

Jeremy Rivera
Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
14 yrs, 8 mos
1,377 Reviews
Write a Review1377 Reviews of Jeremy Rivera
September 29, 2025
Great customer service in the service department. My service writer was attentive to my needs and anticipated what I would need later. Would recommend seeing Jeremy for any service issues. My service writer was attentive to my needs and anticipated what I would need later. Would recommend seeing Jeremy for any service issues. More
September 29, 2025
Disappointed with my experience. I came in only needing windshield wiper fluid refilled, but was pushed into a 5k check (my car only had 4k miles). I was told fluids would be topped I came in only needing windshield wiper fluid refilled, but was pushed into a 5k check (my car only had 4k miles). I was told fluids would be topped off, yet my car was returned with the same “low fluid” alert. When I called, I was told it must be a leak… my car is brand new…I checked myself — the reservoir was bone dry. I refilled it and the alert cleared immediately. The one thing I came in for was never done. If I can’t trust them with something this simple, I can’t trust them with my car. Like what did you do for the hour you had my vehicle?! Likely won’t be returning. More
September 25, 2025
Jeremey has been amazing. He is always cordial and professional. I take my car there for service because it's the only Lexus Service that I trust. I highly recommend. All He is always cordial and professional. I take my car there for service because it's the only Lexus Service that I trust. I highly recommend. All my friends take their car there as well. More
September 19, 2025
I really appreciate Jeremy Rivera at Lexus of Pembroke Pines. He’s such a down to earth service manager always straightforward, efficient, and kind. His customer service is excellent, and I feel lucky to Pines. He’s such a down to earth service manager always straightforward, efficient, and kind. His customer service is excellent, and I feel lucky to have him as my service advisor. Having someone honest and dependable really makes a difference when it comes to taking care of my car. Even though I live in Fort Lauderdale and JM Lexus is closer, I choose Pembroke Pines because of the outstanding service Jeremy . More
September 19, 2025
Alway attentive. Great service as always . That’s why I had been customer since 2006 which is 19 years with Lexus . Great service as always . That’s why I had been customer since 2006 which is 19 years with Lexus . More
Other Employees Tagged: Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina


