Jerry Atkinson | Page 3

I had a great experience shopping and purchasing my new used vehicle! I will definitely be recommending this location to anyone I know in need of a car! used vehicle! I will definitely be recommending this location to anyone I know in need of a car! More

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Woody was extremely helpful in helping us get a car within our budget! Couldn't have asked for more. He was extremely generous right off the bat and helped make our search for the perfect car worthwhil within our budget! Couldn't have asked for more. He was extremely generous right off the bat and helped make our search for the perfect car worthwhile. Again can't thank Woody enough for helping us in a time of need. Thank you for everything!! More

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Horrible Customer Service Please save yourself the time, frustration, and the hassle and do NOT purchase a vehicle from here. I am BEYOND frustrated could not be more dissatisf Please save yourself the time, frustration, and the hassle and do NOT purchase a vehicle from here. I am BEYOND frustrated could not be more dissatisfied with the lousy customer service I received from Germain, I would NOT recommend them to anyone. I purchased a used vehicle from them exactly 1 month ago (9/10/19). I was incorrectly charged for the sales tax on the vehicle I purchased. The purchase agreement I signed had the correct sales tax amount, (7%) yet when I signed the papers with the finance associate, it was higher than 7%. I noticed the next day (9/11/19) and called my salesmen to bring this to his attention. After calling and leaving several voicemails for my salesman, he finally called me back and confirmed that the sales tax should be 7%, which is what the purchase agreement stated, and told me Germain would be sending me a check in the mail to make up for the difference. Here it is 1 month later and I still have NOT received the check for difference they owe me, from a mistake they made! I have called endless times and even started asking to speak to a manager in finance, since none of the finance associates I spoke with could help me. I literally called Germain every single day last week and left a voicemail every time I called. Only 1 person called me back out of all the times I left a voicemail. This business manager once again passed me along to someone else. I still do NOT have the check for the money they owe me and I am done wasting my time calling trying to get it. This is absolutely ridiculous and unacceptable. I will NEVER give them my business again, this is by far the WORST customer experience I have ever received. More

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so helpful and friendly I had a great experience buying a used vehicle at Germain Honda of Dublin. The salesman Kelly and the finance manager Jerry were both so friendly, no I had a great experience buying a used vehicle at Germain Honda of Dublin. The salesman Kelly and the finance manager Jerry were both so friendly, no pressure and were very conscious of my time. The deal was so smooth and simple. More

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Matt Shindler is amazing We felt our experience was customized to us. Purchased a car for our son. Matt helped us make a safe and informed decision. Great follow up customer s We felt our experience was customized to us. Purchased a car for our son. Matt helped us make a safe and informed decision. Great follow up customer service as well. Timely, efficient and respectful. We will be back in a couple of years for our daughter. More

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Best car buying experience i ever had. I’ve bought many vehicles in my life and by far the group that work at Germain Honda of Dublin are the best. Big thanks to Matt Shindler! I’ve bought many vehicles in my life and by far the group that work at Germain Honda of Dublin are the best. Big thanks to Matt Shindler! More

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Great Service - Seamless Kelly, thank you and fantastic Job! You stayed with us from beginning to end. Also big thanks to Jerry in finance! We look forward to work with you a Kelly, thank you and fantastic Job! You stayed with us from beginning to end. Also big thanks to Jerry in finance! We look forward to work with you again. More

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Great Service Going into the search for a car I had a certain model in mind and William our Sales representative was able to find us a car which we are very happy w Going into the search for a car I had a certain model in mind and William our Sales representative was able to find us a car which we are very happy with. We didn't feel pressured in our purchase at all and he was very helpful in finding something that we liked and was happy with. Jerry was also very helpful in getting us set up, very polite and easy to talk to. Overall present experience. More

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Best car buying experience ever!! Kelly was very knowledgeable and helpful. He was low key unlike other salesmen. He and Jerry were very personable and didn’t pressure me for anything! Kelly was very knowledgeable and helpful. He was low key unlike other salesmen. He and Jerry were very personable and didn’t pressure me for anything!!! Both of these men put me at ease and were professional. It was a pleasant experience even after an extremely hectic day! More

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Outstanding great customer care Kelly and Jerry quite and very enjoyable to do business with, the quality of the customer care was over the top the honest was very heart warming. T Kelly and Jerry quite and very enjoyable to do business with, the quality of the customer care was over the top the honest was very heart warming. That’s the type of car dealership I like to go to. More

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