Great service and the staff are all very helpful and
knowledgeable. I would recommend this location to anyone.
knowledgeable. I would recommend this location to anyone.
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by BRAVESFAN5344
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Oct 24, 2023 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Everything was handled with professional staff.
I waited on service and it was done in a timely manor.
I waited on service and it was done in a timely manor.
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by FIREDAWGS550
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2023 -
Shottenkirk Ford Jasper responded
FIREDAWGS550, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
I can’t praise these people enough, Jerry, Taylor, Nicki,
Tabatha, Short Pants. All went above and beyond to make this maintenance visit a pleasurable experience. Management has done a marvelous job hiring k
Tabatha, Short Pants. All went above and beyond to make this maintenance visit a pleasurable experience. Management has done a marvelous job hiring kind, sincere staff.across the board, service, sales, reception.
I drive 31 miles one way to have this team care for my vehicle. Treated like a client versus a customer… Unfortunately my visits are only twice a year
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by GARY.LICHTENBERG
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2023 -
Shottenkirk Ford Jasper responded
GARY.LICHTENBERG, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Friendly and helpful, Jerry took time to go over and
answer several questions that were concerns for me. Got a lot of useful information.
answer several questions that were concerns for me. Got a lot of useful information.
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by bobwilson613
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2023 -
Shottenkirk Ford Jasper responded
bobwilson613, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Thanks to Scott I was able to pick up my car after work.
He stayed late and picked me up to help me out!
He stayed late and picked me up to help me out!
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by J
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2023 -
Shottenkirk Ford Jasper responded
J, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I highly recommend Keith Bramlett, good salesman knows
his products! This is second vehicle I have bought from Keith and Shottenkirk.
his products! This is second vehicle I have bought from Keith and Shottenkirk.
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by PAWEST63
Verified Customer
Verified Customer
Oct 02, 2023 -
Shottenkirk Ford Jasper responded
PAWEST63, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Jerry was very thorough and explained everything to me so
that I can understand what I need to do to keep my Explorer up to date on its maintenance services.
that I can understand what I need to do to keep my Explorer up to date on its maintenance services.
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by JAIMA2642
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2023 -
Shottenkirk Ford Jasper responded
JAIMA2642, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Service has always been good The people I’ve dealt with
have always been professional. This has been the only place my vehicle has been for service.
have always been professional. This has been the only place my vehicle has been for service.
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by RANDALLSIMMONS133
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sang Kim
, Kara Jordan, 5 stars to Rick Biles and Renolds Maintenance Director.
Sep 29, 2023 -
Shottenkirk Ford Jasper responded
RANDALLSIMMONS133, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Jerry and the dealership were extremely helpful with
getting me a loaner vehicle. Jerry was honest with me on the estimated time involved repairing my vehicle.
getting me a loaner vehicle. Jerry was honest with me on the estimated time involved repairing my vehicle.
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by KLDUNCAN24
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2023 -
Shottenkirk Ford Jasper responded
KLDUNCAN24, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Always a pleasure to get my Ford serviced.
Jerry always greets you with a smile. He always explains everything and keeps me informed of any future work my Ford may need. He knows my driving
Jerry always greets you with a smile. He always explains everything and keeps me informed of any future work my Ford may need. He knows my driving record and wants me to stay safe on the road.
A+ service!
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by MJSHARP321
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor
Sep 26, 2023 -
Shottenkirk Ford Jasper responded
MJSHARP321, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
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