Jesse Harrison
Jesse Harrison at Serra Toyota of Decatur

Jesse Harrison

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Jesse Harrison

June 06, 2026

Dealership Rating
Employee Rating

From buying my new car to having every service done in the last 5 years I couldn’t recommend Serra Toyota more! They are so nice and have always taken care of me. More

by laurenpchittam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson , Steve Gremaux

June 06, 2026

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I love the service and smiles of the staff at Serra Toyota. Noah spends the time to explain the process of service and the cost per service so I can make an educated decision on when to schedule mainte More

by vicki.morese
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson , Chris Mangino, Noah

Jun 06, 2026

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with our team at Serra Toyota Decatur. We appreciate your feedback and are glad the service process was clear and helpful for your Toyota 4-Runner maintenance. Michael McLeod General Manager 256-340-0330

June 04, 2026

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Employee Rating

I have always used Serra Toyota since I purchased my vehicle in 2017. Though I’ve used one of the express oil changes a few times. I want to thank you for the service coupons, they are really helpful More

by Alabamasandra
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Serra Toyota of Decatur responded

Thank you for your loyalty and kind words about our service coupons. We're glad to hear you've had good experiences with Serra Toyota Decatur. We appreciate your continued support. Michael McLeod General Manager 256-340-0330

May 26, 2026

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We love having our 4 runner serviced here. Our only issue is that it takes FOREVER. More

by aturner5452
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Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson , Chris Mangino

May 28, 2026

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur for your 4Runner service. We appreciate your feedback regarding the subsequent wait time. If you can be of any further assistance, please reach out to us. Michael McLeod General Manager 256-340-0330

May 24, 2026

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Dealership was clean and provided nice snacks. The employees were polite, kind and happy to serve. I am very pleased with their service and recommend them. More

by wisehrt1153
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Recommend Dealer
Yes
May 26, 2026

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your kind words about our team and service. Michael McLeod General Manager 256-340-0330

May 23, 2026

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They have always made me feel like I am the most important person there. I love that. More

by gracegant123
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson , Chris Mangino

May 26, 2026

Serra Toyota of Decatur responded

Thank you for your kind words. We appreciate you choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 23, 2026

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Fast and efficient! Gotta use this dealership over that in Huntsville! Always good and courteous. More

by cagale23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson , Chris Mangino

May 24, 2026

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur. We appreciate your kind words about our efficiency and service. Michael McLeod General Manager 256-340-0330

May 22, 2026

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Employee Rating

I've been getting my Highlander serviced at Serra Toyota since it was new, always great customer service and service. More

by jjowen2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson , Chris Mangino

May 24, 2026

Serra Toyota of Decatur responded

Thank you for your continued trust in Serra Toyota Decatur. We're glad to hear you appreciate our customer service and care for your Highlander. We look forward to serving you again. Michael McLeod General Manager 256-340-0330

May 19, 2026

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I was provided with excellent service, which required some out of the box thinking. Am grateful for that. More

by juvenal_martin
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's effort at Serra Toyota Decatur. We appreciate your kind words. Michael McLeod General Manager 256-340-0330

May 09, 2026

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Employee Rating

Service was completed in about an hour. Full inspection, Oil changed, tires rotated, wipers replaced and cabin filter. More

by Moonchild_22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 12, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service. We appreciate your detailed feedback on the inspection, oil change, tire rotation, wiper replacement, and cabin filter. Serra Toyota Decatur values your business. Michael McLeod General Manager 256-340-0330

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