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Jeremy Annis
Jeremy Annis at Spitzer CDJR St Marys, LLC

Jeremy Annis | Page 4

Service Advisor

Spitzer CDJR St Marys, LLC

846 S St Marys St
St Marys, PA 15857

4.7
67 Reviews
4.7

67 Reviews

Write a Review

Dealership Experience

2 yrs, 8 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

67 Reviews of Jeremy Annis

January 28, 2026

Dealership Rating
Employee Rating

Kind, considerate, knowledgeable. The video tape of the diagnosis was pretty impressive. Quick ordering of tires and parts. More

by jgalsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

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Jan 28, 2026

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

January 23, 2026

Dealership Rating
Employee Rating

awesome job they were very informative and helpful. great communication as well. would definitely recommend anyone to use their services. More

by MCMACKIN214
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Annis

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Jan 24, 2026

Spitzer CDJR St Marys, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2026

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Employee Rating

This is the first service appointment I was extremely unhappy with. Poor communication about pricing and unexpected/unnecessary charges. I hope they do better in the future. More

by FUGJOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Gerg

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Jan 17, 2026

Spitzer CDJR St Marys, LLC responded

Thank you for taking the time to share your feedback. I’m very sorry to hear that your recent service visit did not meet the standard you’ve come to expect from us. Clear communication—especially regarding pricing and recommended services—is extremely important, and it’s disappointing to learn that this fell short during your appointment. This is not the experience we aim to provide, and I appreciate you bringing it to our attention so we can address it with our team and improve moving forward. I would welcome the opportunity to review your visit in more detail and see how we can make this right. Please feel free to contact me directly so we can discuss your concerns. Thank you again for your honest feedback. We truly value your business and hope to earn back your confidence in the future. Jason Herbstritt - General Manager Spitzer CDJR St. Marys

January 13, 2026

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It’s a lot better than the service you got 40 years ago , great to see the video of the service More

by JAMESTRUSSELL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Korn

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Jan 14, 2026

Spitzer CDJR St Marys, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 13, 2026

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Very professional and knowledgeable . They provided information in a way a lay person could understand. More

by robbiechiappelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Spitzer CDJR St Marys, LLC responded

Thanks for sharing about your experience with Spitzer CDJR St Marys, LLC. We appreciate your business and hope to see you again soon!

January 11, 2026

Dealership Rating
Employee Rating

Service people are nice. Wish they would stop trying to pressure things like premium oil, wheel alignments, brake fluid flushing, etc. I'll let you know when I want to buy so More

by SUSY2877
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Annis

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Jan 12, 2026

Spitzer CDJR St Marys, LLC responded

Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2026

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Employee Rating

The staff are always friendly and very helpful. My concerns are always addressed in a timely and respectful manner. More

by chelruss220
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Annis

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Jan 12, 2026

Spitzer CDJR St Marys, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 07, 2026

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The people that are communicating from the service department do not seem to have a knowledge of what they’re recommending and do not seek out answers when I asked. They’re more concerned about up sel More

by seth37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: William Wolfe, Krista Zameroski, Justin Gerg , Jason Herbstritt

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Jan 07, 2026

Spitzer CDJR St Marys, LLC responded

Thank you for taking the time to share your concerns with us. I want to sincerely apologize for the experience you’ve had with our service department. What you’ve described is not the level of service we aim to provide—especially to a client who has trusted us for more than 10 years. You are absolutely right to expect clear, knowledgeable communication from our team. We take your feedback seriously regarding the lack of explanation around the alignment issue and the perception that sales recommendations were prioritized over addressing your questions. That is not acceptable, and I will be addressing this internally with our service staff. I’m also very concerned to hear about the ongoing clerical error on your account. A year-long issue is far too long, and we take full responsibility for the lack of resolution. This reflects a breakdown in ownership on our end, and I apologize for the frustration it has caused. Your loyalty matters greatly to us, and we do not want to lose your trust or your business. I would appreciate the opportunity to personally review your account, ensure the clerical issue is fully corrected, and discuss the alignment concern in detail so all your questions are answered properly. Please feel free to contact me directly at your convenience so we can work toward a resolution and restore your confidence in our service. Thank you again for your honesty and for giving us the opportunity to improve. - Jason Herbstritt - GM

January 06, 2026

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Justin was very courteous with me and explained everything in detail. Everything went smoothly as planned. More

by dshoy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gerg

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Jan 06, 2026

Spitzer CDJR St Marys, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer CDJR St Marys, LLC.

December 31, 2025

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Employee Rating

Very organized shop , and a spot on maintenance schedule that tells you each step by sending the client a video, which shows you the process that is being performed on your vehicle as you wait in the lounge More

by JOHNNYKANDPATTYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Whitesell

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Dec 31, 2025

Spitzer CDJR St Marys, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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