Jeremy Lambert | Page 7

After picking up my car on 7/9/21 I had to immediately return it due to to shaking and computer failure. The car died when the service associate went to test drive it. I had already paid $450 dollars to r return it due to to shaking and computer failure. The car died when the service associate went to test drive it. I had already paid $450 dollars to repair a solenoid and $300 was in service charges to end up with more issues than I started with. Along with that I was called to see how I was doing because they didn't even know the car had been returned. I was told I would be updated on Saturday, however, when I called I was told the service department was closed and they did not know the status of my vehicle. I have had to missed many days of work because of this, have been without a car for a week I am out hundreds of dollars, and could have been seriously injured when the supposedly fixed car misfired in the intersection when I was bringing it back. This is by far the worst service I have ever received and will be reporting this issue to the corporate office. More

by lilpeanut1226 Verified Customer Verified Customer

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The tire pressure light on my dash lit up while I was out driving. I stopped in without an appointment and the staff was kind enough to look at my car right away. I had a screw in the tire sidewall. The st driving. I stopped in without an appointment and the staff was kind enough to look at my car right away. I had a screw in the tire sidewall. The staff replaced the tire. More

by backtoo94 Verified Customer Verified Customer

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My husband and I worked with Julius and mr. Tim. Both worked very well with us. Julius took extra time to answer questions and was not afraid to ask for other to answer what he maybe did not know, since worked very well with us. Julius took extra time to answer questions and was not afraid to ask for other to answer what he maybe did not know, since I tend to ask those in askables. Not only did he work with us since we had our service animals with us, he shows respect and was humble in his sales. It was extremely refreshing to work Julius and his coworker Tim. I WOULD HIGHLY RECOMMEND JULIUS AND TIM. The vehicle was handled and any other concerns we had in our purchase were taken care of and handled right on the spot. Friendly and very humble workers to have at the dealership. Thank you for taking car of us! More

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The service was fast. No complaints there. However, when I purchased my car it came with free lifetime oil changes. I've never had an issue with this until the last service visit. For some reason the when I purchased my car it came with free lifetime oil changes. I've never had an issue with this until the last service visit. For some reason the lifetime free oil changes was no longer in your system. Fortunately the service person still honored the free oil change, but I'm wondering why it's no longer noted in your system. More

by APRUSSELL40 Verified Customer Verified Customer

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I got a second opinion on my car issue and we found out the car NEEDED NOTHING. Nissan said we needed new breaks and a new radiator grille shutter. It turned out that wasn't the case. Thanks for enlig the car NEEDED NOTHING. Nissan said we needed new breaks and a new radiator grille shutter. It turned out that wasn't the case. Thanks for enlightening us on not to ever use your service department again More

by BRIGR Verified Customer Verified Customer

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We needed to leave our dogs in the car. Excellent service and communication to work with us and allowed us to also look around the lot at other vehicles as needed. and communication to work with us and allowed us to also look around the lot at other vehicles as needed. More

by 24TATTEDRED Verified Customer Verified Customer

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The Service department at Fort Wayne Nissan is exceptional! Every time I go in to get my Titan serviced Herb is always friendly and professional! exceptional! Every time I go in to get my Titan serviced Herb is always friendly and professional! More

by DBRADY10 Verified Customer Verified Customer

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User friendly. Easy to schedule my appointment. Waiting room was comfortable. All work was done to my satisfaction and the service department explained exactly what would be done beforehand and was was don room was comfortable. All work was done to my satisfaction and the service department explained exactly what would be done beforehand and was was done afterward. I highly recommend the Fort Wayne Nissan service department. More

by CHRYSLER1943 Verified Customer Verified Customer

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Ft Wayne Nissan is Great!Josh the Service Manager is Ft Wayne Nissan is Great! Josh the Service Manager is very professional and Jeremy the Diesel Tech. Is the best! They make me feel cared for! Ft Wayne Nissan is Great! Josh the Service Manager is very professional and Jeremy the Diesel Tech. Is the best! They make me feel cared for! More

by DBRADY10 Verified Customer Verified Customer

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Good service, reliable customer care..it was great. Josh did an awesome job by the way he is listening to the client and find out what you really want and went to the process with you.. did an awesome job by the way he is listening to the client and find out what you really want and went to the process with you.. More

by JJJEROME333 Verified Customer Verified Customer

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