Josh Lancaster

Paying almost 100 for oil change and I just realized the service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with th service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with the service manager I got hung up instead. This is ridiculous I'm paying premium prices for cheap oil change. I will not buy or do any service with huffines again. More

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Only one word needed to describe, not just your professional staff and dealership, but especially directly with my Salesman Surya Bhasin, is, IMPRESSIVE! Scott Spindle introduced me to Surya. I w professional staff and dealership, but especially directly with my Salesman Surya Bhasin, is, IMPRESSIVE! Scott Spindle introduced me to Surya. I walked into his office like I was the boss, stating my expectations: did my research, listed what I wanted, plus add-ons, the price I was going to pay, and my trade-in value. Surya quickly responded and while he had my trade-in evaluated, and while taking my personal information, allowed Steve Ellison (Vehicle Exchange), Greg Birdsall (GM) to personally reach out to welcome my family to yours. And Josh Lancaster (Service Director) later sent me an email too. Next thing, I was blown away when Surya got my deal done, said let’s go to Finance to complete my purchase agreement, take delivery, and that Scott had a special surprise for me. I was further surprised when I went to Bill Bland (Finance) who gave me a great deal on extended vehicle protection plan (I confirmed with Service Manager Scott that it was a great deal.), and quickly finished my paperwork. There was my nice shiny diamond black crystal pearl RAM 1500 parked in the front door of the showroom and Surya began to guide me through the new technology and setting up my profile and how RAM works. He took even more time reinforcing my decision and distinguishing the value of my new RAM. Only one word needed to describe my new 2022 RAM 1500 Laramie Crew Cab 4x4 eco-diesel is WOW! I wanted a truck with lots of cabin space especially in the back seat (Got it with a bonus of heated and air cooled and reclining back seats!); and great fuel economy with lots of tow power and not have to refill the tank every 300-400 miles, like current electric and hybrid vehicles (Got it with Turbo Diesel Gen 3, 24-29 mpg!); and lots of new gadgets and comfortable functionality (Got it and more!). Feels like luxury in a smooth riding, spacious, efficient RAM. As I rode off into the sunset (intentionally to the west), I felt like The Godfather and got everything I wanted and more. I’m going to share this fun time with all my friends and family. You know it’s 2022 and I got my very first truck, the best new truck, from a fantastic family dealership, through my newest friends. WOW! IMPRESSIVE! I’m sooooo HAPPY. More

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Awesome customer service and completed in a timely manner even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. More

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I brought my truck in with a heavy fuel oder that I couldn't pin point. A service tech and 3 managers took the time to look at, find and repair the very next day and had my truck back to me in less couldn't pin point. A service tech and 3 managers took the time to look at, find and repair the very next day and had my truck back to me in less then 25 hours. My truck runs like new, this is a great service team! More

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Great service. All parties were courteous and helpful. This is my second jeep from this dealership. If I need another I will go back. This is my second jeep from this dealership. If I need another I will go back. More

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Awesome, communication, service and overall experience. These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! More

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Great service experience Always a great service experience. Fast and friendly. In and out within an hour, and a nice waiting area that is clean and clutter free. Always a great service experience. Fast and friendly. In and out within an hour, and a nice waiting area that is clean and clutter free. More

by nnalley73 Verified Customer Verified Customer

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Saturday oil change In and out less than an hour....Timed it right and they took care of me...Have not had any issues from the service. Thank you In and out less than an hour....Timed it right and they took care of me...Have not had any issues from the service. Thank you More

by michaelb0719 Verified Customer Verified Customer

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Just a great place to do business with. They are great They really do treat you like family and help you with what ever issues you might have. I went in for a oil change and did not know that I had 4 free They really do treat you like family and help you with what ever issues you might have. I went in for a oil change and did not know that I had 4 free changes with my new vehicle, they could have kept quiet and charged me, but they let me know I had them to use. Hard to swallow, but some dealerships actually believe in customer service and not try to get one over on you. More

by ddog85 Verified Customer Verified Customer

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Great communication Very thorough in explaining our options and repairs needed, pickup and payment process very fast, Jeep is running great again without any issues, will Very thorough in explaining our options and repairs needed, pickup and payment process very fast, Jeep is running great again without any issues, will definitely come here again. More

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