Colin is always very professional and attentive!
He makes sure everything is done right! The BEST!
He makes sure everything is done right! The BEST!
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by bjstanovich
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 24, 2026 -
Family Hyundai responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.
Very nice pleasant Great customer service, need to pay
attention on which car comes in first and service that person first before the next car pulls up
attention on which car comes in first and service that person first before the next car pulls up
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by timnaward
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 23, 2026 -
Family Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Everyone was very friendly and got me in and out quickly
with no issues. Wonderful service thank you
with no issues. Wonderful service thank you
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by ATW1212
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Family Hyundai responded
Your note about our team’s friendliness and swift work during the service on your Santa Fe reflects our service department’s dedication to efficient, welcoming care. Hearing that you found the process seamless means a lot to us.
Excellent dealership, very professional people and
service...see you for my next service!???? Very nice work
service...see you for my next service!???? Very nice work
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by KRS1129
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 21, 2026 -
Family Hyundai responded
We’re glad our service team was professional and that you were pleased with the service on your Tucson Hybrid. Hearing that you’ll come back for your next service means a lot to our service department.
The salesman was a pleasure to work with, attentive and
through in explaining options. The financial closing team was condescending and failed to do what was most important, provide written documentation o
through in explaining options. The financial closing team was condescending and failed to do what was most important, provide written documentation of the final sale and all costs, fees and other related expenses. The service department also failed to ensure that the customer was satisfied. My car was left outside, it was covered in dust and they failed to make sure that the driver settings had been properly. At this time, it is questionable whether I will return to this dealership for any future service needs.
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by mckdove.122142
Verified Customer
Verified Customer
Other Employees Tagged:
Ricky Gushi,
Maverick Watson
, I am not sure of the names of some of the people I encountered during the pickup of my car
Oct 22, 2026 -
Family Hyundai responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Very helpful and polite Fast service, nice waiting area,
attended to quickly. Would highly recommend
attended to quickly. Would highly recommend
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by ACONGORAN
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 16, 2026 -
Family Hyundai responded
Knowing our quick service and welcoming waiting area met your expectations means a lot to our service team. Thank you for recommending us, and we look forward to helping with your Hyundai Tucson again.
Dropped off vehicle, transported to and from the mall.
Upon return, given a verbal update about my vehicle and told where it was located. Paid and left. Easy.
Upon return, given a verbal update about my vehicle and told where it was located. Paid and left. Easy.
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by CBECK9837
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 16, 2026 -
Family Hyundai responded
Hearing that our shuttle to the mall and verbal updates made the service process easy means a lot to our service department. We’re glad the service on your Hyundai Elantra went smoothly from start to finish.
Staff is always friendly & professional.
They are always knowledgeable and help address our concerns.
They are always knowledgeable and help address our concerns.
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by mysticalone
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 15, 2026 -
Family Hyundai responded
Hearing that our staff consistently delivers friendly, professional, and knowledgeable service means a lot to us. We appreciate you trusting us with the service on your Hyundai Santa Fe.
My experience at the dealership was very pleasant.
I came for routine maintenance and was also able to some recalls done. The service was done efficiently.
I came for routine maintenance and was also able to some recalls done. The service was done efficiently.
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by C. Hale
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 13, 2026 -
Family Hyundai responded
We’re glad the maintenance and recall work on your Hyundai Palisade went smoothly for you. Hearing your visit was enjoyable and timely means a lot to our service department.
PLEASE know because OF: Mr AL & Mr Colin's is the reason
I continue to come to Family Hyundai in Tinley Park, IL and their continuous giving to 'me' a 10+ attention & services when ever I call or come into
I continue to come to Family Hyundai in Tinley Park, IL and their continuous giving to 'me' a 10+ attention & services when ever I call or come into the dealership.
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by MSJIMMIEKNIGHT
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Oct 11, 2026 -
Family Hyundai responded
Knowing that Colin’s attentive care and our service have earned your loyalty is incredibly rewarding. We appreciate your five-star rating and the trust you place in us for your Palisade’s care.