Jesse McDonough
Jesse McDonough at North Penn VW

Jesse McDonough

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
981 Reviews

Dealership Experience

9 yrs

4.9

981 Reviews

Write a Review

981 Reviews of Jesse McDonough

September 10, 2026

Dealership Rating
Employee Rating

The dealership handled the quirky situation with my practically new car very well. They went out of their way to keep me informed and also make sure that keeping the car for an extra week would not be More

by MINDYMCGRATH1
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

September 09, 2026

Dealership Rating
Employee Rating

I appreciate the professional and personal service the staff gives me when I bring my car in for service. More

by BOBPAX70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter, Amanda Young

Sep 09, 2026

North Penn VW responded

Thank you, BOBPAX70! We truly appreciate your kind words. Providing professional, friendly, and personal service is always our goal, and we’re glad our team continues to make your visits a positive experience. Thank you for trusting North Penn with your vehicle—we look forward to seeing you again!

September 08, 2026

Dealership Rating
Employee Rating

Extremely impressed. I had an issue with my vehicle and they did a great job fixing it and provided a loaner with no hassle. More

by ZCREVELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

North Penn VW responded

Thank you, ZCREVELING! We’re so glad our team was able to take care of your vehicle and make the entire process as hassle-free as possible. It’s great to hear that having a loaner made things even more convenient. We truly appreciate your trust in North Penn and look forward to helping you again!

September 07, 2026

Dealership Rating
Employee Rating

5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 More

by jpanjvar
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Sep 08, 2026

North Penn VW responded

Thank you for the 5-star review! ⭐ We truly appreciate your support and are glad you had a great experience with us at North Penn. We look forward to seeing you again!

September 07, 2026

Dealership Rating
Employee Rating

My speaker was never fixed properly now I have to pay another deductible Jesse was excellent but the techs did not fix my car stereo issue More

by BARRYTYLER123
Recommend Dealer
No

Other Employees Tagged: Jesse McDonough

Sep 08, 2026

North Penn VW responded

Hello Mr. Tyler, Thank you for your recent visit to our service department. We apologize that the three replacement speakers we installed using your extended service contract did not fully resolve your concern. We appreciate you providing us the opportunity to evaluate the vehicle again tomorrow and will request that your deductible be waived for this visit. Sincerely, Ken Benton Service Manager

September 07, 2026

Dealership Rating
Employee Rating

North Penn VW has a very well run service department. They were upfront with all services completed and any concerns with my vehicle. I would definitely recommend their service department. More

by CRAFTR27
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

September 02, 2026

Dealership Rating
Employee Rating

No complaints at all. Everything went smoothly and was done in a very timely manner and I did not have to wait too long. More

by ERINBRADY018
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Sep 04, 2026

North Penn VW responded

Thank you, ERINBRADY018! We’re happy to hear everything went smoothly and that our team was able to get you taken care of in a timely manner. We appreciate you choosing North Penn Mazda and look forward to seeing you again!

August 31, 2026

Dealership Rating
Employee Rating

Extremely Happy with Jesse and the team m Efficient service. Jessie was extremely professional and knowledgeable More

by SCHETTONEBROWNANDBROWN
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Sep 01, 2026

North Penn VW responded

Thank you for the wonderful review! We’re so glad to hear Jesse and the team provided efficient, professional, and knowledgeable service. We truly appreciate your kind words and look forward to providing another great experience on your next visit!

August 28, 2026

Dealership Rating
Employee Rating

James was nice and courteous. Service was fast Everything was explained in a way I understand More

by Kkimbro76
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

August 27, 2026

Dealership Rating
Employee Rating

the service manager the dealership as a whole took excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provi More

by rjdaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

North Penn VW responded

Thank you, rjdaggett! We’re thrilled to hear our North Penn Volkswagen team made you feel like a VIP! From the convenient transportation and quick repair to the friendly service and easy warranty verification, we’re glad everything came together for such a positive experience. We truly appreciate the detailed feedback and look forward to taking great care of you again!

1
...

Dealership Inventory (159 Vehicles)

new 2026 Volkswagen Golf GTI car, priced at $42,775
2026 Volkswagen Golf GTI
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $51,957
2026 Volkswagen Atlas
new
pure gray exterior
Automatic
All-wheel Drive
used 2020 GMC Sierra 1500 car, priced at $39,817
2020 GMC Sierra 1500
used
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $38,342
2026 Volkswagen Tiguan
new
monterey blue pearl exterior
Automatic
Front-wheel Drive
used 2012 Volkswagen GTI car, priced at $12,485
2012 Volkswagen GTI
used
N/A exterior
Manual
Front-wheel Drive
used 2019 Volkswagen Jetta car, priced at $18,456
2019 Volkswagen Jetta
used
N/A exterior
Automatic
Front-wheel Drive