Jeremy Kiel

Kenny Creech is an amazing salesperson and he’s a Marine veteran! The best! Hoorah veteran! The best! Hoorah More

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I was traveling in Florida & they were able to fit me in when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service. when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service. More

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I was trying to buy a car and left three messages for them to call me. After four days I found out that the car I was trying to buy was sold. It's amazing that they sell anything. them to call me. After four days I found out that the car I was trying to buy was sold. It's amazing that they sell anything. More

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Excellent customer service. Joe Lena and the crew did a great job on getting me the vehicle that I wanted. No pressure at all. Willing to work around my schedule. Joe Lena took Joe Lena and the crew did a great job on getting me the vehicle that I wanted. No pressure at all. Willing to work around my schedule. Joe Lena took time to go through all the options and features the SUV had. Joe even set it all up for me. He even followed up later to see if I had any concerns or questions. I highly recommend them. More

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Dealing with the service department that doesn’t return calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem. calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem. More

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Joe Lena was the perfect sales person. He passed all my test. Answered every question honestly and far passed my expectations of a salesman. The car speaks for it self. Joe - Your the bes He passed all my test. Answered every question honestly and far passed my expectations of a salesman. The car speaks for it self. Joe - Your the best! More

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Very professional, helpful and understanding people, great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone. great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone. More

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Really upsetting experience all around on my Black Corvette! It has been awhile since my purchase because it is so unreal. First they sold me a vehicle that was NOT what they told me it was. Once Corvette! It has been awhile since my purchase because it is so unreal. First they sold me a vehicle that was NOT what they told me it was. Once I found out I asked them why they sold me a Corvette that had 16K miles on it and advertised as a Specialty car in EXCELLENT condition except for 1 thing, the specialty items were removed except for the badges and the engine was replaced by Chevy. Mr. Keil, the GM said he had no way of knowing. OK, then How on earth did I find out, it was pretty easy too? So, during my sale they also sold me an extended Warranty and assured me it would cover our car. Turns out, the car needed a new Flywheel and clutch which were on the list of items my warranty would cover. Call warranty Co. make appt at a Corvette approved mechanic and felt happy to be covered. WRONG, they warranty company said that the dealership should have never sold me the warranty as it would not cover my car due to the specialty performance package (which didn't exist) but whatever, I paid $4500 out of pocket for repairs and asked for a full refund as the Warranty Co. assured me that we were due a 100% refund. Had to drive to NSB Chevy to fill out the paperwork (which I did) and figured it will take a bit. 7 weeks later, NO REFUND and the Warranty CO. is stumped because they say they process within 10-15 days. I email dealership who tells me to call someone named Michelle, I call the dealership and ask for a Michelle but am told she doesn't work out of their office. I mean come one, at this point what in the world is the problem I understand they make a commission off stuff like that but you can't just totally and utterly rip someone off. This is ridiculous and now I have to research attorneys to try and recoup some of the thousands I paid for the warranty. Never mind the total rip off job they did to me on the car. I would NEVER recommend this dealership to anyone. Buyer beware because they sure do not care. The really sad part is that I am an repeat customer, I also used to service my vehicles there and was planning on buying a new Silverado from them. We instead went to another dealership for the truck and were very thankful we did. I would leave my name but I am sure I am a huge laugh to them. Maybe they have a wall of people they have ripped off somewhere in the back.. who knows. Just completely deceptive business practices and they are the reason used car dealers have an awful reputation. More

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LiarWorst experience in my life. And I'm 71.A deal was Liar Worst experience in my life. And I'm 71. A deal was done in 2019 that Jeremy liked only to not like when corvette was delivered in 2021. He wo Liar Worst experience in my life. And I'm 71. A deal was done in 2019 that Jeremy liked only to not like when corvette was delivered in 2021. He would not honor. He admitted that he understood I was upset with $1500 additional cost due to price increase. Problem is he made a price lock on order guarantying no increase. Giving me an option to take it or leave it. I was told of the time of car arrival at 2:30 pm Saturday. I hired a company to drive down and haul the car (1hr 45 min each way) only to move the goal post to 4:30, then 5:30, then finally 6:30 NO CAR. We left with no car and a cost of $500. One would think they would get in touch with the trucking company dispatch to get an accurate ETA. But no. Just left us sitting around until we finally realized it was not coming. We decided to leave. Bryan promised it would be ready first thing Monday.. It showed up after 12:00. This time I was unwilling to pay another $500 to have it shipped to a ceramic coating shop. I had to drive it. I asked not to wash it to avoid any possible damage to paint. I arrived to see the corvette sitting there with water and spots all over it. Bryan said they only rinsed the pollen off of it. Unbelievable had to ask him to wipe it dry to avoid any additional water spots. We asked few questions about how to drive car off. then we were told if we needed anything else, come inside and ask. We had to go inside 2 more times. He made us feal, here are the keys and please leave. And we did. Keep in mind that throughout the entire 1 1/2 year period, I was only to talk to Jeremy. No one else could help me. Kiel was mostly unresponsive to my calls and emails. And guess what.......He was no where to be found thru the delivery process. Got the car to shop for ceramic coating only to find roof leaks and the paint has sooo much orange peel that paint correction has to be done before coating. A terrible experience for a $100k car. Words can't describe how pissed I am. Now I have to find anyone at GM that can help me with paint correction and leaking roof. Just say NO to this dealership. More

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Thank you New Smyrna Chevrolet Sometimes when purchasing a new vehicle unforeseen issues can occur at no fault to the dealership or the customer. I just want to say thank you to Ma Sometimes when purchasing a new vehicle unforeseen issues can occur at no fault to the dealership or the customer. I just want to say thank you to Marsha Carroll.. The absolute best salesperson I've ever dealt with in all my years of buying vehicles. And believe me it's a lot of years and a lot of vehicles. To just say she is professional knowledgeable personable and courteous is an understatement. She stayed in constant contact with me through the whole process.Thanks again for all you have done. Thank you also to Kitty and Sam in the service department professional & polite through the whole process..Also want to thank Jeremy Kiel for personally meeting with me on several occasions. I absolutely love the vehicle I'm in and couldn't be more happy.. You as well went above and beyond to make it happen.. I would recommend New Smyrna Beach Chevrolet 100%..Great bunch of people. Not only did I leave there with a vehicle I absolutely love,I feel like I made some new friends as well. After the sale it's the service that counts.. And the service was excellent.A+++++.. More

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