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Jericho Verriden
Jericho Verriden at Frank Boucher Chrysler Dodge Jeep Ram of Janesville

Jericho Verriden | Page 9

VW Service Advisor

Frank Boucher Chrysler Dodge Jeep Ram of Janesville

4001 Milton Ave
Janesville, WI 53546

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4.9
362 Reviews
4.9

362 Reviews

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362 Reviews of Jericho Verriden

June 01, 2023

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Employee Rating

They care about there customers! There waiting room is clean and stocked with refreshments and snacks More

by MICHAEL SAVONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid, Christian in parts.

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Jun 02, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Michael, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023

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Employee Rating

They were so friendly and welcoming while I was waiting for my car to be done More

by MEJIAALEXIS931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 21, 2023

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Employee Rating

Patrick was very easy to work with and explained everything thoroughly, making my service appointment easy! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dietschweiler

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Apr 22, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you, Jessica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

April 20, 2023

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Employee Rating

Excellent service. Super friendly staff, as usual. Linda is the best. She explains things so clearly, has great communication with customers and very reliable. More

by MEAGAN.SCOTT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid, Linda

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Apr 21, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for your business and this review, Meagan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2023

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Employee Rating

Service technician recommending services that were not needed, like spark plugs and brakes. Brakes were just replaced 6 months ago. More

by CLIFFORDKIMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 08, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to us at your convenience. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Richard Schmid, Service Manager 608-757-6150

March 31, 2023

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Employee Rating

Service was fast and very friendly! Jericho was great with communication and helped to work around my hours. Thanks!! More

by andrew.marnocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Apr 03, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

It has been a pleasure serving you, Andrew. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville!

March 27, 2023

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Employee Rating

Appreciate the work to find the VW Atlas we wanted and reserve for us. Delivery was fast and easy. No surprises. More

by CEG847
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rocio Medina , Cameron Cass

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Mar 27, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

March 24, 2023

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Employee Rating

Brady was great to work with! He provided excellent customer service and spent a lot of time making sure we had what we needed. Highly recommend! More

by Leah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Diederich, Brady Jensen

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Mar 27, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Leah, and we're happy to hear that Brady met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

March 23, 2023

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Employee Rating

Frank Boucher in Janesville wi is a top notch dealership I worked with Jeff Fields sales person he went over everything on the truck we purchased an followed up with several calls to see if we had any quest More

by Rusty K
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan Diederich , Jeff Fields, Richard Schmid

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Mar 27, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you so much for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Congrats on your new truck, and let us know if we can be of any more assistance!

March 18, 2023

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Employee Rating

Fast and friendly. Very helpful and respectful. They fixed everything' I needed and was very caring. More

by PARRIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Diederich , Cameron Mallory, Richard Schmid

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Mar 19, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

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