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Justin Callahan

Overview Reviews (37)

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Justin Callahan

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4

37 Reviews

Overview Reviews (37)

4.4

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Justin Callahan

July 25, 2026

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Employee Rating

I've always love coming here. I felt the waiting room has got all the comfort of home. I felt the waiting room has got all the comfort of home. More

by DaJoQuim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Jonathan Benitez, Misty Osborne, Jeremy Mahr, Sarah Abichid, Sulie Vargas

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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.

July 16, 2026

Dealership Rating

Employee Rating

Very quick and professional Justin was precise and very friendly. I went in and out the dealership in a Matter of 30min the fastest time friendly. I went in and out the dealership in a Matter of 30min the fastest time More

by ilianell.melendez85

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jul 16, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear that Justin provided precise, friendly service on your Sorento and had you back on the road in just thirty minutes. Thank you for trusting us with your Kia, and we look forward to assisting you again.

July 16, 2026

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Employee Rating

The Regal Kia is an outstanding. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. More

by warren.nash

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Lopez, Jonathan Benitez, Jeremy Mahr, Theodore Knight , Cesar 5stars

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Jul 16, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us twice for your Kia purchases and for trusting our team with your Telluride’s service. Your confidence in our ability to deliver great care in every detail is truly appreciated.

July 10, 2026

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Employee Rating

It was an easy process with plenty of people to help me out. They called me when my car was finished and I came and picked it up out. They called me when my car was finished and I came and picked it up More

by btowngolfin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jul 10, 2026 -

Regal Kia Lakeland responded

We’re happy the service process was seamless and our team could assist you promptly. Justin will be glad to hear you felt well informed throughout. Thanks for sharing your experience and we look forward to servicing your Kia again.

July 02, 2026

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Employee Rating

It was the quickest service call I've ever had at this dealership. In and out in about 1 hour. dealership. In and out in about 1 hour. More

by Teworden

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jul 02, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star review! We’re glad Justin and our team completed your Kia Seltos service in about an hour. We look forward to helping you again.

June 29, 2026

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Employee Rating

Not honest lied to me about a tire repair said I needed a new tire cause I couldn’t repair it took it somewhere else and they repaired it right away new tire cause I couldn’t repair it took it somewhere else and they repaired it right away More

by odds-savors-1cMaggie#1

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeff Soloj

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Jun 30, 2026 -

Regal Kia Lakeland responded

We aim to provide honest and trustworthy service, so I regret to hear of your dissatisfaction with the tire repair advice you received. I would like an opportunity to better understand what happened and see how we can improve your view of us. Would you mind giving me a call at your earliest convenience? Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

June 16, 2026

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Employee Rating

It was nice. It was very cold and the snacks were not available. But overall It was good. It was very cold and the snacks were not available. But overall It was good. More

by pammypam42

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 16, 2026 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

June 14, 2026

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Justin was incredible. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. More

by jacobgregory1212

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 14, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear Justin delivered outstanding service during your visit. We’re glad our Kia service impressed you after coming from BMW. Thank you for recommending Justin to your friends and family.

June 13, 2026

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Justin was fantastic as always. he set my appiontment and the work was done fast. he set my appiontment and the work was done fast. More

by steve.carpenter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 13, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star review. Justin is happy the appointment setup was seamless and that your Kia Sportage service was completed quickly. Please let us know if there’s anything else we can do for you.

June 09, 2026

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Employee Rating

The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. I always wait for my vehicle at the dealership and no issues at all. More

by Kenia Rodríguez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 09, 2026 -

Regal Kia Lakeland responded

Hi Kenia, thanks for sharing your feedback about your experience with our team! We appreciate your continued business here at Regal Kia and we hope to see you again down the road. Safe travels!