"Jheni did a great job for me! I train sales people. She..."
Jheni did a great job for me! I train sales people. She sells value exceptionally well. Use her to train others! I drove 200 miles to get this vehicle and she did not waste a minute if my time. Thanks Tom
"Very informative without pressure"
Before I went to Germain Honda in Dublin, OH I found pre-owned and certified CRVs for sale at that location. I spoke with Jackson Speakman,one of the sales persons,over the phone then and told him my criteria. When we met he showed me 4 vehicles that met my requirements.
He did not pressure me which I appreciated. He answered all of my questions about each one and provided each CarFax. After I purchased one, the finance manager, Jerry Atkinson, was also very efficient. When I need another car, I will go to this establishment.
"Seamless and Easy Transaction "
I have been searching for a car for a few weeks now and have been stressing out about what to get and financing. Chris made if very clear and simple on the finding exactly what I wanted. Jerry made the financing part super easy and straight forward and found me the best deal possible. Both were professional, straight forward and very easy to work with.. Thank you to you both.
"Jjeni Felix made buying a car the most pleasant..."
Jjeni Felix made buying a car the most pleasant experience! She was knowledgeable, friendly, thorough, and a joy to work with. We were buying a used car for our daughter, and she treated her as if she was her own. She said she would not put our daughter in a car she wouldn’t put her own in & we really appreciated that! Buy a car from Jheni...she will treat you fairly and she will feel like a friend you have known for a long time!
"Kelly was absolutely amazing. From the very first time I..."
Kelly was absolutely amazing. From the very first time I spoke with him on the phone to when I stepped foot into the dealership. He was so personable and patient with me. He didn’t pressure me at all he listened to what I wanted and took the time help me make the right decision for me that fit within my budget. He really took his time and gave me his full attention. I wanted to come back and purchase the car just because of my experience. Thank You Kelly!!!
"Great buying experience!"
I walked into Germain Honda of Dublin not really sure if I even wanted to buy a car. I was immediately greeted by Kelly H. He carefully listened to my situation and went over inventory. Kelly handed me the keys to an Accord to take on a test drive and when I got back, he already had numbers ready go. The whole experience was exceptional. Kelly was really respectful, personable, and professional, as were the other staff I worked with(Ryan and Jerry). These guys are very trustworthy. If you're looking for a new car, I highly recommend Kelly, and the folks at Germain Honda.
"I had a great experience shopping and purchasing my new..."
I had a great experience shopping and purchasing my new used vehicle! I will definitely be recommending this location to anyone I know in need of a car!
"Woody was extremely helpful in helping us get a car..."
Woody was extremely helpful in helping us get a car within our budget! Couldn't have asked for more. He was extremely generous right off the bat and helped make our search for the perfect car worthwhile. Again can't thank Woody enough for helping us in a time of need. Thank you for everything!!
"Horrible Customer Service "
Please save yourself the time, frustration, and the hassle and do NOT purchase a vehicle from here. I am BEYOND frustrated could not be more dissatisfied with the lousy customer service I received from Germain, I would NOT recommend them to anyone. I purchased a used vehicle from them exactly 1 month ago (9/10/19). I was incorrectly charged for the sales tax on the vehicle I purchased. The purchase agreement I signed had the correct sales tax amount, (7%) yet when I signed the papers with the finance associate, it was higher than 7%. I noticed the next day (9/11/19) and called my salesmen to bring this to his attention. After calling and leaving several voicemails for my salesman, he finally called me back and confirmed that the sales tax should be 7%, which is what the purchase agreement stated, and told me Germain would be sending me a check in the mail to make up for the difference. Here it is 1 month later and I still have NOT received the check for difference they owe me, from a mistake they made! I have called endless times and even started asking to speak to a manager in finance, since none of the finance associates I spoke with could help me. I literally called Germain every single day last week and left a voicemail every time I called. Only 1 person called me back out of all the times I left a voicemail. This business manager once again passed me along to someone else. I still do NOT have the check for the money they owe me and I am done wasting my time calling trying to get it. This is absolutely ridiculous and unacceptable. I will NEVER give them my business again, this is by far the WORST customer experience I have ever received.
"so helpful and friendly"
I had a great experience buying a used vehicle at Germain Honda of Dublin. The salesman Kelly and the finance manager Jerry were both so friendly, no pressure and were very conscious of my time. The deal was so smooth and simple.