Justin Callahan

Everything was smooth and great! Great staff also very accommodating with my schedule. I would buy again from them. Great staff also very accommodating with my schedule. I would buy again from them. More

by octopusgarden898 Verified Customer Verified Customer

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Justin kept me informed on every step. I would hope to get him again if I need service in the future. I would hope to get him again if I need service in the future. More

by djjohnston521 Verified Customer Verified Customer

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It was not good. Tried to upsell a spark plug change 25000 miles early from Kia recommended. Cabin air filter was reinstalled upside down, glove box dampener not reco Tried to upsell a spark plug change 25000 miles early from Kia recommended. Cabin air filter was reinstalled upside down, glove box dampener not reconnected, positive battery terminal cover not closed. Also it would be a great idea to connect maintenance records between dealerships to prevent asking for service that had already been performed. Also while waiting there was a issue with a sales associate which will be brought up with sales manager More

by ricedon17 Verified Customer Verified Customer

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Justin is by far the best edition to the Kia service dept. would recommend him. dept. would recommend him. More

by PAULZX10R Verified Customer Verified Customer

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As always, good service at reasonable rates and very knowledgeable advisor that guide you in making choices. knowledgeable advisor that guide you in making choices. More

by jdieguez Verified Customer Verified Customer

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We had areal enjoyable day working with Malik. We accomplished everything we went for and he made sure we got everything we needed. 👍 We accomplished everything we went for and he made sure we got everything we needed. 👍 More

by hdmunn Verified Customer Verified Customer

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He was extremely knowledgeable and made sure all my cars needs were met appropriately. Excellent service needs were met appropriately. Excellent service More

by garciagenesis1333 Verified Customer Verified Customer

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I am extremely disappointed with the way I have been treated by Kia management regarding a repair issue with my daughter’s vehicle.I purchased this vehicle brand new with the expectation that I was gett treated by Kia management regarding a repair issue with my daughter’s vehicle.I purchased this vehicle brand new with the expectation that I was getting a reliable vehicle and that I had the appropriate warranty and protection plans in place to cover repairs when needed. Unfortunately, when I actually needed Kia to stand behind what I thought was purchased during the sale,the experience has been completely different.What has made this situation even worse is the way I have been treated by the service manager Felix Mendez and general manager Jeff Solo,even the service advisor Justin was not really helpful Instead of feeling like a valued customer who purchased a brand-new Kia and invested in what I thought was warranty/protection coverage, I feel like I have been dismissed and passed around without anyone taking responsibility for helping resolve the issue.I did not expect to have to fight this hard about a repair on a vehicle I purchased brand new. I expect Kia to do way better than what they did.This experience has seriously changed the way I feel about Kia.The way a company handles a problem says a lot more than how they treat you when everything is going well. I am asking Kia corporate to review this situation and the way I have been treated by the dealership’s management.I would strongly encourage anyone considering purchasing a Kia to carefully review exactly what is covered under their warranty and protection plans (Read the fine print) and dont trust what they say and normally I do read but I was just excited and anxious this car was my daughters graduation gift,just pay close attention to how the dealership handles issues after the sale.I hope someone at Kia takes this complaint seriously and makes this situation right. More

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Excellent customer service and a very smooth buying experience. The staff was professional, friendly, knowledgeable, and helpful throughout the entire process. experience. The staff was professional, friendly, knowledgeable, and helpful throughout the entire process. More

by yenlygs88 Verified Customer Verified Customer

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Tried to charge me for a missing piece that was supposed to come when I bought my car brand new. to come when I bought my car brand new. More

by verdellg389 Verified Customer Verified Customer

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