Jerry Holliday
Jerry Holliday at Kia of Round Rock
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Jerry Holliday | Page 6

General Sales Manager

Kia of Round Rock

600 Jeffrey Way
Round Rock, TX 78665

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Jerry Holliday

September 25, 2021

Dealership Rating

Before we went to this dealership, we were having a truly miserable time of finding cars that would meet our needs and people who took those things seriously/didn’t pressure us to go out of our budget. More

by skye.elysia28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clarence King

Sep 27, 2021

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 16, 2021

Dealership Rating

Overall good vehicle needed oil change at time of purchase which is disappointing and leaves to question how well vehicle was serviced More

by TIMYANKEE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fought

Sep 27, 2021

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

September 14, 2021

Dealership Rating
Employee Rating

Everytime I bring my car in they are backed up and my car always have to return in 2weeks to a month later. I'm sick of the whole Kia car and dealership More

by ARNOLDE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Angel (Jose) Ortiz , Steven Atkinson, Brandon Carlson, Richard Frazier, James Seale

Sep 27, 2021

Kia of Round Rock responded

Hello, The team at Kia of Round Rock is saddened to hear of your recent visit. Please contact me at your earliest convenience so I can learn more and resolve this situation with the five-star service you’ve become accustomed to here at Kia of Round Rock. Looking forward to speaking with you soon, Zachary Brown, Service Manager - zacharybrown@lithia.com

September 09, 2021

Dealership Rating
Employee Rating

I love my car we made the best choice of getting my car at kia an even getting my oil changed has been the best costumer service ever thank you all for everything More

by sandy1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel (Jose) Ortiz , Kelly Cameron, Richard Frazier

Sep 10, 2021

Kia of Round Rock responded

Hello, thank you so much for taking the time to leave us a review. Jerry, Richard, Jose, and Kelly are an integral part of our team's success here at Kia of Round Rock. Thanks again for choosing us for your automotive needs, and we look forward to serving you now and well into the future!

September 01, 2021

Dealership Rating

Aaron Velázquez really made me and my Husband feel very comfortable. He went out of his way to pick us up when we sold my old vehicle. Those are the small things that really matter when you’re not an exper More

by ADRIEN.BREAUX
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Velasquez

Sep 27, 2021

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

August 30, 2021

Dealership Rating
Employee Rating

Professional service. Very smooth operation from everyone involved in the purchasing process felt very comfortable no problems at all matt,kelly,Jerry and were easy to deal with could not have gone any bette More

by MARKBARAM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cameron, Brandon Carlson, Matthew Fought

August 30, 2021

Dealership Rating
Employee Rating

After a week of my car being in the shop nothing was addressed. A complete waste of time. I offered a video showing what was wrong with my vehicle but my Service advisor declined to view it on multip More

by ISALDIVAR820
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Brandon Carlson, Anthony Graves 0/5 and Gagan 1/5

Aug 31, 2021

Kia of Round Rock responded

We regret to learn of your experience during your visit with our Service department. We ask that you please send us the video in an email to our Head of Service, John Scurlock at johnscurlock@lithia.com so we can review the issues you are having and hopefully resolve it. Thank you!

August 27, 2021

Dealership Rating
Employee Rating

They do you wright and your car comes back to you better than before and you know they will do the same job every time would recommend them to anyone thanks Wallace More

by waltom60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose De Lara , Steven Atkinson, Kelly Cameron, Ben Desjardin, Richard Frazier, Chrystal Graven

Oct 12, 2021

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing Kia of Round Rock for your automotive needs and we look forward to seeing you again soon.

June 25, 2021

Dealership Rating
Employee Rating

I love the dealership the people there are great and polite..The place is always clean and neat.. More

by CLEMONSSAPRINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Atkinson, Richard Frazier

Jun 28, 2021

Kia of Round Rock responded

Mrs. Saprina Clemons: Thank you for the kind words. I still remember the first time you purchased a vehicle from Andi. I'm happy that Sean Knox in our Service department has been able to assist you with your vehicle maintenance. We appreciate your business. Sincerely, Brandon Carlson General Manager Kia of Round Rock

June 23, 2021

Dealership Rating
Employee Rating

Mr Scurlock and his team are doing a superb job. They always treat me like family. I recommend them highly. I have been with them for 11 years now. More

by ROBERT78753
Recommend Dealer
Yes

Other Employees Tagged: Brandon Carlson, Richard Frazier, James Seale

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