Jesse McDonough

No complaints at all. Everything went smoothly and was done in a very timely manner and I did not have to wait too long. Everything went smoothly and was done in a very timely manner and I did not have to wait too long. More

by ERINBRADY018 Verified Customer Verified Customer

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Extremely Happy with Jesse and the team m Efficient service. Jessie was extremely professional and knowledgeable service. Jessie was extremely professional and knowledgeable More

by SCHETTONEBROWNANDBROWN Verified Customer Verified Customer

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James was nice and courteous. Service was fast Everything was explained in a way I understand Service was fast Everything was explained in a way I understand More

by Kkimbro76 Verified Customer Verified Customer

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the service manager the dealership as a whole took excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provi excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provided me with an excellent learner vehicle I didn't want to be complicated with the insurance at the time. but it was good to know options were available to me I was driven to my house in a lovely car that matched the same electric vehicle that I had the driver that took me there was friendly and super awesome we had a great time driving over and my vehicle was repaired quickly and gentleman came back about a half an hour later to pick me up and bring me back this was absolutely VIP service and I felt like a hot shot. verifying the warranty on my previously owned Volkswagen was a breeze and working with everybody the department was super easy everyone was 100% friendly and the lobby that they had was beautiful well stocked and I honestly could have worked out of that area and I fell absolutely fine I wanted for nothing and there's an awesome produce junction right across the street More

by rjdaggett Verified Customer Verified Customer

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Very efficient with texts, video from technician, and pick-up process. All explanations were clear and concise. pick-up process. All explanations were clear and concise. More

by welbaums Verified Customer Verified Customer

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Timely service, full transparency on the issue with my car, and shuttle service made it a much more convenient experience. car, and shuttle service made it a much more convenient experience. More

by JHOWE44506 Verified Customer Verified Customer

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James, Erin, Jesse, Ken, and the entire North Penn VW tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which ones make the most sense for me and my vehicle at the time. The techs also send videos walking through everything they find during their inspection, and I absolutely love that level of transparency. This team is excellent with everything VW-related—from service to sales and everything in between. I wouldn’t take my VW anywhere else. Bravo, North Penn VW team! You guys are the best! 👏🚗 More

by Justinfell555 Verified Customer Verified Customer

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Great place for service! Jesse is the best, ask for Kevin miller, great tech with nothing but detailed work. It's not like those other dealerships where your just a number. Y Jesse is the best, ask for Kevin miller, great tech with nothing but detailed work. It's not like those other dealerships where your just a number. You are part of a family, and when the same employees are there decade after decade that says something for a place!! More

by Craigtitus Verified Customer Verified Customer

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My scheduled service was well organized and thorough. All employees who I encountered were very polite, helpful and professional. All employees who I encountered were very polite, helpful and professional. More

by 1973jacqui Verified Customer Verified Customer

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I brought my id. 4 in for a recall and a tire pressure issue. Jesse was very helpful. 4 in for a recall and a tire pressure issue. Jesse was very helpful. More

by Dummel0 Verified Customer Verified Customer

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