Dealership Experience
10 yrs
21 Reviews
Write a Review21 Reviews of Jerron Contratto
April 12, 2021
PSA: Don't walk, RUN AWAY. Unethical business practices are the standard here. This happened back in Oct 20, I've been holding off writing until the Michigan Secretary of State's Office investigator fin are the standard here. This happened back in Oct 20, I've been holding off writing until the Michigan Secretary of State's Office investigator finished their work. This facility is found to have many serious violations of the Vehicle Repair Act .. will post a report once I have access... I brought in my 2017 Q7 to have the passenger's front side tire look at and end up the entire "driver's" side suspension replaced, a total cost of $2500. The xxxx car can't drive straight after the repaired. It cost me additional $750 in repairs at another Audi facility to 1) correct the wheels alignment 2) recalibrated night vision and driver assistance sensors. $3200 I have spent . I asked for car parts back and they said some parts got threw away. I asked for diagnostic doc related suspension , there is none. AND The reason the night vision and driver assistance out calibration were due to the car not properly put in "service mode " before servicing! how's that happen? well apparently mechanic was not properly certified. ARE YOU KIDDING AUDI FARMINGTON HILLS?? NON-CERTIFIED MECHANIC? Am paying incomplete for repairs and non non existing suspension diagnostic? because that's what I'm getting in this transaction. I know the repairs were a SHAM, and it will take the COURT to make this right. Stay vigilant guys!! More
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