Jerry McPherson
Jerry McPherson at Bill Black Chevrolet

Jerry McPherson | Page 2

GM Sales & Service

Bill Black Chevrolet

601 E Bessemer Ave
Greensboro, NC 27405

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4.7
226 Reviews
4.7

226 Reviews

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226 Reviews of Jerry McPherson

August 20, 2026

Dealership Rating
Employee Rating

Very friendly, professional, and helpful. Handled my claim fast and efficient. Even call the rental service for me. More

by shortordercook61
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone in the office.

Aug 20, 2026

Bill Black Chevrolet responded

We are delighted to hear our team went above and beyond to assist you. Thank you for choosing Bill Black Chevrolet, and we wish you safe travels ahead!

August 16, 2026

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Service was fine. No problems. I was surprised when I went to check out and discovered an additional fee for using my cc. I noticed that most of the service bays were More

by LYN.BOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Bill Black Chevrolet responded

Thank you for your feedback, Lyn. We are sorry to hear about your disappointment regarding the additional fee. We will make sure to discuss it internally. If you would like to speak with our team, please feel free to reach out. - The Bill Black Chevrolet Team

August 06, 2026

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The entire staff were exceptional, friendly & informative at every level, the receptionist in the body shop was outstanding & she reminded me of the kind & receptive mannerisms my Grandmother used when she w More

by swinkrandy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 06, 2026

Bill Black Chevrolet responded

Hearing that our receptionist’s friendly, informative approach felt as welcoming as your grandmother’s means a lot to our service department. We appreciate your kind words and are honored to have cared for your Ford Edge. Russ Cox GSM rcox@billblackauto.com

August 05, 2026

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Effective efficient and courteous service. 1000 stars is what you deserve...Thank you Billy OConner..Brandon Suits you are definition of what truly caring about the customer..BIll BLACK ALL OF More

by Caressa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Billy Oconnor---Brandon Suits-JoeyMcCuiston-Mark Shoffnermy technician

Aug 05, 2026

Bill Black Chevrolet responded

We’re glad our service department could deliver efficient, courteous care for your Cadillac DTS. Hearing that you think we deserve 1000 stars means a great deal to us. Russ Cox GSM rcox@billblackauto.com

August 02, 2026

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Employee Rating

Was easy to get an appointment and was greeted right away when dropping it off. I needed a shuttle and was provided one with little wait. When picking up the vehicle, was explained what was done to the compu More

by garyleegoodman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Bill Black Chevrolet responded

Hi Gary! We appreciate you taking the time to share your positive feedback! It's wonderful to hear that the Bill Black Chevrolet team made the entire process smooth and efficient. We look forward to assisting you again in the future. Safe travels!

August 02, 2026

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Employee Rating

Always friendly and provide quality service in a timely manner! Our firm has had a relationship now for several years with Black Cadilac due to the personal and valued service! More

by eric
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 02, 2026

Bill Black Chevrolet responded

Thank you for entrusting us with your Cadillac maintenance over the years. Jerry and our staff are pleased to provide friendly, efficient, and attentive service for your firm. We appreciate your continued partnership and look forward to serving your Cadillac needs. Russ Cox GSM rcox@billblackauto.com

August 01, 2026

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Employee Rating

Always prompt and very helpful make sure my vehicle is serviced properly and make me aware of any potential issues More

by william.logan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 02, 2026

Bill Black Chevrolet responded

We're pleased to hear our team provides prompt and helpful service, William. Thank you for choosing Bill Black Chevrolet and for sharing your experience! We look forward to seeing you next time. Safe travels!

July 30, 2026

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they got me taken care of with radio module and new tires. great experience and called when it was ready More

by luxivaamyjo
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Service Time
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Recommend Dealer
Yes
Jul 30, 2026

Bill Black Chevrolet responded

Thank you for entrusting us with your Cadillac Escalade’s radio module replacement and tire installation. We’re glad we could complete the work efficiently and let you know as soon as it was ready. Your feedback means a lot. Russ Cox GSM rcox@billblackauto.com

July 30, 2026

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Employee Rating

Great service and employees. I’m thankful it’s close to home. I didn’t buy my truck there but will definitely check when I’m looking for another. More

by jerryfmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Bill Black Chevrolet responded

We appreciate you trusting us with your Chevrolet Silverado 1500 service and are happy our location is convenient. Jerry and the team look forward to helping you when you’re ready for your next Chevrolet. Russ Cox GSM rcox@billblackauto.com

July 29, 2026

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Employee Rating

Great customer-dealership experience with sales, service and business manager personnel. New vehicle was ready when promised, clean, and full of gas. More

by bulldogticker
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jul 29, 2026

Bill Black Chevrolet responded

We’re delighted to hear you enjoyed working with our sales, service, and business manager teams. It’s great that your new Chevrolet was ready when promised, clean, and fueled up for you. Jerry will be pleased to know we helped make the process smooth. Thank you for sharing! Russ Cox GSM rcox@billblackauto.com

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