Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 19

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
316 Reviews
5.0

316 Reviews

Write a Review

316 Reviews of Jerry Adams

February 25, 2024

Dealership Rating
Employee Rating

Friendly, Cooperative, and Thorough. Nice Job Guys (Jerry and Brian) from start to finish...Super! More

by ATCAMPBELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

Feb 26, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

February 24, 2024

Dealership Rating
Employee Rating

No comment other than overall a good experience. Happy to be able to get this service in our home town. More

by MACLARK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

Feb 26, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

February 24, 2024

Dealership Rating
Employee Rating

I pass three ford dealerships to bring all my trucks and vans to Jasper . That says something about that store More

by GARY.BBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Shottenkirk Ford Jasper responded

GARY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 15, 2024

Dealership Rating
Employee Rating

My truck was purchased from Shottenkirk and they have always given friendly and efficient service when I have any maintenance or other work done. More

by Branden Blackwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Laura

Feb 15, 2024

Shottenkirk Ford Jasper responded

Branden, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

February 12, 2024

Dealership Rating
Employee Rating

good experience with Jerry! ! he explained all things well and was in the zone on the problem with my truck More

by dean-o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Feb 12, 2024

Shottenkirk Ford Jasper responded

dean, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 10, 2024

Dealership Rating
Employee Rating

Sales person failed to go thru all the options of the vehicle and the truck wes delivered without the cargo tiedowns. More

by AE4ET1
Recommend Dealer
Yes

Other Employees Tagged: Kristi Stewart , Vernon McDonald

Feb 12, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

February 09, 2024

Dealership Rating
Employee Rating

Courteous, prompt and efficient service experience. Very happy with my cars performance and the service I receive at Shottenkirk. More

by FICKESBATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 07, 2024

Dealership Rating
Employee Rating

I used my debit card and it was showing a Service Charge of $32.80 on the invoice. I thought a debit was the same as cash. The service person ran my card back through for a refund and then I wrote a check More

by LEITACCULPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

February 03, 2024

Dealership Rating
Employee Rating

Jerry made my visit a pleasant experience. His customer service was exceptional! Very kind man! Professional, approachable, respectful! Attentive to my concerns & questions. He is “a keeper” f More

by CACOON_BUTTERFLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

February 02, 2024

Dealership Rating
Employee Rating

Gave them paper work of having a ford warranty and a entegrity insurance policy and was told that I did not More

by HAROLD.WAGNER6366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor Landry, Scott Disalvo

Feb 05, 2024

Shottenkirk Ford Jasper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0602 and ask for one of our managers.

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