Jeremy Pigg

Makes you feel abused afterwards. It’s all nice up front then look at the extra charges. Almost 8k in extra charges. Never again!!! It’s all nice up front then look at the extra charges. Almost 8k in extra charges. Never again!!! More

by CINDYSISTERMOM Verified Customer Verified Customer

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They don’t deliver on their promises! There was a work order to fix some thing on my vehicle, but they couldn’t get it done in the two days they had it before we were heading out of town. There was a work order to fix some thing on my vehicle, but they couldn’t get it done in the two days they had it before we were heading out of town. They said they would reimburse for me to have it done where I moved, but then they only offered to pay half of what it cost to actually get it fixed even though the work order did not specify an amount. They won’t share the actual quote they got to fix it or where they were going to have it done, so that I could use the quote to compare. They also claimed to have given me a “discount” but actually just added it back in as dealer fee fees. I paid cash, but three weeks later I still don’t have the title from them. Communication by all parties is significantly lacking.! Lesson learned, if you’re gonna buy a vehicle remotely! It has been one big headache, and I will not deal with them ! More

by lori_jenness Verified Customer Verified Customer

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Great car selection. Very hands on with step-by-step instruction on car purchase, in terms of payment and research Very hands on with step-by-step instruction on car purchase, in terms of payment and research More

by DANNY_RICE Verified Customer Verified Customer

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Did not appreciate the lack of transparency of the numbers for my purchase. I paid over 2k over the sticker price and they never showed me the numbers. Sealed my receipt in an envelope so I couldn't numbers for my purchase. I paid over 2k over the sticker price and they never showed me the numbers. Sealed my receipt in an envelope so I couldn't see the real numbers until registration. It's extremely dishonest and I feel slighted. Wouldn't recommend to anyone unless they like to to swindled. Disappointing to take advantage of girls to top it all off More

by smg17 Verified Customer Verified Customer

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I will never buy a car from there again. It took 10 days for delivery. I was provided a loaner car twice. The first car I was told to bring back early because they were in the process of sel It took 10 days for delivery. I was provided a loaner car twice. The first car I was told to bring back early because they were in the process of selling it to someone else. I had no issue with them carrying on their business, but the only reason why I had the loaner in the first place was because they hadn’t given me my car to drive. I was being charged for the loan, but still didn’t have the car. I was told they needed to order a part. But I’m not certain why they would have a vehicle on the lot for sale that was not ready for purchase. I still don’t have both of my tags back. I was grossly overcharged. The organization as a whole is poorly managed. Everything about the process, but one or two people was absolutely painful. Do yourself a favor and run the other direction. More

by JOCIHOWARD Verified Customer Verified Customer

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Respectful and fair people that worked well with me. Everything was smooth and made sense Everything was smooth and made sense More

by CONDON_LUCAS Verified Customer Verified Customer

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Jeremy helped me out with the few issues I had with the breakers and an oil change. breakers and an oil change. More

by KENSBREWIN Verified Customer Verified Customer

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Had a couple issues with the car they did not catch on inspection. After talking with the sales manager and the service manager all issues were taken care of ! inspection. After talking with the sales manager and the service manager all issues were taken care of ! More

by kenhamko Verified Customer Verified Customer

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All went well! Love my car! I would recommend two things Seems in today’s day and age with everything electronic and digital. Car dealerships could work on spee Love my car! I would recommend two things Seems in today’s day and age with everything electronic and digital. Car dealerships could work on speed of the process If carvana can do a deal in seconds why does it take so long in person. And all the paperwork printing and signing. Convert to modern day processing More

by kenhamko Verified Customer Verified Customer

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Great job for both guys at Rocky Mountain Auto. Thank you very much . We will look you up again. Thank you very much . We will look you up again. More

by minerbob524 Verified Customer Verified Customer

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