Jerry Castaneda

Paying almost 100 for oil change and I just realized the service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with th service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with the service manager I got hung up instead. This is ridiculous I'm paying premium prices for cheap oil change. I will not buy or do any service with huffines again. More

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They did a great job, just like they do every time. Jerry keeps you informed about your service work! Jerry keeps you informed about your service work! More

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Huffines in Lewisville meets the customer’s needs. Huffines in Lewisville is dedicated to customer satisfaction. Huffines in Lewisville is dedicated to customer satisfaction. More

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Always very fast appointments. Very nice. Great work. Advisors are very helpful. Jerry is great! Easy to work with Very nice. Great work. Advisors are very helpful. Jerry is great! Easy to work with More

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They have helped me more than any other dealership, and where easier to talk to and figure out what I really want to do to my truck for upgrades. Also got my service and work done quick. where easier to talk to and figure out what I really want to do to my truck for upgrades. Also got my service and work done quick. More

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Trustworthy, on schedule, knowledgeable, clean, & I like to do business with them. I’m probably going to purchase my next vehicle 🚗 there. to do business with them. I’m probably going to purchase my next vehicle 🚗 there. More

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Awesome customer service and completed in a timely manner even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. More

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I had a question about another repair to be made, and Jerry, was quick with a response an estimate. Jerry, was quick with a response an estimate. More

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Very professional. Keep customer abreast of service progress. Delivered exceptional service. Completed service as promised. progress. Delivered exceptional service. Completed service as promised. More

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Jerry, as always, has shown to be an incredibly knowledgeable service agent whose primary focus is customer satisfaction. I am very happy with Huffines jeep and feel that at any time I can both knowledgeable service agent whose primary focus is customer satisfaction. I am very happy with Huffines jeep and feel that at any time I can both entrust my jeep to get the right resolution and also know it will be done right! Count me in as an advocate for your service department and tell Jerry that he is a great example of what customer service should be like! More

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