Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 26

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
329 Reviews
5.0

329 Reviews

Write a Review

329 Reviews of Jerry Adams

September 18, 2023

Dealership Rating
Employee Rating

Got my van in and out quickly, very good communication! Reasonably priced for the work performed, great follow up! More

by ALLBETTERPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

Sep 19, 2023

Shottenkirk Ford Jasper responded

ALLBETTERPLUMBING, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 15, 2023

Dealership Rating
Employee Rating

Jerry kept me up to to date while our Explorer was in for maintenance. We trust his recommendation and the people in the service department. Very kind and professional. Thanks Jerry for meeting our needs. J More

by CRKMOGUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Shottenkirk Ford Jasper responded

CRKMOGUL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 13, 2023

Dealership Rating
Employee Rating

Jerry was very helpful and cordial ! Truck was ready early and lady that brought truck to me was prompt and energetic More

by WARDENDEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2023

Shottenkirk Ford Jasper responded

WARDENDEP, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

Sep 14, 2023

WARDENDEP responded

After taking with several owners of f-250’s of which none indicated that the steering column boot was located anywhere but against the firewall of their vehicle. Mr Adams advised the mechanic said and showed him that the boot was some 12 inches from firewall and that was normal!! Videos show it being mounted in the firewall.

September 13, 2023

Dealership Rating
Employee Rating

Bought a new set of tires for my 2004 F-150. First time ever buying new tires from a dealer. The price was very competitive and the service appointment set up with Jerry Adams was great as alw More

by smwakefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Shottenkirk Ford Jasper responded

smwakefield, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit smwakefield. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 08, 2023

Dealership Rating
Employee Rating

Very professional and kind. Kept me informed of the progress on the recall work. Thanks More

by FCCCBT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 07, 2023

Dealership Rating
Employee Rating

Good service, so far they have met or exceeded my expectations. No major repairs or service needed yet. More

by JTELLO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Sep 08, 2023

Shottenkirk Ford Jasper responded

{{customer_first_name}}, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at {{business_name}}! , thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 02, 2023

Dealership Rating
Employee Rating

great service all good dont like word min at all wont do this agin by More

by WHPAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Sep 06, 2023

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

Dealership Rating
Employee Rating

Great service as always. Jerry is top notch and always keeps me informed of the progress and expected completion of my service. More

by BOBBY.BROWN1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme , Kara Jordan

Sep 06, 2023

Shottenkirk Ford Jasper responded

BOBBY.BROWN1994, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 31, 2023

Dealership Rating
Employee Rating

I waited for the oil change. They were quick and checked out the car thoroughly. More

by PT29999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 11, 2023

Dealership Rating
Employee Rating

Jerry is a great service writer. I told him that the tires on my car were in horrible shape for only having 27000 miles on them. I told him that I almost wrecked my vehicle from hydr More

by JMHPI49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

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