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Jesse McDonough
Jesse McDonough at North Penn VW

Jesse McDonough

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
926 Reviews

Dealership Experience

8 yrs, 9 mos

4.9

926 Reviews

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926 Reviews of Jesse McDonough

June 17, 2026

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Employee Rating

Took my vehicle on time great service and care Provided a video of my vehicle inspection which was impressive More

by ejb7435
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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June 13, 2026

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Jesse is always awesome. I spent money and the noise is still there so hard to give a higher score when it's not fixed More

by Beinsla
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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Jun 15, 2026

North Penn VW responded

Hello Brian, We're sorry to hear we didn't resolve this issue on our first shot. We'd like the opportunity to get this resolved for you and Jesse will follow up with you today to schedule an appointment. We appreciate your many years of loyalty to our dealership and look forward to making this right for you. Sincerely, Ken Benton Service Manager

June 13, 2026

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Never any issues I'll be bringing in my Atlas soon for a 50k mile checkup and oil change More

by ROMMEL9901
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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June 12, 2026

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Jesse continues to make my visits to NP as simple as possible. He is professional and easy to work with. More

by LOBIONDO.HILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Benton

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June 11, 2026

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The best ever for me im glad for being a part of the community that makes me feel like ?? and thank you for kindness that you give us all More

by amar.zellag
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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Jun 12, 2026

North Penn VW responded

Thank you so much, Amar, for your kind words and for being part of our community! It means a lot to know that you feel welcomed and valued. Providing a positive experience and treating everyone with kindness is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

Jun 12, 2026

amar.zellag responded

Off course brother you guys are doing great job and keep it up with your professionalism aand the Hal department deserves 1.000000 stars specially you Jess McDonough I always have the feelings that im a part of vw family as you know I have been with you guys since 2018 so thanks for your professional service

June 11, 2026

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Welcoming staff. Efficient in getting the job done. Very good communication all during my time there! More

by CPOPP-MCDONOUGH
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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Jun 12, 2026

North Penn VW responded

Thank you for your review! We're delighted to hear that our team made you feel welcome and that you experienced efficient service and clear communication throughout your visit. Providing a smooth and positive experience for our customers is always our goal. We truly appreciate your feedback and look forward to serving you again!

June 10, 2026

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Good communication and good customer service Jesse went above and beyond to explain everything to us. He called when he said he would, and put us at ease about what I thought was going to be a big concern. More

by Jen_l_reynolds
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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June 07, 2026

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Always a great experience with the north Penn VW service team. Responsive, supportive, proactive, detailed More

by GEORGEJPAONE
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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Jun 09, 2026

North Penn VW responded

Thank you for your continued confidence in the North Penn VW service team! We're delighted to hear that your experiences have consistently been positive. Providing responsive, supportive, proactive, and detailed service is what we strive for every day. We truly appreciate your feedback and look forward to taking care of your vehicle for many years to come!

June 06, 2026

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All the employees are very helpful. The employees are very knowledgeable and they take their time to explain everything to you. More

by DEKELLER1
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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Jun 09, 2026

North Penn VW responded

Thank you for your kind feedback! We're pleased to hear that our team was helpful, knowledgeable, and took the time to explain everything clearly. Providing excellent customer service and ensuring our guests feel informed and comfortable are top priorities for us. We truly appreciate your business and look forward to assisting you again in the future!

June 06, 2026

Dealership Rating
Employee Rating

All the employees are very helpful. The employees are very knowledgeable and they take their time to explain everything to you. More

by DEKELLER1
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

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Jun 09, 2026

North Penn VW responded

Thank you for your kind words! We're delighted to hear that our team was helpful, knowledgeable, and took the time to thoroughly explain everything during your visit. Providing exceptional service and ensuring our customers feel informed and comfortable is always our goal. We truly appreciate your feedback and look forward to serving you again at North Penn VW!

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