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Jesse Harrison
Jesse Harrison at Serra Toyota of Decatur

Jesse Harrison

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Jesse Harrison

August 09, 2026

Dealership Rating
Employee Rating

Friendly service staff comfortable waiting room. Staff keeps you informed of what they are doing More

by Dianespurington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum, Rachel Falls

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Aug 11, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's communication and comfortable waiting area. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 08, 2026

Dealership Rating
Employee Rating

Kim, Lisa, and Jessie made the experience amazing. They made the atmosphere warm and welcoming. More

by Adelavillarreal777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone , Lisa

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Aug 11, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team at Serra Toyota Decatur. We’re glad the atmosphere felt warm and welcoming. Your feedback is appreciated. Michael McLeod General Manager 256-340-0330

August 04, 2026

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Employee Rating

I was in a bind needed my car back in a hurry. They got me in and out very helpful More

by harpersautomotive2590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone

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Aug 06, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team could assist you quickly. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 03, 2026

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Employee Rating

Exceptional Professionalism! ! The courtesy and responsiveness was top-notch by the staff, and Andrea was the absolute best and professional. More

by joe_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Falls , Andrea

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Aug 06, 2026

Serra Toyota of Decatur responded

Thank you for recognizing the professionalism and responsiveness of our team at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

July 31, 2026

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Employee Rating

Quick service 1 2 3 4 5 6 7 8 9 10 11 12 13 More

by Brianbradl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2026

Serra Toyota of Decatur responded

Thank you for the quick service rating. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 27, 2026

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Employee Rating

I got there at 6:30am 4th car. 7:10-815am and I was happy the oil change maintenance didn’t take long. More

by Norwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Rohan

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Jul 28, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our oil change service. We're glad the wait and maintenance time worked out well for you. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 19, 2026

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Employee Rating

No. pressure,,easy ,,fast and convenient frendly and overall an excellent experience nice and courteous More

by Jhaynes8487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Willingham

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Jul 21, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're glad the process was easy and convenient for you. If there's anything you'd like to discuss further, please reach out to us directly. Michael McLeod General Manager 256-340-0330

July 18, 2026

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Employee Rating

Friendly and competent in their work. Always willing to fit me in their busy schedule which is very customer focused. More

by kelvinlm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Steve Gremaux, Meghan Smiley, Noah Rohan, Haylee Adamson

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Jul 21, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efforts. We aim to keep our schedule customer-focused. We appreciate your support of Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 16, 2026

Dealership Rating
Employee Rating

Everything went good with my service and price for oil change is also good too More

by Zepper2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our oil change service. We appreciate your feedback and are glad the price was satisfactory. Serra Toyota Decatur thanks you for your business. Michael McLeod General Manager 256-340-0330

July 16, 2026

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Employee Rating

Very helpful, got me a great deal on my trade in, and my new 2026 4Runner. He is definitely the best one to replace my former salesman (untimely departure to another location) for my needs. More

by childers1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Capps, Mitchell Grubbs, Steve Gremaux, Nick Hull

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Jul 18, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team could assist with your trade-in and new 2026 4Runner. We appreciate your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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