Jeremy Rivera
Jeremy Rivera at Lexus of Pembroke Pines

Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
1,377 Reviews

Dealership Experience

14 yrs, 8 mos

4.8

1,377 Reviews

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1377 Reviews of Jeremy Rivera

September 29, 2025

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Employee Rating

Great customer service in the service department. My service writer was attentive to my needs and anticipated what I would need later. Would recommend seeing Jeremy for any service issues. More

by MEL
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Recommend Dealer
Yes

September 29, 2025

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Disappointed with my experience. I came in only needing windshield wiper fluid refilled, but was pushed into a 5k check (my car only had 4k miles). I was told fluids would be topped More

by IVTT0519
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Recommend Dealer
No

September 28, 2025

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Jeremy was excellent sharp explained everything called back when something else was found to discuss the options More

by MARENYA
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Recommend Dealer
Yes

September 26, 2025

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service was great and fast, jeremey was very professional and my experience in the dealer was exceeds my expectations. More

by rymsantiago
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Recommend Dealer
Yes

Other Employees Tagged: jose

Sep 29, 2025

Lexus of Pembroke Pines responded

Thanks for sharing your experience with our team at Lexus of Pembroke Pines! Exceeding your expectations is what we strive for, and we appreciate your trust in us.

September 25, 2025

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Jeremey has been amazing. He is always cordial and professional. I take my car there for service because it's the only Lexus Service that I trust. I highly recommend. All More

by 189092
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Recommend Dealer
Yes
Sep 25, 2025

Lexus of Pembroke Pines responded

Thank you for your kind words! We're thrilled to hear Jeremy has been so helpful and professional. We truly appreciate your trust in our team! Safe travels! - The Team at Lexus of Pembroke Pines

September 24, 2025

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Excelente servicio personas muy amables te tratan con respeto y dedicación excepcional trabajo en equipo More

by HARISMERYGARCIAMARTIN
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Lexus of Pembroke Pines responded

Nos alegra que usted se siente tan bien atendido en Lexus of Pembroke Pines. Gracias por su visita y su reseña de cinco estrellas!

September 20, 2025

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The service writer and the service was excellent however waiting to pick up my vehicle was a nightmare More

by DL2ABS
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Recommend Dealer
Yes

September 19, 2025

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I really appreciate Jeremy Rivera at Lexus of Pembroke Pines. He’s such a down to earth service manager always straightforward, efficient, and kind. His customer service is excellent, and I feel lucky to More

by Aleshia Copeland
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your positive feedback about Jeremy and our team at Lexus of Pembroke Pines. We truly appreciate your business and look forward to your next visit. Safe travels!

Sep 19, 2025

Aleshia Copeland responded

I really appreciate Jeremy Rivera at Lexus of Pembroke Pines. He’s such a down to earth service manager always straightforward, efficient, and kind. His customer service is excellent, and I feel lucky to have him as my service advisor. Having someone honest and dependable really makes a difference when it comes to taking care of my car. Even though I live in Fort Lauderdale and JM Lexus is closer, I choose Pembroke Pines because of the outstanding service Jeremy provides.

September 19, 2025

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Alway attentive. Great service as always . That’s why I had been customer since 2006 which is 19 years with Lexus . More

by nhungtruong1089
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Recommend Dealer
Yes
Sep 22, 2025

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines since 2006! We're grateful for your continued trust and support. See you next time!

September 18, 2025

Dealership Rating
Employee Rating

Didn’t send me any text notifications and was waiting for updates. Overall experience was alright More

by jaysyril
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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