Jermaine Wallace

First experience shopping was good but then once we agreed upon price and trade in and then went back to financing it went downhill. First I have no idea who Judith is bc we always dealt with Jermaine agreed upon price and trade in and then went back to financing it went downhill. First I have no idea who Judith is bc we always dealt with Jermaine in financing who misrepresented the extended warranty and then when we got home and looked at it discovered he’d billed us for 6394 instead of 2900 which was what he told us the package cost. It took over 11 phone calls and voicemails from my husband and I plus about 14 emails to Jermaine Wallace, Jamar Willis, Rodney Gallagher ( finance manager), Daisy Fuentes who is customer service relations and even emails to GM. Finally 4 days later Rodney called and sent us a rewritten contract which is what we agreed to in the first place. This changed our payment by about 150 dollars so definitely something worth noting! Beware of financing and how they present the extended warranty bc you could be lied to. More

by CAROLINAPANTHERSMOM Verified Customer Verified Customer

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Staff were helpful and attentive My budget concerns were taken into consideration which made my decision to upgrade a plus were taken into consideration which made my decision to upgrade a plus More

by ortiza1 Verified Customer Verified Customer

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They everything great. Gave more help than I ever could imagine. They did well with the sales and everything help me get a good car reliable car that I need. Gave more help than I ever could imagine. They did well with the sales and everything help me get a good car reliable car that I need. More

by SPINAJOSHUA1 Verified Customer Verified Customer

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