312 Reviews of Jerry Adams
August 03, 2023
My experience with Taylor was not pleasant. He was not responsive to my concerns with the issue I had with my truck especially after mechanic told him there was nothing wrong with my truck and He was not responsive to my concerns with the issue I had with my truck especially after mechanic told him there was nothing wrong with my truck and besides the mechanic did not even drive my truck to see if there was an issue. Two weeks later, I had to bring my truck back for the same issue and I got with Jerry Adams which took care of me. He got Will right off to look at my issue and Will got the master tech and then they both got to work trying to figure out my issue. It became obvious there was something wrong with my truck and they would need to keep it a few days to have the mechanic fix the issue. They gave me a loaner truck which I am so grateful. Jerry was great in helping me. I will not work with Taylor again. More
Other Employees Tagged: Eddie Hefferon, Renold Bridgemohan, Taylor Landry , Will Grant
August 01, 2023
They were efficient and got my recall handled smoothly. I was able to pick up my car within a few hours. I was able to pick up my car within a few hours. More
Other Employees Tagged: Taylor Landry, Scott Disalvo, Rick Leyva, Brian Syme, Johnny Jackson, Fred Rogers , Kara Jordan, Rocky Mahan
July 29, 2023
The entire service team were very professional and attentive to my first service visit with my new Explorer. Kara and Jerry were particularly helpful. I look forward to my next visit. attentive to my first service visit with my new Explorer. Kara and Jerry were particularly helpful. I look forward to my next visit. More
Other Employees Tagged: Fred Rogers , Kara Jordan
July 27, 2023
I have found the service department to be very professional and easy to deal with. professional and easy to deal with. More
Other Employees Tagged: Brian Syme
July 27, 2023
Jerry was a great help with my service visit and the parts were in stock for the repair parts were in stock for the repair More
Other Employees Tagged: Brian Syme
July 26, 2023
Kara was great as usual, Taylor was also super helpful. Brian and his guys in quick lane were quick and effeciant. Brian and his guys in quick lane were quick and effeciant. More
Other Employees Tagged: Renold Bridgemohan, Taylor Landry , Kara Jordan

