Verified Customer

Helpful 0

Report | Print

Was told my left front had a nail so went and get it looked at by a shop and they charge me 40 buck to tell me it doesn’t have a nail in it ! They also didn’t rest my oil life and if they rotated my looked at by a shop and they charge me 40 buck to tell me it doesn’t have a nail in it ! They also didn’t rest my oil life and if they rotated my tires then they didn’t rest the sensor so it links up in the car! Horrible service will never be bring my vehicle back to a Luther dealer! More

by Ty Verified Customer Verified Customer

Helpful 0

Report | Print

Some of your service techs can’t see the bigger picture when it comes to common sense. Brought my truck in for a tire leak (nail). Asked me if I was due for an oil change and I replied yes. He said he woul when it comes to common sense. Brought my truck in for a tire leak (nail). Asked me if I was due for an oil change and I replied yes. He said he would squeeze me in. Ok. Two hours later, a sealed tire and an oil change I was told to go to the front desk for check out. I was given a bill for $126. I asked what that was for. An oil change and to fix the tire. But I purchased a very expensive package that includes extended service for tire repair and oil changes. Oh, she said. She called back to the service desk to have the bill adjusted. Ok, good. On my way out I noted the tires hadn’t been rotated. So I asked if it was customary to not have tires rotated when one does an oil change. The answer was no. So the question is why didn’t the “service” tech include a tire rotation. Hmmmm. More

by donbrockrn Verified Customer Verified Customer

Helpful 0

Report | Print

As Always, the service department is amazing. Great help from Steve, JJ, Nick, Rachel and Jake! Great help from Steve, JJ, Nick, Rachel and Jake! More

by NickyB Verified Customer Verified Customer

Helpful 0

Report | Print

I would give zero stars if I could. Service manager was a very mean and condescending man who talked down to me. His behavior was absolutely horrible. I had questions about my payment a Service manager was a very mean and condescending man who talked down to me. His behavior was absolutely horrible. I had questions about my payment and he was so rude and just overall gross. More

by foxxyjenny16 Verified Customer Verified Customer

Helpful 0

Report | Print