Mario Cervi

Online purchase with this dealership left me with a cracked windshield that was not divulged at the time of sell but on delivery!!! cracked windshield that was not divulged at the time of sell but on delivery!!! More

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Kyle, Anthony Picard, Mario and Finance Manager did a GREAT Job!!!! I'd recommend NSB Chevey dealership!!! GREAT Job!!!! I'd recommend NSB Chevey dealership!!! More

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OUTSTANDING customer service! Buying a car can be scary, but Robert Heredia went above and beyond to ensure I was taken care of and earn my trust and my business. He answered al Buying a car can be scary, but Robert Heredia went above and beyond to ensure I was taken care of and earn my trust and my business. He answered all of my questions in a timely manner without ever pressuring me, and went out of his way to connect me with other folks to ensure I felt good about the sale. Robert was professional, kind and extremely knowledgeable, and I will recommend him and this dealership to others. More

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A good honest Dealership, whether you are looking for a new Vette or a used Chevy TRAX. This is the place, give em a try. new Vette or a used Chevy TRAX. This is the place, give em a try. More

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Authelia & Pete Minervini We had a terrific experience today when purchasing our 1st electric vehicle. I would highly recommend this dealership. From the moment we approached the showroom we were welcomed today when purchasing our 1st electric vehicle. I would highly recommend this dealership. From the moment we approached the showroom we were welcomed by staff ready & willing to assist us at our own pace. After working diligently with Grace on the phone on Thursday, we came to a mutual agreement of a price & a scheduled time for pick up on Friday. As we were preparing to leave this Fri morning, Grace called to inform us about an unexpected problem with the car we were planning to purchase. While on the phone Grace & her manager went above & beyond to offer us an exceptional deal on an even better replacement vehicle. When we arrived at dealership, Grace was occuppied with another customer. So we waited comfortably in an atmosphere that is professional peaceful & effectively streamlined. Grace is absolutely amazing at her job, efficient, honest & very thorough, we appreciate these attributes in our world today. Since Grace's customers were taking longer then expected, John stepped in, another gem, John was informative personable & well organized. In fact every step of the way, ALL staff were extremely energy efficient like the car we purchased! Great Job done at New Smyrna Beach Chevrolet on this 4th of July, Independence Day. Thank you all for making this experience better then expected. If you are looking to purchase a car this is most definitely the place to go!!! More

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A great dealership. My second purchase at that location. Great teamwork! Would definitely refer them. My second purchase at that location. Great teamwork! Would definitely refer them. More

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I am extremely disappointed and repulsed by my experience with Chevy NSB. After losing my car in Hurricane Milton, I was in a vulnerable position, and I feel that the dealership took full advantage of that. with Chevy NSB. After losing my car in Hurricane Milton, I was in a vulnerable position, and I feel that the dealership took full advantage of that. When I initially purchased my new car, I was told by Kenny Creech that all I had to do was bring in the insurance money once I received it from my claim. There was no mention of a deadline or urgency. However, everything changed after the sale was finalized. Dave from Finance called me on October 30, 2024, and without so much as a greeting, demanded, "Where's the check for the $18,000?" When I explained that I hadn’t yet received the funds from my insurance company, Progressive, he rudely told me that if I didn’t have the money by October 31, I would be facing $700 monthly car payments. This was shocking and confusing because at no point during the sale did anyone mention any specific deadline for bringing in the insurance money. Kenny had assured me I could just bring in the money when I got it—there was no pressure about an exact date. When I tried to back out at the last minute, I was told by Kenny that my car was totaled and they would make this work for me. However, when I spoke with Mario, the sales manager, he tried to blame me, claiming that I miscommunicated when the funds would be released. How was I supposed to know when my insurance payout would be finalized if no one had even informed me that my car was officially totaled? I only found out because Kenny called to tell me. I trusted his word when he said I could bring in the money whenever it came through. Now, with the deadline looming, I still don’t have the funds, and I’m being threatened with excessive car payments that were never mentioned before. To make matters worse, when I spoke with Mario again, he casually suggested I just refinance my car and renegotiate my loan. This would not only cost me more money in the long run but also feels like another way the dealership is trying to profit off my misfortune. Refinancing is not a solution, and it’s appalling that this was offered as an option, knowing it would increase my overall financial burden. This dealership's handling of my situation feels incredibly deceitful and predatory. Losing my car due to flooding was already devastating, and instead of helping me through this difficult time, Chevy NSB has made things significantly worse. It’s clear that they took advantage of my vulnerability, and I regret trusting them with my business. This entire experience has left a terrible impression, and I will not recommend this dealership to anyone. More

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Thank you to NSB Chevrolet and Kenny Creech for getting me into my new truck and making it super easy, quick and convenient! 10/10 recommend! I love my new truck! me into my new truck and making it super easy, quick and convenient! 10/10 recommend! I love my new truck! More

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Kenny Creech is an amazing salesperson and he’s a Marine veteran! The best! Hoorah veteran! The best! Hoorah More

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Not knowledgeable at all other than the color is mint. Won't help at all with any service because of a bad review. Crooks and liars Won't help at all with any service because of a bad review. Crooks and liars More

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