Jerry McPherson
Jerry McPherson at Bill Black Chevrolet

Jerry McPherson | Page 2

GM Sales & Service

Bill Black Chevrolet

601 E Bessemer Ave
Greensboro, NC 27405

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4.7
260 Reviews
4.7

260 Reviews

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260 Reviews of Jerry McPherson

October 02, 2026

Dealership Rating
Employee Rating

All the writers are very friendly, easy to communicate with, show they are very concern about you and your auto. They will keep you informed about the progress of the work being performed and if there is More

by jimolivia1968
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Bill Black Chevrolet responded

Your note about our team’s friendly communication and detailed explanations shows we succeeded in keeping you informed. Our service team is pleased we could provide updates at each stage of the service on your Cadillac OPTIQ. Russ Cox GSM rcox@billblackauto.com

Oct 02, 2026

Bill Black Chevrolet responded

Thank you for sharing your experience with our team! We appreciate your feedback, and we hope to see you again at Bill Black Chevrolet. Drive safely!

October 01, 2026

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Warmth of sales team, particularly my salesman, Ira. Never felt pushed into making my purchase. More

by jimonbeechtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2026

Bill Black Chevrolet responded

Your mention of our sales team’s warmth is gratifying, and we’re pleased you never felt pressured in your Chevrolet purchase. Your praise and five-star rating mean a lot to us. Russ Cox GSM rcox@billblackauto.com

September 29, 2026

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Employee Rating

all went well, all is good, I will tell everyone to use this service. Thank you all. More

by RFORD81
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 30, 2026

Bill Black Chevrolet responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Bill Black Chevrolet Team

September 29, 2026

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Good communication and proactive on making the appointment. Feedback on the repair was good and proactive communication on what need to have extra attention. More

by jan-reiner.meijer
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Recommend Dealer
Yes

Other Employees Tagged: Bill

Sep 29, 2026

Bill Black Chevrolet responded

Your feedback about our proactive communication when scheduling your Malibu service and explaining repair details truly means a lot to our service department. We’re pleased Jerry and our team could keep you informed and highlight areas needing extra attention. Russ Cox GSM rcox@billblackauto.com

September 29, 2026

Dealership Rating
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BLACKS SERVICE DEPARTMENT IS ONE OF THE BEST IN NC. GREAT FAMILY OWNED BUSINESS. THEY CARE ABOUT THERE CUSTOMERS AND STAFF More

by cthom65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: William oconnor

Sep 29, 2026

Bill Black Chevrolet responded

Thank you for the five-star rating and for recognizing our family-owned service department. We’re glad the service on your Cadillac XT6 met your expectations. Russ Cox GSM rcox@billblackauto.com

September 27, 2026

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I had scheduled an appointment at 8:00 am and left after noon. Too long to wait and too expensive for the work preformed. More

by ETOD
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Recommend Dealer
No
Sep 28, 2026

Bill Black Chevrolet responded

I'm very sorry that your appointment took longer than anticipated. We value your time and will use this feedback to improve the efficiency of our service moving forward. If you would like to discuss the situation further, please feel free to contact me directly. Thank you, Tim McGee - Service Manager - 336-387-3642

September 27, 2026

Dealership Rating
Employee Rating

Most enjoyable professional sales person. Finance manager was professional and presented his products without trying to oversell product. I felt no pressure purchase extra products. More

by tojeharris
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 27, 2026

Bill Black Chevrolet responded

Our team enjoyed guiding you through the purchase of your used Cadillac XT5. Knowing that you felt no pressure when reviewing additional products and financing options is rewarding. Russ Cox GSM rcox@billblackauto.com

September 23, 2026

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We have bought roughly 7 trucks from them over the last few years and the team here is awesome. They also handle the majority of our fleet service now and we’ve enjoyed quick responses and quality service More

by bscott24
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh, Nate, Brent, Jeff

Sep 23, 2026

Bill Black Chevrolet responded

We’re glad we’ve earned your trust across seven truck purchases. Thank you for highlighting our sales and service teams’ quick responses and commitment to quality. Hearing your recommendation means a lot to our team. Russ Cox GSM rcox@billblackauto.com

Sep 23, 2026

Bill Black Chevrolet responded

Scott, thank you for choosing Bill Black Chevrolet time and again! We're proud to have earned your loyalty and are grateful for your kind words about our team. We appreciate your recommendations and look forward to serving you again!

September 20, 2026

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Employee Rating

Friendly folks but took too long with paperwork. Love my new car. Treated like royalty More

by AMBASSADORPFC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2026

Bill Black Chevrolet responded

Thanks so much for your five-star review! We’re sorry the paperwork took longer than expected and are glad you love your new Chevrolet Trax and felt treated like royalty. Russ Cox GSM rcox@billblackauto.com

September 18, 2026

Dealership Rating
Employee Rating

This Service Center is always ready to help whenever I go. They give you a time and how long it will take and usually they come in under that time. If or when I purchase again, it will probably be from More

by LGOINS1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Bill Black Chevrolet responded

Your feedback about our service department consistently being prepared to assist and returning your Cadillac SRX ahead of schedule highlights how our team values your time. Knowing you’ll choose us again for purchases and service means a lot to our team. Russ Cox GSM rcox@billblackauto.com

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