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Jeremy Bongle

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Jeremy Bongle

Jeremy Bongle | Page 6

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!

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5.0

172 Reviews

Overview Reviews (172) Inventory (370)

5.0

172 Reviews

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172 Reviews of Jeremy Bongle

February 13, 2024

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Employee Rating

Have been dealing with Jeremy Bongle for several years now and he never lets me down. Would recommend him and Germain BMW I'm from Cincinnati where I use Sweeney BMW but when in Naples it's Jeremy Bong now and he never lets me down. Would recommend him and Germain BMW I'm from Cincinnati where I use Sweeney BMW but when in Naples it's Jeremy Bongle. More

by Joe S

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Recommend Dealer

Yes

Feb 14, 2024 -

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples while visiting Florida. Our team is happy to know that Jeremy continues to ensure that you receive a positive guest experience. See you next time. Best Regards, Flavio Galasso General Manager

February 13, 2024

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Great customer service. Communicates well. Highly recommend. Jeremy B is a great corner service rep. Clearly communicates. Communicates well. Highly recommend. Jeremy B is a great corner service rep. Clearly communicates. More

by murban904

Service Price Transparency

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Recommend Dealer

Yes

Feb 14, 2024 -

Germain BMW of Naples responded

Your complete satisfaction is our goal and we are happy to know that Jeremy continues to meet this goal and provides clear communication during your visits. Best Regards, Flavio Galasso General Manager

February 07, 2024

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Employee Rating

Jeremy Bongle is my service rep. He always does a super job handling my service issues. He’s timely, friendly and professional. He always does a super job handling my service issues. He’s timely, friendly and professional. More

by Emweygandt

Service Price Transparency

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Recommend Dealer

Yes

Feb 08, 2024 -

Germain BMW of Naples responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Jeremy helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

January 23, 2024

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Employee Rating

Jeremy Bongle always gives me professional service. Great guy. Bmw has been great to work with Great guy. Bmw has been great to work with More

by Stu.klane

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Recommend Dealer

Yes

Jan 24, 2024 -

Germain BMW of Naples responded

We are happy to hear that you got exactly what you wanted out of your experience with us at Germain BMW of Naples. We wish you safe travels, and look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager

January 22, 2024

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Jeremy Bongle has been my service manager for years and continues to provide top & honest service. continues to provide top & honest service. More

by dabear

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Recommend Dealer

Yes

Jan 23, 2024 -

Germain BMW of Naples responded

Thank you so much! Nothing means more to us than your total satisfaction with our work, so thank you for letting us know how happy you were with Jeremy and this service visit. We look forward to our continued relationship! Best Regards, Flavio Galasso General Manager

January 11, 2024

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jeremy bongle has always been excellent and very professional and can be counted on to keep me informed and work with my schedule. He is great in every way professional and can be counted on to keep me informed and work with my schedule. He is great in every way More

by scott x3

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Recommend Dealer

Yes

Jan 12, 2024 -

Germain BMW of Naples responded

Jeremy is certainly dedicated to customer satisfaction and we thank you for highlighting him and his efforts in this kind 5-star review. Please let Jeremy or our team know if we may do anything further to assist you. Best Regards, Flavio Galasso General Manager

January 11, 2024

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Jeremy Boyle has been our service advisor over several BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. More

by dkimber48

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Recommend Dealer

Yes

Jan 12, 2024 -

Germain BMW of Naples responded

Your continued business and trust in Jeremy to have your best interest at heart means so much to us all. Thank you for sharing. We look forward to seeing you next time. Best Regards, Flavio Galasso General Manager

January 02, 2024

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Excellent service. Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as havin Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as having no vehicles to test drive or look at. That was 19 months when I bought my X-5 Hybrid at Ft Myers BMW. I will check next time to see if that has changed. More

by mark.luning

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Recommend Dealer

Yes

Jan 04, 2024 -

Germain BMW of Naples responded

We appreciate you choosing Germain BMW of Naples for your service needs as well as for your feedback. Best Regards, Flavio Galasso General Manager

December 27, 2023

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Employee Rating

I called BMW at the very last minute to see if they could fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle too fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle took charge and immediately took my car to the service department. He asked if I wanted to wait or be taken home , I asked could he have it back to me in 90 minutes and he said yes , so I waited and after 70 minutes Jeremy had my car sitting outside!! Thanks again Jeremy More

by srslocum

Service Price Transparency

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Recommend Dealer

Yes

Dec 28, 2023 -

Germain BMW of Naples responded

Thank you for sharing your positive service experience with Jeremy. We are happy to know we were able to accommodate your needs and provide you with the quality service you deserve. Best Regards, Flavio Galasso General Manager

December 27, 2023

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Employee Rating

Jeremy Bongle is always professional and considerate. The service at this dealership thrives to be the best. The service at this dealership thrives to be the best. More

by Patwin610

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Dec 28, 2023 -

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with Jeremy. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

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