Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 10

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

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210 Reviews of Jerry Pagliassotti

February 11, 2022

Dealership Rating
Employee Rating

Jerry is my go-to advisor. Always honest and transparent and gets me the service I need. More

by CHARLEYBAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

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Great service on oil change and it took 1 hour with an appointment. Very satisfied More

by MURPHYKWMJR
Recommend Dealer
Yes

February 09, 2022

Dealership Rating
Employee Rating

Great and easy service. I dropped off the vehicle for safety recall and received a loaner car. More

by ARASH_AHMADIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2022

Dealership Rating
Employee Rating

Patrick Yamada is great to work with! Excellent communication and document processing was a breeze! More

by CHRISTOPHERSSO
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yamada, Tom Kiernan , Erick Carrillo

February 04, 2022

Dealership Rating
Employee Rating

First time there on my own and was very pleasantly surprised by the help I received in determining what service I needed with no push to do anything else. More

by JCGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 04, 2022

Dealership Rating
Employee Rating

Great service was very timely and thorough I would definitely recommend infinity Mission Viejo thank you More

by R.GLUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yamada, Tom Kiernan , Erick Carrillo, Michael Kelly, Memo Pineda

February 04, 2022

Dealership Rating
Employee Rating

Six great years of service with Infiniti of Mission Viejo. Always precise on work that needs to be done and the price without any high-pressure sales tactics. Great facilities and friendly people - mak More

by MATT_GAMEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

February 03, 2022

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Employee Rating

Exelent customer serviceSatisfacción Gracias Thank you Exelent customer service Satisfacción Gracias Thank you Good job Happy with your service Good job Jerry More

by JOSEL53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 31, 2022

Dealership Rating
Employee Rating

Service was great. Attention to what I needed was met. Price for oil change was fair. More

by CHERIPAWLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 29, 2022

Dealership Rating
Employee Rating

Great clean dealership , Service consultant Jerry is the best .. Waiting room is very comfortable but I missed the popcorn More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The woman at the cashier was very nice

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