Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 15

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
316 Reviews
5.0

316 Reviews

Write a Review

316 Reviews of Jerry Adams

May 18, 2024

Dealership Rating
Employee Rating

Was kept informed. I love that I can get a ride to work while they work on my car and pick me back up when it’s finished. More

by KARENHUTSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

May 20, 2024

Shottenkirk Ford Jasper responded

KAREN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 18, 2024

Dealership Rating
Employee Rating

Excellent explanations and communication. The work was done very well. I will be for service in the future. More

by A.KIRSTEN418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

May 20, 2024

Shottenkirk Ford Jasper responded

KIRSTEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

May 11, 2024

Dealership Rating
Employee Rating

Jerry was very helpful and kept me informed about the progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned More

by BOBWEST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme , Jerry and Brian were the only people with whom I interacted with on this visit.

May 13, 2024

Shottenkirk Ford Jasper responded

BOB, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 10, 2024

Dealership Rating
Employee Rating

Very pleased with service and working with Jerry Adams. Very professional and easy to work with. More

by BOBCROWL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 06, 2024

Dealership Rating
Employee Rating

Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. More

by FOLKSTONHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Taylor Landry, Scott Disalvo, Kristi Stewart, Brian Hughes , Laura Collins, Kara Jordan, Tammy Ross

May 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 06, 2024

Dealership Rating
Employee Rating

As always, the service at Shottenkirk Jasper was stellar on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on th More

by CDW1752
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 03, 2024

Dealership Rating
Employee Rating

Came in for service walked around the lot for 30 minutes no one come out to ask me if I needed help though More

by JAYW30175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

May 06, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

April 30, 2024

Dealership Rating
Employee Rating

Austin was great to work with on the sales side and all around great experience. Would recommend to anyone looking for a new car More

by bc.lichtenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Steve Ferenczy, Brian Hughes , Austin Weeks

May 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

April 27, 2024

Dealership Rating
Employee Rating

Jerry is always great with customer service. Very informative and doesn’t push anything that’s nit needed. More

by MATTMOON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

Apr 29, 2024

Shottenkirk Ford Jasper responded

MATT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 26, 2024

Dealership Rating
Employee Rating

I was greeted timely by Jerry Adams in the Service Bay. He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I w More

by DPEAR050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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