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Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 3

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

4.9
179 Reviews
4.9

179 Reviews

Write a Review

179 Reviews of Jerry Adams

April 13, 2024

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Employee Rating

Ivan and his team were professional, personally cordial, helpful, and efficient. Really the best team to work with when buying a car. More

by COLLINSMARIANNE
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Kristi Stewart , Krizia

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Apr 15, 2024

Shottenkirk Ford Jasper responded

MARIANNE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

April 11, 2024

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Employee Rating

Performed services as requested and recommended some but weren't pushy to accept those suggestions. Did advise on what to look for in near future if battery begins showing signs of failure. More

by NEILEIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

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Apr 12, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 09, 2024

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Very friendly. Clean. Professional and knowledgeable. Service was very thorough in checking my vehicle and explained everything done and needed to be done now or s More

by CARLACASTLE354
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 10, 2024

Shottenkirk Ford Jasper responded

CARLA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 09, 2024

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Jerry is always very helpful and honest. He makes sure you are up to date in the progress of your car. More

by JULIEGIRL33435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

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Apr 10, 2024

Shottenkirk Ford Jasper responded

JULIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 06, 2024

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Employee Rating

Took vehicle in for normal maintenance. I was advised that I had a water leak that could not be serviced today and that I would need ti bring it back and leave it for 3 days. Really 3 days? More

by BRGALWAY
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers, Tammy Ross

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Apr 08, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

April 04, 2024

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Mr Adams is a superior service advisor and is backed up by an excellent service department. I trust them to take care of my truck and wife's car. More

by CLINT WHITEHEAD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

Shottenkirk Ford Jasper responded

CLINT, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 03, 2024

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Employee Rating

Jerry is a great representative of Shottenkirk's service department. He is always professional and kind. He does his best to schedule me as quickly as possible and has always done his best to help me out More

by HALONZAJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 02, 2024

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Employee Rating

Easy drop off and timely notification of vehicle service being completed. Same day pickup appreciated. More

by CRYSTAL.DOTY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Apr 02, 2024

Shottenkirk Ford Jasper responded

CRYSTAL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 01, 2024

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Employee Rating

I’ve taken my 2014 F-150 to Courier Ford in Slabama four times for a rubbing sound in my suspension snd they never found a problem so it was never resolved. Jerry took me in on short notice and it was fixed More

by DEAN COMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

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Apr 02, 2024

Shottenkirk Ford Jasper responded

DEAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 30, 2024

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Employee Rating

Jerry is always informative with the information on the vehicle work being done and keeps me up to date. More

by BRIANPOWERS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

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Mar 31, 2024

Shottenkirk Ford Jasper responded

BRIAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

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