Jeremy Law | Page 7

amazing, quick simple they made it easier to understand the issue at hand and get it done great the issue at hand and get it done great More

by jrosati60 Verified Customer Verified Customer

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Excelente servicio, lo recomiendo, además el servicio al cliente es eficiente, te tratan con amabilidad y resuelven tus problemas. cliente es eficiente, te tratan con amabilidad y resuelven tus problemas. More

by ELVYSLEONPICHARDO Verified Customer Verified Customer

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Great service all around 🥇 they checked all the boxes for a company that cares about you. for a company that cares about you. More

by JERRYREDSOX22 Verified Customer Verified Customer

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I was told I needed brakes after a $90 exam, but when I said that the dealership should technically cover the bill under the lemon law I was then told that I did not need brakes just at this moment…later, said that the dealership should technically cover the bill under the lemon law I was then told that I did not need brakes just at this moment…later, after lemon law for my car expires… More

by Sarah24 Verified Customer Verified Customer

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Somehow my oil change took over 3 hrs? I got there on time for 915 and waited for someone to come over. Talked to the desk guy about what I wanted done. He asked if I was staying and I sai I got there on time for 915 and waited for someone to come over. Talked to the desk guy about what I wanted done. He asked if I was staying and I said I had another appointment but would be back. He asked what time I'd like the car to be ready for, and I said 11. He said that 11 should be fine. (I had another appointment at 130). I went back at 1115, checked in w him and he said he was cashing someone else out and then would check on my car. I sat in the waiting area. He never came by. Car was finally done at 1250. For an oil change. More

by ase1611 Verified Customer Verified Customer

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Car issue wasn’t resolved. The steering wheel still shakes while applying brakes on the highway The steering wheel still shakes while applying brakes on the highway More

by WISSAM.KOTAICH Verified Customer Verified Customer

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Extremely frustrated by my experience. I made an appointment for oil change, check tire and was told there were two recall repairs outstanding and would I like those addressed as well to w I made an appointment for oil change, check tire and was told there were two recall repairs outstanding and would I like those addressed as well to which I agreed. I was told my car would be ready by 6pm and had to pick it up before 7pm. I called at 5:45pm to check in and was told Jeremy would call me right back. He returned my call at 6:20pm and said that only the recalls had been completed and my car was in line for the routine services. I was in disbelief that after having my vehicle for over 10 hours, the service I had requested hadn’t even been complete! He began with a litany of excuses, none of which to me were acceptable. I explained to him that had a scheduled appointment, they were aware of the services being performed and committed to having it complete by 6pm. And if there were any valid reason why it wouldn’t be done, I should have received a call earlier in the day to let me know of the delay. Because I was told the vehicle had to be picked up by 7pm, I was en route when Jeremy returned my call. I was not able to wait any longer for my vehicle and therefore after having left my car with them the entire day, did not even receive the service that I originally requested. I will be finding another service location for my vehicle for this service and services moving forward. More

by Sgaffey Verified Customer Verified Customer

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Jeremy was so helpful and I liked the facility. It was very clean and comfortable It was very clean and comfortable More

by CATALE Verified Customer Verified Customer

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Service department has been great to work with. We are happy to have Westboro Toyota as our local dealer. We are happy to have Westboro Toyota as our local dealer. More

by DEVLINME Verified Customer Verified Customer

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Throughout the entire process, it was nearly impossible to get any information on the status of my car. I was never called by anyone at the dealership, and I always had to check in and bother people to get to get any information on the status of my car. I was never called by anyone at the dealership, and I always had to check in and bother people to get any information I was constantly sent to voicemail and given excuses as to why things weren’t ready on time my car ended up being a full week . More

by Tim Verified Customer Verified Customer

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