Jesse Esparza | Page 6

friendly I worked primarily with Will Jordan who was congenial and helpful. This was the first time I bought a new car and Will made the process as easy as I worked primarily with Will Jordan who was congenial and helpful. This was the first time I bought a new car and Will made the process as easy as possible. More

Report | Print

No Games, No Gimmicks Ryan will take care of you! Ryan is a straight shooter, played no games, no gimmicks. We got a straight forward price over the net, he emailed to follow up with a lower price. I Ryan is a straight shooter, played no games, no gimmicks. We got a straight forward price over the net, he emailed to follow up with a lower price. I did not check my email as it was sent while we were on our way to the dealership, so he himself said, "Did you get my email, we lowered or price." He didn't try any high pressure tactics for accessories, just asked if we wanted any. Once we left, we saw a scratch on the glovebox, and emailed him. He immediately responded stating he ordered a glovebox and to make an appointment to get it installed. I absolutely recommend dealing with him. We will ask for him if we are in the market next time. We absolutely loved dealing with him. The finance/business manager who just transferred from sales, Jesse Esparza was a different story. I cannot recommend him. If we buy another car and he is the finance manager for it, I will walk out and ask for a different finance manager, and will not buy if he is the finance manager we have to deal with. He uses high pressure tactics to try to sell you extended warranties. Literally, yes, arguing about why you need one. I was there to help my cousin thru her 1st car purchase, he at one point stated "she's buying the car I'm asking her, not you", "I will write on the finance contract that if anything breaks big papi (referring to me) will pay for it", "nobody cares about dealer ratings, if the price is good they buy, we have horrible reviews, look at us on yelp, your still buying the car from here, I'm telling you the warranty company is good, even if there testing is poor." My experience with him does not effect my future purchases from them, as we will not absolutely deal with him. My experience with him does not effect my future purchases from them, or my perception of the dealer. I absolutely recommend visiting and buying from them. We will absolutely not deal with him. Ryan's upbeat personality, straight forwardness, demeanor, professionalism, customer service skills made up for finance guys shortcomings. I recommend this place, just ask for the other finance guy if you don't want to deal with the BS. More

Report | Print

Excellent Customer Service!!! I found the vehicle I was looking for with the price I was willing to spend. Greatly appreciate the help from both Ryan, and Jesse!! I found the vehicle I was looking for with the price I was willing to spend. Greatly appreciate the help from both Ryan, and Jesse!! More

Report | Print

GREAT CAR BUYING EXPERIENCE! KEITH HUSPEN WAS VERY PROFESSIONAL, COURTEOUS, AND EXTREMELY KNOWLEDGEABLE. I HAVE BOUGHT MANY CARS IN MY LIFETIME AND THIS WAS THE MOST PLEASANT EXPE KEITH HUSPEN WAS VERY PROFESSIONAL, COURTEOUS, AND EXTREMELY KNOWLEDGEABLE. I HAVE BOUGHT MANY CARS IN MY LIFETIME AND THIS WAS THE MOST PLEASANT EXPERIENCE EVER. MY WIFE AND I WERE TREATED WITH THE UTMOST RESPECT AND ATTENTION. KEITH HUSPEN ADDRESSED EVERY ONE OF OUR QUESTIONS AND CONCERNS. MY WIFE AND I WILL RECOMMEND KEITH AND HONDA ON GRAND TO ALL OUR FAMILY AND FRIENDS. More

Report | Print

Jess Espranza- very good service Jess has provided very good services Very knowledgable Would definitely recommend the friend for their car need. Quick response Able to give th Jess has provided very good services Very knowledgable Would definitely recommend the friend for their car need. Quick response Able to give the good deal from the price prespective More

Report | Print

Simple and satisfactory Jesse was very helpful and understanding. Also was very informative. Appreciated his honesty and was there with us to the end of the sale even though Jesse was very helpful and understanding. Also was very informative. Appreciated his honesty and was there with us to the end of the sale even though the dealership had close. Look very patient and with no intents of making us feel as he wanted to leave it rush us. More

Report | Print