Jerry Deshong
Jerry Deshong at Chapman Ford Lancaster

Jerry Deshong | Page 3

Service Advisor

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

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5.0
208 Reviews

Dealership Experience

40 yrs, 7 mos

Industry Experience

46 yrs, 11 mos

5.0

208 Reviews

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208 Reviews of Jerry Deshong

August 17, 2020

Dealership Rating
Employee Rating

This visit was for a recall/warranty repair. The appointment was easy to set up and the truck runs well following the repair. No issues. More

by jones5x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 17, 2020

Dealership Rating
Employee Rating

Thank you for such great service. The technology is amazing in seeing the actual inspection. Everyone was very courteous. I would recommend to anyone. Thank you More

by joannecj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 05, 2020

Dealership Rating
Employee Rating

Very quick and easy process! Everyone at the Chapman Ford Lancaster dealership has been a pleasure working with. Will continue using this dealship for all our needs. Thanks again! More

by Schuman
Recommend Dealer
Yes

Other Employees Tagged: Eddie in service

Aug 06, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

August 05, 2020

Dealership Rating
Employee Rating

Service Jerry was great, Arranged for driver home and back. Very personable staff, Lionel, driver, made me feel comfortable. Work was completed as stated on More

by anharsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lionel

Aug 06, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

August 03, 2020

Dealership Rating
Employee Rating

Everything was great, the staff kept me up to date on my car all the way thru the process. Everything was done in a timely manner. More

by pkilheffer
Recommend Dealer
Yes
Aug 04, 2020

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

August 03, 2020

Dealership Rating
Employee Rating

Chapman Service Willing to work with you on pricing of service repairs. The car repair was done on time as promised. Would have this dealership do future repairs. More

by Snickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 31, 2020

Dealership Rating
Employee Rating

Efficient and thorough a a a a a a a a a a a a a a a a a a a a a a More

by stamartin
Recommend Dealer
Yes

July 30, 2020

Dealership Rating
Employee Rating

Jerry is my favorite very friendly and knowledgeable. Always a great experience at Chapman ford of lancaster super easy I love the new video feature! More

by ROWILLOW1988
Recommend Dealer
Yes

Other Employees Tagged: Morgan Benjamin, Tyler Deshong, Ann Thomas

Jul 31, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with Jerry here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

July 20, 2020

Dealership Rating
Employee Rating

Never have any trouble with Chapman Ford of Lancaster. They have taken care of any problems I had, and got it right the first time. Service advisor Jerry Deshong is a great guy to work with! More

by WILSONNUBS
Recommend Dealer
Yes
Jul 21, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 16, 2020

Dealership Rating
Employee Rating

Service as it always should be. Jerry is the consummate Service Tech, ready to triage your vehicle, give reassurance that problem will be solved, and provide the diagnosis in layman' More

by wmattick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with Jerry here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

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