Jerry Cruz | Page 2

2017 Jeep Wrangler purchase 07/06/2020 Jerry is a true professional, he made our purchase of my wife's Jeep yesterday and the delivery the best auto purchase experience we have ever had. Ku Jerry is a true professional, he made our purchase of my wife's Jeep yesterday and the delivery the best auto purchase experience we have ever had. Kudos Jerry, we will be back to see you! Steve & Paige Stewart Cape Coral, Fl. More

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Outstanding service. I could not have had a better person selling me my new ranger. Completely worked with me and my time schedule. Met with more early in the morning to deliver my vehicle. Got my price rang selling me my new ranger. Completely worked with me and my time schedule. Met with more early in the morning to deliver my vehicle. Got my price range and and my payments where I wanted them. More

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The professional talent displayed by the staff There is a lot of words to write about your Staff , I'll just say professional friendly services. May they continue to give service in this fashion. There is a lot of words to write about your Staff , I'll just say professional friendly services. May they continue to give service in this fashion. More

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Refreshing I had a pleasant, no nonsense, low pressure experience. Very refreshing! All the people that I dealt with were very polite and welcoming. Best car buy I had a pleasant, no nonsense, low pressure experience. Very refreshing! All the people that I dealt with were very polite and welcoming. Best car buying experience that I have had in a long time More

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Service with Randy Randy your service department representative noyified me two months ago there was a problem that kept the engine light on. That visit cost us. Over$40 Randy your service department representative noyified me two months ago there was a problem that kept the engine light on. That visit cost us. Over$400. I brought the Jeep in two weeks ago with the engine light on . I recieved a loner becouse Randy said it would take all day to find out what the diagnosis was. The Dodge Journy had smoke billowing out of it and I promptly returned to the dealership . I returned,the keys to the Dodge Journy to the owner Matt Kratser.Randy informed,me it would be ten minutes amd I would be out of there. They finished in a few minutes and told me there was only the charge of the diagnostic fee of over $100. They did not charge me anything else. I returned Monday og this week withtheengine light back on. The owner stated it has been on thewholetime. He is unable to take time off of work. I was chatged over $500 for another repair. The customer service took $100 off the bill. Over $1000. In two,months. And the diagnosis was relivent to the first one. They should have taken care of the issue in January. Randy was very non caring of the situation. Elmer my salesman is awsome and I would buy a vehicle from him again if needed. This service department needs improvement. Laurie Phillips Gallaghet More

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