Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.7
2,298 Reviews
4.7

2,298 Reviews

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2298 Reviews of Colin Simmons

October 24, 2026

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Employee Rating

Colin is always very professional and attentive! He makes sure everything is done right! The BEST! More

by bjstanovich
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 24, 2026

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

October 23, 2026

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Employee Rating

Very nice pleasant Great customer service, need to pay attention on which car comes in first and service that person first before the next car pulls up More

by timnaward
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 23, 2026

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2026

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Everyone was very friendly and got me in and out quickly with no issues. Wonderful service thank you More

by ATW1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Family Hyundai responded

Your note about our team’s friendliness and swift work during the service on your Santa Fe reflects our service department’s dedication to efficient, welcoming care. Hearing that you found the process seamless means a lot to us.

October 21, 2026

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Excellent dealership, very professional people and service...see you for my next service!???? Very nice work More

by KRS1129
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 21, 2026

Family Hyundai responded

We’re glad our service team was professional and that you were pleased with the service on your Tucson Hybrid. Hearing that you’ll come back for your next service means a lot to our service department.

October 17, 2026

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Employee Rating

The salesman was a pleasure to work with, attentive and through in explaining options. The financial closing team was condescending and failed to do what was most important, provide written documentation o More

by mckdove.122142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ricky Gushi, Maverick Watson , I am not sure of the names of some of the people I encountered during the pickup of my car

Oct 22, 2026

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 16, 2026

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Employee Rating

Very helpful and polite Fast service, nice waiting area, attended to quickly. Would highly recommend More

by ACONGORAN
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 16, 2026

Family Hyundai responded

Knowing our quick service and welcoming waiting area met your expectations means a lot to our service team. Thank you for recommending us, and we look forward to helping with your Hyundai Tucson again.

October 16, 2026

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Dropped off vehicle, transported to and from the mall. Upon return, given a verbal update about my vehicle and told where it was located. Paid and left. Easy. More

by CBECK9837
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 16, 2026

Family Hyundai responded

Hearing that our shuttle to the mall and verbal updates made the service process easy means a lot to our service department. We’re glad the service on your Hyundai Elantra went smoothly from start to finish.

October 15, 2026

Dealership Rating
Employee Rating

Staff is always friendly & professional. They are always knowledgeable and help address our concerns. More

by mysticalone
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 15, 2026

Family Hyundai responded

Hearing that our staff consistently delivers friendly, professional, and knowledgeable service means a lot to us. We appreciate you trusting us with the service on your Hyundai Santa Fe.

October 13, 2026

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Employee Rating

My experience at the dealership was very pleasant. I came for routine maintenance and was also able to some recalls done. The service was done efficiently. More

by C. Hale
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 13, 2026

Family Hyundai responded

We’re glad the maintenance and recall work on your Hyundai Palisade went smoothly for you. Hearing your visit was enjoyable and timely means a lot to our service department.

October 10, 2026

Dealership Rating
Employee Rating

PLEASE know because OF: Mr AL & Mr Colin's is the reason I continue to come to Family Hyundai in Tinley Park, IL and their continuous giving to 'me' a 10+ attention & services when ever I call or come into More

by MSJIMMIEKNIGHT
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 11, 2026

Family Hyundai responded

Knowing that Colin’s attentive care and our service have earned your loyalty is incredibly rewarding. We appreciate your five-star rating and the trust you place in us for your Palisade’s care.

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