Jerry Zack

Jerry was kind and helpful. Waiting room was nice, but too cold. I waited a long time. Waiting room was nice, but too cold. I waited a long time. More

by shambala Verified Customer Verified Customer

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Great service advisor and the technician provides a video of the actual vehicle initial inspection before the work is started. Checkin and checkout is very smooth. of the actual vehicle initial inspection before the work is started. Checkin and checkout is very smooth. More

by bjh85284 Verified Customer Verified Customer

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I love the service that I have received over the years at the Chandler Subaru. This is the fifth car my husband and I have owned. I’ve even talk a few friends into buying one. The staff is very polite and the Chandler Subaru. This is the fifth car my husband and I have owned. I’ve even talk a few friends into buying one. The staff is very polite and accommodating. Website at time alittle hard to maneuver but I finally get it. Right now we own 2 outback’s. We loved our legacy turbo station wagon but husband was involved in an auto accident and it was totaled. Yes, he had tears in his eyes. More

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I always get a consistent, quality experience from Chandler Subaru. I use them despite living 45 minutes away! Chandler Subaru. I use them despite living 45 minutes away! More

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Even without an appointment they got me back on the road in less than 2 hours. in less than 2 hours. More

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Always great service at this Subaru dealership. I enjoy their waiting room amenities also.ill be bacl I enjoy their waiting room amenities also.ill be bacl More

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Booked an appointment by phone. Arrived there being told there is no record of that appointment. Was brought to Jerry Z and he shows no sympathy or sorry to this situation and didn' Arrived there being told there is no record of that appointment. Was brought to Jerry Z and he shows no sympathy or sorry to this situation and didn't show any willingness to further help. Understand that it was not his fault that the appointment was not successfully booked, but as a service adviser he should at least express sorry to my case at the first place. I was being treated like a random person who want to drop in and pretend I had a appointment booked. All he need to do is just a truly heartful sorry and help me book a appointment which he did none of the two. Some other staff i met was really friendly. Was happy with Subaru supercenter for a long time but this is the first time i'm thinking to switch to a different dealership for my car services if these kind of things happen again. More

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Great customer service. Friendly, helpful and knowledgeable service representative. Keep you inform on the time table. Friendly, helpful and knowledgeable service representative. Keep you inform on the time table. More

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Personal always on time and willing to make you feel at ease. Dealer store is always clean and neat. A lot of stores give you the impression that it is a chore to serve you, NOT your store. Keep up the g ease. Dealer store is always clean and neat. A lot of stores give you the impression that it is a chore to serve you, NOT your store. Keep up the great service. Satisfied customer for sure. Thank you. More

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I bought my Forrester in 2019 and I never looked back. This is the first Subaru I owned but not my last. The service department has always been outstanding and willing to go that extra step. Always keepin This is the first Subaru I owned but not my last. The service department has always been outstanding and willing to go that extra step. Always keeping me updated on the progress of my service appointment. S of C also has a nice variety of goodies to munch on and Starbucks coffee and hot chocolate. I would definitely recommend Subaru of Chandler for all your service needs. More

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