Jesse Harrison
Jesse Harrison at Serra Toyota of Decatur

Jesse Harrison

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Jesse Harrison

November 15, 2026

Dealership Rating
Employee Rating

The Toyo Tires 🛞 are the bomb, BET No Cap. Love and Respect ✊. LAR Peace and Respect More

by Gdog.downing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlowe Wade Jr.

November 03, 2026

Dealership Rating
Employee Rating

In for oil change and tire rotation. Was ready to drive off in 35 minutes. The staff are courteous. More

by chappen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gremaux, Meghan Smiley

Nov 03, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad the oil change and tire rotation were efficient. We appreciate your recognition of our courteous team at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 31, 2026

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Great dealership. I’m always treated with respect and they are very professional and prompt with their services. More

by steve1992rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2026

Serra Toyota of Decatur responded

Thank you for your positive feedback. We appreciate your recognition of our professionalism and prompt service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 27, 2026

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Employee Rating

Wonderful dealer. They're 91 miles each way from my house and I still went there for the best deal. I do wish they'd make it easier for service during the week since I More

by kd4pbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur despite the distance. We appreciate your feedback about service hours and understand the challenge it presents. Your input is valuable to us. Michael McLeod General Manager 256-340-0330

October 26, 2026

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Employee Rating

I had my 2021 Toyota CHR serviced. Everyone from Jesse (Service Consultant) to the people at the parts counter were a pleasure to work with. More

by Coffeecup077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Smiley

Oct 26, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service team at Serra Toyota Decatur. We appreciate your kind words and are glad to hear the process was smooth. Michael McLeod General Manager 256-340-0330

October 21, 2026

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Employee Rating

I like how nice and helpful they were after finding out there was a problem with my new car after purchasing it. More

by annemaxrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Nick Hull, Raul Aviles , lisa helped me with my rental

Oct 21, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience. We appreciate your kind words about our team's support at Serra Toyota Decatur. Your feedback is valued. Michael McLeod General Manager 256-340-0330

October 17, 2026

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Went to Serra Toyota for routine oil change. Even though they we very busy, it didn’t take too long. They also ordered parts for a recall that I didn’t realize I needed. They were friendly and k More

by Carol Pharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our oil change service and recall support. We appreciate your recognition of our team's efforts at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 10, 2026

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I trust Serra Toyota. I drive an hour to get from Florence to Decatur. I trust their salespeople and their service employees. Peace of mind is worth the drive! More

by wallythigpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Serra Toyota of Decatur responded

Thank you for trusting Serra Toyota Decatur and making the drive from Florence. We appreciate your confidence in our team and services. Your peace of mind is important to us. Michael McLeod General Manager 256-340-0330

October 08, 2026

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Employee Rating

Good service at a good price. Friendly people and kept you up to date on car. More

by woodand becca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We appreciate your recognition of our service and communication at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 03, 2026

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Employee Rating

All around wonderful staff, friendly and knowledgeable. Amazing deals. Great warranty options. Reminder calls for service maintenance. More

by kloyd0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efforts and the services we offer. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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