Jeremy Pohl

got done after hours, dark, and rainy. sent me 2 1/2 hours home with one gallon of gas. luckily there was gas near by. got 40 miles down the road when low oil light came on. dark, raining, sent me 2 1/2 hours home with one gallon of gas. luckily there was gas near by. got 40 miles down the road when low oil light came on. dark, raining, & i don't even know yet how to open the hood. stopped next exit and got a room. at daybreak the next day the service station next door had opened. i get in to leave and the fuse box cover had fallen out into parking lot. grabbed it, got 3 1/2 quarts of oil to fill it. got another gallon just in hopes it would get me home. they called this a CERTIFIED USED CAR. WISH I COULD RATE ZERO More

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Excellent customer service, did not feel pressured. Worked with our budget and felt good about everything. Worked with our budget and felt good about everything. More

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We purchased a used Grand Cherokee and paid cash on May 15, 2023 . We never even made it home when the engine light came on. Took it back the next morning and all they did was clear the codes which were fr 15, 2023 . We never even made it home when the engine light came on. Took it back the next morning and all they did was clear the codes which were from hearing issues. Again never made it home before the engine light. Took it back on a Tuesday afternoon and picked it up on Friday with a windows switch replaced, nothing done to motor. Again never made it home but this time it’s over heating. Took it to our mechanic in Brooksville who told us bad heads. Jacob’s didn’t believe us, though they truly knew this was a bad motor and towed it to their shop in New Port Richey and it’s been in pieces there since the 26th of May. Still no car and it’s August 1st. This is not a dealership to trust or have faith in. I will be contacting an attorney and we will go from there. **update** We received a call yesterday morning from the new General Manager of Jacob’s who has taken over this issue and has resolved it for us. Our Grand Cherokee will be coming home Thursday or Friday and all our issues were discussed. We are very happy with the new results and it is actually having a great outcome. Thank you to Jacob’s GM. More

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Wonderful experience,quick,easy and convenient. Very pleasant and polite . The car was brought to location and to work for test drive. Very pleasant and polite . The car was brought to location and to work for test drive. More

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BUYER BEWARE! !! STEER CLEAR OF THIS SHADY BUSINESS!! We bought a 2019 Ford T250 high top extended van. Upon driving it home from dealership, the engine light ki !! STEER CLEAR OF THIS SHADY BUSINESS!! We bought a 2019 Ford T250 high top extended van. Upon driving it home from dealership, the engine light kicked on. Contacted them IMMEDIATELY that next morning. They said bring it in, they'd look at it. What they actually did was clear the code to get the engine light to kick back off to make us go away. Turns out after taking it elsewhere to see what that code was, it is perm lockout code (which was over 30 days old since in perm lockout, we had the van less than 1 hour of this engine light kicking on). Turns out, we were sold a $41,000+ vehicle with MAJOR problems. They wanted to wait it out until extended warranty kicked in (per their employee, which turns out is ILLEGAL for a dealership to do, extended warranty refused the claim). So now to fix this problem that they knowingly sold to us, it will be another 4k which they flat refuse to acknowledge. Be VERY wary of this place. They will pass you around pretending to be of assistance, when in all reality they have ZERO intentions of remedying absolutely anything. We will be contacting a consumer auto fraud atty as well as the consumer fraud division over dealerships. More

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Amazing service. Mr. Oby was the best guy in this world taking care of Us. We bought the car because of Mr. Oby. The dealer is amazingly beautiful and the people who Mr. Oby was the best guy in this world taking care of Us. We bought the car because of Mr. Oby. The dealer is amazingly beautiful and the people who work there are very kind. More

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Don't buy from here, I REPEAT Don't waste your time, money, and energy. THEY PLACE WILL SALE ANYTHING TO MAKE A SALE. INCLUDING SALE YOU A CAR WITH OVER $4000 DOLLARS WORTH OF DAMAGE, NO KEYS, AND NO L money, and energy. THEY PLACE WILL SALE ANYTHING TO MAKE A SALE. INCLUDING SALE YOU A CAR WITH OVER $4000 DOLLARS WORTH OF DAMAGE, NO KEYS, AND NO LICENSE PLATES, ITS BEEN MONTHS. AND STILL NOTHING THEY WONT EVEN RETURN OUR PHONE CALLS. More

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Great dealership and sales person to deal with. They made things real easy and fast. Highly recommended group at Jacobs Mitsubishi. They made things real easy and fast. Highly recommended group at Jacobs Mitsubishi. More

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Ifeanyi made my purchase so easy and smooth. Traveling six hours site unseen he could not have worked harder for me to give me every bit of help I needed. After shopping for vehicles for weeks t Traveling six hours site unseen he could not have worked harder for me to give me every bit of help I needed. After shopping for vehicles for weeks these guys made it all worth it. Thanks Guys Justin Stewart 2021 F150 More

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Best decision i made was to purchase a car through this dealership. the staff was very nice and helpful. they definitely make sure everything is running smoothly for the customer dealership. the staff was very nice and helpful. they definitely make sure everything is running smoothly for the customer More

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