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Jerry Deshong
Jerry Deshong | Page 13
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
209 Reviews
Dealership Experience
40 yrs, 11 mos
Industry Experience
47 yrs, 3 mos
209 Reviews
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209 Reviews of Jerry Deshong
October 04, 2019
Oil Change, Engine Check and also did a state inspection They did a great job, got the Truck in quickly, reminded me that my State inspection was coming due and handled that for me while the truck was at the They did a great job, got the Truck in quickly, reminded me that my State inspection was coming due and handled that for me while the truck was at their shop More
by Larry G
Verified CustomerOther Employees Tagged: Michael Tufano , Scott Greiner
October 04, 2019
Terrific dealership We have been dealing with Chapman Ford for many years and have always received excellent service. They are like family and will go above and beyond if We have been dealing with Chapman Ford for many years and have always received excellent service. They are like family and will go above and beyond if necessary, to help give us the service we need. We will never go to any other dealership. Thanks folks,for everything ! More
by JACK MENGE
Other Employees Tagged: Kyle Ackerman, Beth Shearer, Unfortunately I don't know the mechanic's name, but he did and outstanding job
October 04, 2019
Great Service Quick, efficient and friendly. Jerry is always helpful and willing to go the extra mile to provide excellent customer service. The mechanics are well Quick, efficient and friendly. Jerry is always helpful and willing to go the extra mile to provide excellent customer service. The mechanics are well trained and knowledgeable and take excellent care of my 2017 Ford Edge. More
by Bkool
Other Employees Tagged: Cashier
October 03, 2019
Great Experience It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and c It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and courteous. Thank You More
by mtufano0
Other Employees Tagged: Michael Tufano , Kyle Ackerman
October 02, 2019
Treated with respect and great experience It is nice to be able to pull in and be greeted right away and Jerry kept me informed right away of the progress on my vehicle and the shuttle service It is nice to be able to pull in and be greeted right away and Jerry kept me informed right away of the progress on my vehicle and the shuttle service I needed to the city. More
by ahrabold
October 02, 2019
Service I had my car in for inspection while I waited. Car was finished within the time quoted. I also was informed I would have to pay for the emission testi I had my car in for inspection while I waited. Car was finished within the time quoted. I also was informed I would have to pay for the emission testing but the regular state inspection would be free. More
by Linda
October 02, 2019
Great people! Great service! I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln woul I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln would put a dealership in Lancaster with them. We need a Lincoln dealer here. More
by MJKpsych
Other Employees Tagged: Jason Mummau , Beth Shearer, Ann Thomas
September 21, 2019
My car needed a repair and it was taken care of. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. More
by VONNIEEHRHART
September 20, 2019
Outstanding, Kyle and Jerry are top notch. When you do the job well you should get the accalaids. The work performed on my Lincoln was timely and efficient.I am also aware of pending work whic When you do the job well you should get the accalaids. The work performed on my Lincoln was timely and efficient.I am also aware of pending work which is recommended and will have it performed at a later date. More
by docfreeman47
Other Employees Tagged: Kyle Ackerman, Scott McCann
September 20, 2019
Great Service Department The service advisors, Kyle and Jerry, are always friendly and helpful! I have 2 mustangs and 2 diesels and Jeremy in the truck shop always makes sure The service advisors, Kyle and Jerry, are always friendly and helpful! I have 2 mustangs and 2 diesels and Jeremy in the truck shop always makes sure my concerns are addressed and my vehicles are in top shape (even my cars). He explains things thoroughly and I am always confident I will be back on the road as soon as possible and as safely as possible. Since I have a 7 year old, safety is my top priority. I wouldn’t trust taking my vehicles to anyone else. More
by Amanda
Other Employees Tagged: Kyle Ackerman, Jeremy
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