Dealer Reviews
Cars for Sale
Dealer Log In
Jerry Pagliassotti
Jerry Pagliassotti | Page 11
Service Consultant
Mission Viejo INFINITI
28471 Marguerite Pkwy
Mission Viejo, CA 92692
210 Reviews
I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
44 yrs
Specialties & Trainings
Top dealerrater dealership employee
Infiniti Award of excellence National Honoree
Dale Carnegie training
National Auto Dealers association .
210 Reviews
Write a Review
210 Reviews of Jerry Pagliassotti
January 29, 2022
The dealership service experience was not the best. When I returned the loaner car after 2-weeks of waiting for the part to arrive, the attendant retrieving th car was rude and gave me attitude for no reaso I returned the loaner car after 2-weeks of waiting for the part to arrive, the attendant retrieving th car was rude and gave me attitude for no reason! Basic customer service skills should be impressed upon all levels of the staff, perhaps train the staff? More
by NAVEEDGORAYA33
Verified Customer
January 28, 2022
Car would not start after routine service, but service writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. More
by LSCADDLE
Other Employees Tagged: Tom Kiernan , Erick Carrillo, Michael Kelly, Memo Pineda
January 25, 2022
The service was professional and timely. It actually deserves a rating of 5 Stars, however, I gave it a 4 Stars, leaving room for improvement. Thank you! deserves a rating of 5 Stars, however, I gave it a 4 Stars, leaving room for improvement. Thank you! More
by FGHAFOOR0
Other Employees Tagged: Tom Kiernan , Erick Carrillo, Michael Kelly, Memo Pineda
January 25, 2022
Eric better be on top I trained him for years he reminds me a lot of me when I started out many years ago 1982 to be exact Great job Eric keep up the good work me a lot of me when I started out many years ago 1982 to be exact Great job Eric keep up the good work More
by 1RVRRNR
Other Employees Tagged: Tom Kiernan , Erick Carrillo, Tom kiernan, jerry paglisssotti, George castro
January 23, 2022
The guy Memo that helped me was very kind and knowledgeable about my car. He made me feel like I was doing the right thing. I am very pleased with taking my car to the dealership. knowledgeable about my car. He made me feel like I was doing the right thing. I am very pleased with taking my car to the dealership. More
by JOEGRANDE52
Other Employees Tagged: Erick Carrillo, Memo Pineda
