Jeremy Agee | Page 32

We came looking for an Ioniq 5 or a Tucson. Timothy met us in the lobby, owned our goals, answered our questions and prepared vehicles for us to see and test drive. Close coordination of the Timothy met us in the lobby, owned our goals, answered our questions and prepared vehicles for us to see and test drive. Close coordination of the sales and management team was evident when Jeremy stuck his head in to check on our process and let us know there was a new Ioniq 5 available for test driving. Timothy introduced us to the Ioniq first and then a Tucson Limited to confirm that the Ioniq was what we should buy. Excellent, thoughtful customer care. Good communication and well expedited work between staff. Only the over-market pricing hurt, hence the four stars fore Jenkins and not high flying five stars. More

by MRKNOPER Verified Customer Verified Customer

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By Far One Of The Most Unprofessional Establishments I Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicl Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicle That She Was Extremely Interested In Through Online Advertising. Through Frequent Communication, And Being Perfectly Clear On The Distance We Will Be Traveling Proceeded With All Proper Steps To Expedite This Purchase. Without Going In Length Of Process Was Approved With Set Amount Of Financing With All Particulars Set, And Appointment Made Sales Team Emphasized That Vehicle Was In Fact Ready For Delivery Ahead Of Time So We Took The Drive Up Early To Pick It Up. Once There Not Only Did They Attempt To Inflate Price, APR, And Down Payment, But The Car Had No Sunroof. It Was Parked Under Awning So That It Wouldn't Get Rained In. They Assured It Would Be Ready Within 2 Days, So Paperwork Was Finalized After Adamancy Of Them Holding True To Pre Set Agreement. 2 Days Turned Into 10 With A Poor Attempt Of Various Excuses. We Actually Had To Drive Up A 3rd Time Insisting On A Loaner Vehicle Because Of Not Only The Fact Of Them Not Having A Definitive Answer To When We Will Actually Possess Our Car, But Apparently Being Billed During Said Period. Once Delivery Was Finally Made Unfortunately I Received A Flat Tire A Couple Days Later, Broken Down On Side Of Highway To Realize It Had Rim Locks Which I Frantically Searched Every Inch Looking For Wheel Lock Key To No Avail. We Paid For The Tow And Immediately Contacted The Sales Representative To Notify Of Incident In Hope Of Some Type Of Assistance To Be Told Not Their Problem Have It Towed ONCE AGAIN To A Hyundai Dealership For Them To Take Care Of. All Of This Unnecessary Expense To An Unfortunate Situation Due To Their Negligence Of Doing Proper Inventory Of Vehicles Necessary Equipment. Their Are Also Other Distasteful Occurrences With This Process That As Being Noted Would Be Unnecessarily Lengthy Of This Review. As Long As My Negative Review Is At Least Voiced With Basic In-depth Accurate Reason For Said Accusation. I See This Business Has Some Decent Reviews, But Highly Recommend Someone Adhere To This Statement And Proceed With Caution So That The Next Person Doesn't Have The Same Misfortune. More

by JAYMANCHESTER79 Verified Customer Verified Customer

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This is the third car I have gotten with this dealership and everytime I go it’s always the best service! and everytime I go it’s always the best service! More

by Emcgraw97 Verified Customer Verified Customer

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Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok. More

by WAFRM51 Verified Customer Verified Customer

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It was a very smooth transaction. Everyone from the dealership were very helpful and accommodating. We love our brand new Hyundai Venue so much. Everyone from the dealership were very helpful and accommodating. We love our brand new Hyundai Venue so much. More

by FREDDIE11.USA Verified Customer Verified Customer

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Good attention to showing me the vehicles I wanted to see and drive. They were excellent at explaining all the cars safety features. Thanks to Matt and Nico for their help. and drive. They were excellent at explaining all the cars safety features. Thanks to Matt and Nico for their help. More

by gradycbrown Verified Customer Verified Customer

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Everyone was very helpful and didn’t push me into a car I couldn’t afford couldn’t afford More

by MELYSSASCHWARTZ65 Verified Customer Verified Customer

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Very efficient and personable. The teams work well together. The place is clean even under construction. The teams work well together. The place is clean even under construction. More

by DERBYHOSS12 Verified Customer Verified Customer

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Greatest New Car Purchase & Dealer Experience, I Have Ever Had In My Life.. Highly Recommend Jenkins Hyundai of Ocala. 100% Satisfied. Ever Had In My Life.. Highly Recommend Jenkins Hyundai of Ocala. 100% Satisfied. More

by OVER21CLUB Verified Customer Verified Customer

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Super friendly and knowledgeable staff. Carolyn was able to answer any question I had about my car plus gave me a ton of info. When it came time to purchase I also got a great price and nev Carolyn was able to answer any question I had about my car plus gave me a ton of info. When it came time to purchase I also got a great price and never felt pressured whatsoever. Will definitely recommend this to friends searching for a new car. More

by Nick Verified Customer Verified Customer

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