Jesse Kloess

I got my car from them a year ago. Nothing but trouble since I took it off the forecourt!!! Ive had to replace the radiator, alternator, air coolant pipes, brake callipers. And the tra Nothing but trouble since I took it off the forecourt!!! Ive had to replace the radiator, alternator, air coolant pipes, brake callipers. And the transmission blew. I had the oil changes done at their service department, but because I missed an oil change by what I believe was a 1000 miles the warranty company would not pay the full amount. Said they would pay a 50/50 split, which when said and done was not a 50/50 split at all! They said I maxed out my warranty but at a 50/50 split it should have left 2500 on the warranty, but was told it “doesn’t work like that”!!!then got told that the warranty people don’t like to be called by consumers!!! Like I care what they think!!! Mission statement is a joke as well!!! Transparent my xxx!! They told me my starter motor had to be replaced too. Asked what the bottom line figure was and was told 830 to get my car home, and hour later they changed that figure too 1127!!! They take absolutely no responsibility for shoddy service whatsoever. DO NOT BUY A CAR FROM THESE PEOPLE!!! THEY ARE CROOKED. What they don’t tell you at the sale is the warranty is only worth $5000. And don’t even think about not get it done with in the 4000 mile or 4 month time frame as they will stiff you on that as well. Despite the people at the service department telling you that a couple of thousand miles over won’t make a difference to your warranty. And trust me they’ll deny telling you that. They take absolutely no responsibility for anything. They claim to be transparent and pride themselves on this and have it plastered on the walls in the service department. But this is an absolute lie, they are not transparent at all. Hidden costs await you after the work has been done. There “word” is not trustworthy and as worthless as used toilet paper. Again….. DO NOT DO BUSINESS WITH THESE CROOKS. More

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Just got a new ride today and Ryan was very helpful, he cared about my input of what I wanted he went above and beyond my expectations. After maybe an hour and a half we got all my paper work done and ever cared about my input of what I wanted he went above and beyond my expectations. After maybe an hour and a half we got all my paper work done and everything else that was required to drive away same day happy. Ryan Momphard was very knowledgeable about not only the car I wanted but others on the lot and at various Clement locations in Saint Louis. Thanks again, my family appreciates the hard work and dedication from all the staff at clement in Saint Charles, Mo we will definitely recommend this location for great service. More

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