Was kept informed.
I love that I can get a ride to work while they work on my car and pick me back up when it’s finished.
I love that I can get a ride to work while they work on my car and pick me back up when it’s finished.
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by KARENHUTSELL
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2024 -
Shottenkirk Ford Jasper responded
KAREN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Excellent explanations and communication.
The work was done very well. I will be for service in the future.
The work was done very well. I will be for service in the future.
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by A.KIRSTEN418
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2024 -
Shottenkirk Ford Jasper responded
KIRSTEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Jerry was very helpful and kept me informed about the
progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned
progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned I had outstanding Ford points (whatever it is really called) and would I like to apply. Thank you Jerry and Shottenkirk Ford for the excellent service.
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by BOBWEST2002
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brian Syme
, Jerry and Brian were the only people with whom I interacted with on this visit.
May 13, 2024 -
Shottenkirk Ford Jasper responded
BOB, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Very pleased with service and working with Jerry Adams.
Very professional and easy to work with.
Very professional and easy to work with.
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by BOBCROWL
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Every time I need help with my vehicle Scott handles it
perfectly. Would not go anywhere else.
perfectly. Would not go anywhere else.
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by FOLKSTONHEAVEN
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
As always, the service at Shottenkirk Jasper was stellar
on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on th
on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on the progress of the vehicle service. I received a thorough update on all aspects of my car after service was completed, which Jerry reviewed with me. Punctual, professional, and personable are three words I'll always associate with this dealership.
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by CDW1752
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Came in for service walked around the lot for 30 minutes
no one come out to ask me if I needed help though
no one come out to ask me if I needed help though
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by JAYW30175
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper
Austin was great to work with on the sales side and all
around great experience. Would recommend to anyone looking for a new car
around great experience. Would recommend to anyone looking for a new car
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by bc.lichtenberg
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Jerry is always great with customer service.
Very informative and doesn’t push anything that’s nit needed.
Very informative and doesn’t push anything that’s nit needed.
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by MATTMOON00
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Shottenkirk Ford Jasper responded
MATT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
I was greeted timely by Jerry Adams in the Service Bay.
He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I w
He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I was checked by Jerry efficiently. The whole process went very well.
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by DPEAR050
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!