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Justin Callahan

Overview Reviews (61)

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Justin Callahan

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4

61 Reviews

Overview Reviews (61)

4.4

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Justin Callahan

October 12, 2026

Dealership Rating

Employee Rating

Advised I needed a coolant flush after replacing hoses to the coolant box which was a waste of money. Justin got clarification and helped with this discrepancy. Also, they never filled the coolant box after the coolant box which was a waste of money. Justin got clarification and helped with this discrepancy. Also, they never filled the coolant box after the service. It was way below the low level mark, so I had to stop and buy coolant and put it . This should have been done at the dealership. More

by brandi.cone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 12, 2026 -

Regal Kia Lakeland responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 09, 2026

Dealership Rating

Employee Rating

Feel it for men excellent service always illegal into assist with any problems always a smile with sugar assist with any problems always a smile with sugar More

by zaharharazarizeriaauzale

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Oct 10, 2026 -

Regal Kia Lakeland responded

We appreciate your five-star review of our team. Thank you for choosing Regal Kia! We’ll see you next time!

October 09, 2026

Dealership Rating

Employee Rating

Quality service My vehicle was serviced excellently and the staff were very professional. Would recommend the staff were very professional. Would recommend More

by jabezbeckford

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 09, 2026 -

Regal Kia Lakeland responded

Knowing the service on your Kia Soul felt top-notch means a lot to us. We’re grateful for your recommendation and glad our team could deliver professional, high-quality care.

October 07, 2026

Dealership Rating

Employee Rating

Positive. It was a positive experience. I am at work right now and I am not allowed to be on my phone. It was a positive experience. I am at work right now and I am not allowed to be on my phone. More

by sow122165@hotmail.con

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 08, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your positive feedback about your recent visit to Regal Kia! We appreciate your business, and we look forward to seeing you again in the future!

Oct 07, 2026 -

sow122165@hotmail.con responded

It was positive

October 07, 2026

Dealership Rating

Employee Rating

by sow122165@hotmail.con

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 07, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star rating! Justin and our service department are glad your Kia Seltos service was a positive experience.

October 03, 2026

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Employee Rating

They’re friendly, courteous, and kind. I wait while they do the job. It doesn’t take a lot of time. I wait while they do the job. It doesn’t take a lot of time. More

by rkw1171

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Mr Orlando

Oct 04, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

October 02, 2026

Dealership Rating

Employee Rating

They are all awesome and have always taking care of me and my car needs and my car needs More

by bacole38

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 03, 2026 -

Regal Kia Lakeland responded

Thank you for your confidence in Regal Kia! We appreciate your business.

October 02, 2026

Dealership Rating

Employee Rating

Service is always exceptional. Advisors are very professional and always very nice. Always treated with the up most respect. Advisors are very professional and always very nice. Always treated with the up most respect. More

by ajsburchett71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

Oct 02, 2026 -

Regal Kia Lakeland responded

Hi Burchett! We are grateful for your 5-star review! It means a lot to the team at Regal Kia.

October 01, 2026

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Employee Rating

Justin always does an amazing job helping with figuring out what is needed for my car. Very knowledgeable, kind, process is always smooth and quick. out what is needed for my car. Very knowledgeable, kind, process is always smooth and quick. More

by kiadixon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Oct 01, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your great review of Justin and his team at Regal Kia! We appreciate your business and hope to see you again soon!

September 24, 2026

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Employee Rating

Everything was smooth and great! Great staff also very accommodating with my schedule. I would buy again from them. Great staff also very accommodating with my schedule. I would buy again from them. More

by octopusgarden898

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Bryant, Chris Boswell, Sal Campisi jr., Misty Osborne, Jeremy Mahr, Mike Galloway, Gregg Baldwin, Sarah Abichid

Sep 24, 2026 -

Regal Kia Lakeland responded

Our service team is pleased we could work around your schedule and provide seamless service on your Telluride. Hearing you’d choose us again means a great deal to our team.