Jesse Harrison
Jesse Harrison at Serra Toyota of Decatur

Jesse Harrison | Page 6

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.8
79 Reviews
4.8

79 Reviews

Write a Review

79 Reviews of Jesse Harrison

June 15, 2026

Dealership Rating
Employee Rating

Excellent customer service and communication from start to finish. My tech kept me updated on my vehicles service progression. Great atmosphere. More

by Lhgann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson

Jun 20, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our customer service and communication. We’re glad our team kept you informed throughout your vehicle’s service. Your feedback is appreciated by Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 14, 2026

Dealership Rating
Employee Rating

I have really enjoyed dealing with Serra Toyota of Decatur. They always make me feel at home and ket me know what's going on. More

by moxnix85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson, Chris Mangino

Jun 20, 2026

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with Serra Toyota Decatur. We appreciate your trust in us. Michael McLeod General Manager 256-340-0330

June 13, 2026

Dealership Rating
Employee Rating

Serra Toyota service was great anf they had my car finished in a timely manner. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson, Not sure

Jun 20, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our timely service. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 12, 2026

Dealership Rating
Employee Rating

Scheduled service via the website. Arrived and they were very prompt and courteous. All in all a very good experience More

by shanespeegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson

Jun 20, 2026

Serra Toyota of Decatur responded

Thank you for sharing your positive experience. We appreciate your feedback and your business with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 10, 2026

Dealership Rating
Employee Rating

Would love to give 5 stars but had to ask for car after waiting and then seeing in service bay. Service guy nowhere to be found. More

by lassds1774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson

Jun 18, 2026

Serra Toyota of Decatur responded

Hello, We appreciate your feedback. We would like to discuss your overall service experience and interaction with our team. Please contact me at your earliest convenience, Michael McLeod General Manager 256-340-0330

June 08, 2026

Dealership Rating
Employee Rating

The service department allowed me to bring my car in six hours earlier than my appointment and got it out in less than an hour. They are always very fast and courteous and do a good job. I really appreciate More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson, DQ was very courteous and gave me a ride to/from the ball park

Jun 10, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efficiency and courtesy. We appreciate your positive feedback about our Service Department at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 08, 2026

Dealership Rating
Employee Rating

I brought my car in for its first service and its was smooth. No sales person bugging me about trading in my car. The waiting area was very nice and had snacks for us while we waited. It did not take lon More

by kmarsh3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson

Jun 10, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad the service went smoothly. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 08, 2026

Dealership Rating
Employee Rating

Very professional service department. The waiting area was very comfortable and inviting. Very pleasant atmosphere. More

by rustyandbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone

Jun 10, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our professional service and comfortable waiting area. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

Jun 11, 2026

rustyandbilly responded

Friendly and professional

June 07, 2026

Dealership Rating
Employee Rating

They always give great customer service, I have been using them for over ten years for that reason. More

by sanford305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Serra Toyota of Decatur responded

Thank you for your loyalty to Serra Toyota Decatur. We appreciate your continued trust in our customer service. Michael McLeod General Manager 256-340-0330

June 07, 2026

Dealership Rating
Employee Rating

Friendly nice good service knowledgeable considerate keep my car up to date on everything tell you if something else is wrong besides what you come in for More

by EATHUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's knowledge and care. We appreciate your trust in Serra Toyota Decatur. Your feedback means a lot to us. Michael McLeod General Manager 256-340-0330

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