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Jess Gentry
11 Reviews
I am excited to be part of the Southern Acura Newport News team. I have been assisting customers and associates in the retail automotive business in Hampton Roads for over 40 years. I also have an extensive background with Acura and Honda and look forward to continuing to serve all my past clients and friends as well as the opportunity to assisting many more. I am originally from Upstate NY, but I have lived in Williamsburg and the surrounding area since 1984. In my free time, I enjoy spending time with my family and friends. When weather and time allow, you will likely find us boating on the James River. Please allow our team and me to assist you with your automotive needs. I understand you can go anywhere and I assure you fairness, honesty, and professionalism always.
Read moreDealership Experience
7 mos
Languages Spoken
English
11 Reviews
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11 Reviews of Jess Gentry
September 05, 2025
Best dealership service ever. I am very pleased with services and appreciate Cisco and the team! I am very pleased with services and appreciate Cisco and the team! More
by gabriellmcnair
Verified CustomerOther Employees Tagged: Cisco Lugo, Kevin Rafeek
September 04, 2025
You have to wait two hours plus to get your car inspected because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. because they seem to schedule a lot of cars at the same time. They don’t answer the phones so it is frustrating. More
by I don’t know what that means
August 31, 2025
I have high expectations for Acura. Your services it top grade. All of your staff are very professional. Your services it top grade. All of your staff are very professional. More
by Artishinton1
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Rabih Kassam
August 31, 2025
Everyone I encountered during my visit was professional, courteous, knowledgeable, and eager to help me out. My customer service experience was a 10 out of 10. courteous, knowledgeable, and eager to help me out. My customer service experience was a 10 out of 10. More
by Shadrick
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Rabih Kassam
August 31, 2025
John price is a great sales person he found me what I wanted at a great price. Highly recommend John if you’re looking for a vehicle wanted at a great price. Highly recommend John if you’re looking for a vehicle More
by kevinrafeek1031
Other Employees Tagged: Brett Whitney, Devin Sheldon, John Price, Rabih Kassam
July 20, 2025
I had a great experience with the service department at Southern Acura. The staff is very knowledgeable, friendly, and efficient. The recall service was completed in a timely manner and even though I had j Southern Acura. The staff is very knowledgeable, friendly, and efficient. The recall service was completed in a timely manner and even though I had just run my car through the car wash, I still received a complementary vacuum. I look forward to having this dealership take care of all future maintenance. More
by lggoodman
Other Employees Tagged: Cisco Lugo
June 14, 2025
Service is always great and Cisco made sure all was done well and in a timely manner. Thank you Acura for consistency of excellence. well and in a timely manner. Thank you Acura for consistency of excellence. More
by gabriellmcnair
Other Employees Tagged: Daryl Hoe, Cisco Lugo
May 30, 2025
No appointments were available but they offered to work my car in and gave me a loaner car so I could go to work. my car in and gave me a loaner car so I could go to work. More
by TOUWEEKS
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
April 16, 2025
I have been going to this dealership since 2007 and I find their friendliness courtesy service to be exceptional. The coffee is good too. find their friendliness courtesy service to be exceptional. The coffee is good too. More
by jmzwerdling
Other Employees Tagged: Brett Whitney, Cisco Lugo, Kevin Rafeek, Rabih Kassam
March 29, 2025
Wonderful experience. Out of all of the cars I have bought in my life, this has been the best experience. Devin is a great guy! Out of all of the cars I have bought in my life, this has been the best experience. Devin is a great guy! More
by Heater20
Other Employees Tagged: Devin Sheldon
