Jerry Lacy | Page 9

Very friendly, informative and personable, our experience was very great we feel happy with the experience, Mark Ott was one of the best salesperson we came across. was very great we feel happy with the experience, Mark Ott was one of the best salesperson we came across. More

by chrissymarie6 Verified Customer Verified Customer

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It was an pleasurable experience. Jerry was patient as we checked different vehicles before making our final choice. I would refer a friend or family member. we checked different vehicles before making our final choice. I would refer a friend or family member. More

by tkroby73 Verified Customer Verified Customer

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Continued great customer service. No worries when it comes to getting things done. From the Service Dept to Sales, I can count of the team to get it done. comes to getting things done. From the Service Dept to Sales, I can count of the team to get it done. More

by kfjenkin Verified Customer Verified Customer

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The dealership was very warm and welcoming. I was assisted right away, and with a smile. It was clean which was very important to me. assisted right away, and with a smile. It was clean which was very important to me. More

by georgebadger32 Verified Customer Verified Customer

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Everyone was amazing! Especially Jerry- he was very patient, respectful, informative and compassionate in meeting my standards and financial goals. The whole process was smooth and productive. I would patient, respectful, informative and compassionate in meeting my standards and financial goals. The whole process was smooth and productive. I would recommend your team to my family and friends! More

by LADYSPARTAN69 Verified Customer Verified Customer

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Initially I though I was having a good experience. However, I have since discovered that I was incorrectly told that my trade in had a construction problem, which it did not. Being somewhat pressured However, I have since discovered that I was incorrectly told that my trade in had a construction problem, which it did not. Being somewhat pressured I accepted a much lower price than warranted. There was also no attempt to explain the auto model I purchased. Only be looking at videos have I discovered the many controls, their purposes and how they work. It could be said that perhaps I should have researched ahead of purchase, but I actually expected to get good service. Salesman was personable, but quite ignorantgnorant about the car I was purchasing. Will not suggest to friends to More

by FLYNNB37 Verified Customer Verified Customer

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Mr. Lacy was wonderful he actually listened to what I wanted and took care of me and got me a great deal. I highly recommend Family Hyundai. They really take care of you like family would. wanted and took care of me and got me a great deal. I highly recommend Family Hyundai. They really take care of you like family would. More

by thomas_4930 Verified Customer Verified Customer

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Jerry Lacy provided great service. However, I do feel that the after market and finance department was extremely pushy when offering other services and products that the after market and finance department was extremely pushy when offering other services and products More

by CLAGRONE46 Verified Customer Verified Customer

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Jerry offered me excellent costumer service I left feeling knowledgeable and happy about the vehicle I purchased thanks for helping me with my birthday gift feeling knowledgeable and happy about the vehicle I purchased thanks for helping me with my birthday gift More

by APRILDOCKERY35 Verified Customer Verified Customer

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I was scheduled for oil change but discovered needed 15,000 mile service. They happily did the additional service without that being scheduled in my appt. 15,000 mile service. They happily did the additional service without that being scheduled in my appt. More

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