Jesse Harrison

All around wonderful staff, friendly and knowledgeable. Amazing deals. Great warranty options. Reminder calls for service maintenance. Amazing deals. Great warranty options. Reminder calls for service maintenance. More

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Everyone was courteous and kept me informed throughout the service appointment. That meant a lot to me. the service appointment. That meant a lot to me. More

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Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! excellent! I live in shoals and drive to Decatur because they are the best!! More

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Got truck serviced and tires rotated with an appointment. It Took 3 hours. Too long! It Took 3 hours. Too long! More

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My check tire light came on, since I travel to Atlanta quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in wit quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in without an appointment and had everything checked out within an hour. The crew in the repair department are always courteous and helpful! I appreciate the team at Serra Toyota in Decatur Alabama. More

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The tire pressure light warning was addressed, but the forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. More

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Having my oil changed. Had 7am appointment. I was finished and on my way home at 7:30 am. Had 7am appointment. I was finished and on my way home at 7:30 am. More

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Very nice friendly respectable love it I would recommend everybody to go to the dealership everybody to go to the dealership More

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Everyone that works there jumps to help you whenever you need it and they always get you in and out as well. need it and they always get you in and out as well. More

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The service was quick and efficient. The person pointed out that there were snacks and coffee in the waiting room. There weren’t any snacks and it was a bit messy. There was some confusi The person pointed out that there were snacks and coffee in the waiting room. There weren’t any snacks and it was a bit messy. There was some confusion on where I was supposed to check out, that was a bit frustrating but not that pressing. More

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