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Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,260 Reviews
4.6

2,260 Reviews

Write a Review

2260 Reviews of Colin Simmons

May 31, 2026

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Employee Rating

Appreciated Colin taking me into the repair area and having the mechanic show me a problem that needed immediate attention that I had not expected. Thanks To Colin and the mechanic ???? More

by zdxm09
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Jun 01, 2026

Family Hyundai responded

Thank you for sharing how Colin and our mechanic walked you through the repair process. We’re glad you felt informed about the unexpected issue on your Hyundai Sonata. Please let us know if we can assist you again.

May 28, 2026

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You guys were great very courteous and I didn’t have to wait long thanks again More

by MCCOYDAN1943
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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May 28, 2026

Family Hyundai responded

Thank you for noting our team’s courteous service and quick turnaround. We’re happy to hear your Hyundai is performing well. Feel free to reach out if we can assist you again.

May 25, 2026

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had a 4 wheel alignment and it drives brand new wanted to get brakes but they said I had a lot left More

by cmongaraz
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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May 25, 2026

Family Hyundai responded

It’s great to hear the four wheel alignment made your Hyundai Elantra feel like new. We’re also glad the brake inspection confirmed you still have plenty of life left on your pads. Thank you for the five star review!

May 16, 2026

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Service was performed quickly. got appointment very quickly.was very satisfied with my experience. Will return. More

by g.kelso
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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May 16, 2026

Family Hyundai responded

Thank you for your kind feedback on your Hyundai Sonata service. We’re glad the quick appointment scheduling and efficient work met your expectations. We look forward to helping you again.

May 15, 2026

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Not really happy with the issue of my vehicle being resolved Replace the faulty engine More

by Pastor Darnell B. Ford
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

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May 20, 2026

Family Hyundai responded

Pastor Ford, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 11, 2026

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Cared, understood what I was going through, compensated, and made me feel valued. Collin's handles my service, as this issue happened twice, I told him all current situations & ensured I was taken care of. More

by MINA007
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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May 11, 2026

Family Hyundai responded

We appreciate your feedback on your Hyundai Santa Fe service. Colin took the time to understand your situation and guided you through resolving the issue. We’re delighted you felt cared for and valued.

May 07, 2026

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Always great service here and I have ben coming here since since moving in here in Oak F orest in 2022 Rayj More

by Rjoneserin
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Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri, Maverick Watson

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May 07, 2026

Family Hyundai responded

Thank you for trusting our team with your Hyundai Tucson service since your move to Oak Forest in 2022. It’s wonderful to hear that our staff continues to meet your expectations on each visit. We look forward to assisting you again soon.

May 06, 2026

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Work was done quickly and correctly with courtesy and nice regard for my time. Thank you, Family Hyundai. Ray Mackey More

by RAYMACKEY
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors

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May 06, 2026

Family Hyundai responded

Thank you for noting how quickly and accurately our team handled your service. It’s great to hear we respected your time throughout the process. We appreciate you trusting us with your Hyundai.

May 02, 2026

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Professional, friendly, service. Representative is interested in your car receiving the best auto inspection and ensuring all car needs are met and fixed. More

by POWELL_ANGELITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

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May 03, 2026

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2026

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Employee Rating

Colin has been helpful and informative every time I am in. He is a pleasure to work with More

by OAKRAIDERS01
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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May 01, 2026

Family Hyundai responded

Thank you for the 5-star review. We’re glad Colin has been helpful and informative each time you bring in your Hyundai Tucson for service. We look forward to assisting you again.

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