All Salespeople
Sales Department
Napleton Buick GMC
Crystal Lake, IL
269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 04, 2024
Service department was extremely friendly and happy to
help me with my warranty claims. They even gave me a courtesy car so I didn’t have to wait
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by Dan
Employees Worked With
Jennifer Collin 5 stars , Todd Morrison
April 24, 2024
This was the 2nd GMC Terrain Denali that I purchased from
Napleton. I was very pleased with my first purchase and the service that I received. For my new purchase Nicholas Durban was the salesman . Nicholas
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by Donna
Employees Worked With
Nicolas Durand ( salesman) , Erick Orellana (General manager), Todd Morrison
March 26, 2024
The staff is friendly, however if they feel like they
don't like you, they will make sure the vehicle you were interested in will NOT be available, and give you a Whopper of a lie as to Why! Avoid this d
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by Beyettekelly
Employees Worked With
Toni and Kyle