Everyone was pleasant and easy to work with.
They took the time to explain service .
They took the time to explain service .
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by Joy
Service Price Transparency
Jul 28, 2025 -
Shottenkirk Ford Jasper responded
Joy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Jerry my service advisor always provides excellent
customer support. He takes time to answer my questions.
customer support. He takes time to answer my questions.
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by venesa
Service Price Transparency
Jul 28, 2025 -
Shottenkirk Ford Jasper responded
Venesa, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The service team is always nice and helpful.
Kara always has an answer to your question or problem. Thanks again
Kara always has an answer to your question or problem. Thanks again
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by Super Dave Davis
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Jul 25, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great Service department.
Scheduling thru getting the work completed was quick and to the point. Service team is easy to work with and knowledgeable
Scheduling thru getting the work completed was quick and to the point. Service team is easy to work with and knowledgeable
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by l.janezic
Service Price Transparency
Other Employees Tagged:
Kara Jordan, Zach Evans
Jul 23, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
The Staff at the dealership are very professional and
courteous and my vehicle was finished in a timely manner.
courteous and my vehicle was finished in a timely manner.
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by Flynnfields
Service Price Transparency
Jul 23, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I have been using Shottenkirk Ford since my purchase in
2018. They are very reliable and reasonable in price. Jerry Adams, in the Service Department, has always been honest and straightforward with me re
2018. They are very reliable and reasonable in price. Jerry Adams, in the Service Department, has always been honest and straightforward with me regarding anything that should be taken care of. I trust them and highly recommend their service.
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by sfrainie
Service Price Transparency
Other Employees Tagged:
Tonya Clark
Jul 23, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Jul 11, 2025 -
sfrainie responded
I have been using Shottenkirk Ford since my purchase in 2018. I’ve found them to be very reliable and reasonable in price. Jerry Adams, in the Service Department, has always been honest and straightforward with me regarding important issues that need to be addressed. I highly recommend them.
Had a new key fob programmed and Mr Adams git me in out
quit without an appointment. I purchased a used car last month with only one fob . A++++++
quit without an appointment. I purchased a used car last month with only one fob . A++++++
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by David Hamilton
Service Price Transparency
Jul 11, 2025 -
Shottenkirk Ford Jasper responded
David, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!
Jerry got me in quick took care of my vehicle awesome job
this is why I keep coming back for service.
this is why I keep coming back for service.
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by Mike Punch
Service Price Transparency
Jun 27, 2025 -
Shottenkirk Ford Jasper responded
Mike, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Very professional and courteous staff.
Explained everything the service would entail and what my out of pocket charges would be due.
Explained everything the service would entail and what my out of pocket charges would be due.
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by MsFiddis
Service Price Transparency
Jun 25, 2025 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Love Shottenkirk in Jasper.
When I call an actual person answers the phone. They are always very professional and prompt with doing service on my Explorer. Thanks for great serv
When I call an actual person answers the phone. They are always very professional and prompt with doing service on my Explorer. Thanks for great service!
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by mariea.smith
Service Price Transparency
Jun 28, 2025 -
Shottenkirk Ford Jasper responded
Mariea, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
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