Jesse McDonough
Jesse McDonough at North Penn VW

Jesse McDonough

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
940 Reviews

Dealership Experience

8 yrs, 10 mos

4.9

940 Reviews

Write a Review

940 Reviews of Jesse McDonough

July 01, 2026

Dealership Rating
Employee Rating

I have dealt with this dealership several times over the past 30 years and they have always been professional and listened to my requirements. More

by GTHACKRA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2026

Dealership Rating
Employee Rating

The service started shortly after checking in. Jesse kept me informed about what the time line and the procedure would be. Thank you. More

by Chanlogo
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 29, 2026

North Penn VW responded

Thank you for your kind review! We're thrilled to hear your service began promptly and that Jesse kept you updated throughout the entire process. Clear communication and exceptional customer care are what we strive for at North Penn Volkswagen. We truly appreciate your trust in our team and look forward to providing you with another outstanding service experience in the future!

June 25, 2026

Dealership Rating
Employee Rating

Fast and professional Jesse was amazing and was a huge help Inspection was done in less than thirty minutes More

by ar6445
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 26, 2026

North Penn VW responded

Thank you for your fantastic review! We're thrilled to hear you had a fast and professional experience. We'll be sure to pass your kind words along to Jesse—he'll be happy to know he made such a positive impression. We appreciate your business and look forward to seeing you again.

June 25, 2026

Dealership Rating
Employee Rating

I've always had great end to end experiences with the dealership and service department. Great expierence More

by LILATIMLIN
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 26, 2026

North Penn VW responded

Thank you for your continued trust and kind words! We're delighted to hear you've consistently had great experiences with both our dealership and service department. Providing exceptional service from start to finish is what we strive for every day. We truly appreciate your support and look forward to seeing you again at North Penn Mazda!

June 25, 2026

Dealership Rating
Employee Rating

Jesse was very understanding and took action immediately and identified the car had software issue. He had my friend and I back on the road in a very reasonable timeframe. He also made sure my husband had a More

by DEK18964
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 26, 2026

North Penn VW responded

Thank you for the wonderful review! We're so glad Jesse was able to quickly identify the software issue and get you back on the road in a timely manner. It's great to hear he took the time to answer your husband's questions from afar and kept you informed about your vehicle's tire condition as well. We truly appreciate your kind words and your trust in North Penn VW. We look forward to seeing you again whenever you need us!

Jun 26, 2026

DEK18964 responded

THS

June 24, 2026

Dealership Rating
Employee Rating

The dealership is always clean and welcoming, and the staff are knowledgeable, attentive, and communicate in a way that makes you feel like a truly valued customer. I’ve been servicing my vehicles there More

by BOLAN.MATTHEW
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

June 24, 2026

Dealership Rating
Employee Rating

Good explanation of the check engine light mechanical issues and the remedy in conversation with Jesse and Kevin Miller, the mechanic working on the car. More

by MSPENCERCHADWICK
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 24, 2026

North Penn VW responded

Thank you for your kind review, Chadwick! We're glad Jesse, Kevin Miller, and our service team were able to clearly explain the check engine light issue and the recommended repair. We believe good communication is just as important as quality workmanship, and we're happy to hear you felt informed throughout the process. We appreciate your trust in us and look forward to assisting you again whenever you need us. Safe travels!

June 23, 2026

Dealership Rating
Employee Rating

Professional. Helpful and friendly. Jesse was very helpful, professional and friendly. Great customer service. Thank you!! More

by Lori Winkworth
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 24, 2026

North Penn VW responded

Thank you, Lori, for your wonderful review! We're so glad to hear that Jesse provided the professional, helpful, and friendly service you deserve. Delivering great customer service is what we strive for every day, and we'll be sure to share your kind words with Jesse. We truly appreciate your business and look forward to seeing you again in the future. Thank you!

June 23, 2026

Dealership Rating
Employee Rating

Excellent customer service. Friendly and professional staff. Clean showroom and service waiting area. It’s great being able to schedule a service appointment on a Saturday. The More

by Lori Winkworth
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 24, 2026

North Penn VW responded

Thank you, Lori, for the fantastic review! We're delighted to hear that you enjoyed our friendly and professional service, as well as our clean showroom and waiting area. We're especially glad that our Saturday service appointments make it easier and more convenient to fit vehicle maintenance into your busy schedule. We truly appreciate your feedback and look forward to providing you with the same excellent experience on your next visit!

June 23, 2026

Dealership Rating
Employee Rating

Professional. Helpful and friendly. Jesse was very helpful, professional and friendly. Great customer service. Thank you!! More

by Lori Winkworth
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 24, 2026

North Penn VW responded

Thank you, Lori, for your kind words! We're thrilled to hear that Jesse provided such helpful, professional, and friendly service during your visit. Delivering outstanding customer care is always our goal, and we're glad your experience reflected that. We'll be sure to pass along your compliments to Jesse. Thank you for choosing us, and we look forward to seeing you again!

1
...

Dealership Inventory (161 Vehicles)

new 2026 Volkswagen Atlas car, priced at $53,071
2026 Volkswagen Atlas
new
pure gray exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $42,677
2026 Volkswagen Tiguan
new
Opal White w/Deep Black Roof exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $44,799
2026 Volkswagen Atlas
new
opal white pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $57,738
2026 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2022 Volkswagen ID.4 car, priced at $20,354
2022 Volkswagen ID.4
used
White exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $50,977
2026 Volkswagen Atlas
new
deep black pearl exterior
Automatic
All-wheel Drive