Place is great!
Best service and people! I think Jeorge should run for president Place is amazing
Best service and people! I think Jeorge should run for president Place is amazing
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by Craigtitus
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Well, without feeling schmaltzy or put upon this
dealership makes you feel like you count, like you're important, as if you really matter. It happens every time I go there and say what I observe oth
dealership makes you feel like you count, like you're important, as if you really matter. It happens every time I go there and say what I observe other people are treated there as well.
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by Manny Miles
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Jul 07, 2026 -
North Penn VW responded
Thank you so much for your incredibly kind words, Manny! We truly appreciate you taking the time to share your experience. Knowing that you feel welcomed, valued, and genuinely cared for every time you visit means the world to our entire team. That's exactly the experience we strive to provide to every customer. We look forward to seeing you again and thank you for continuing to choose North Penn Volkswagen!
We travel over an hour and 20 minutes to get to North
Penn. There's a VW dealership five minutes from my house. That's all you need to know.
Penn. There's a VW dealership five minutes from my house. That's all you need to know.
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by Manny Miles
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Jul 08, 2026 -
North Penn VW responded
Thank you so much, Manny! Hearing that you choose to drive over an hour to visit us—despite having a Volkswagen dealership just minutes from home—is truly one of the greatest compliments we could receive. Your trust and loyalty mean the world to our entire team. We sincerely appreciate your continued support and look forward to providing you with the same exceptional experience every time you visit. Safe travels, and we'll see you again soon! 🚗😊
North Penn was professional, efficient, communicative and
thorough. Will go back in for future service
thorough. Will go back in for future service
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by JENNSCHWEIK
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
North Penn VW responded
Thank you for your wonderful review, Jenn! We're so glad to hear you found our team to be professional, efficient, communicative, and thorough. It's great to know your service experience earned your trust, and we truly appreciate you choosing North Penn Volkswagen. We look forward to welcoming you back for your future service visits. Safe travels! 🚗😊
Jul 08, 2026 -
North Penn VW responded
Thank you so much for your thoughtful review, Karen! We're delighted to hear that Rob and Julian took the time to clearly explain your vehicle's repair needs, costs, and provide the inspection video so you could see everything firsthand. Transparency, communication, and treating every customer with kindness and respect are values we take great pride in. We truly appreciate your trust in North Penn Mazda. We look forward to taking care of you and your Mazda for many years to come! 🚗😊
I have dealt with this dealership several times over the
past 30 years and they have always been professional and listened to my requirements.
past 30 years and they have always been professional and listened to my requirements.
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by GTHACKRA63
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
North Penn VW responded
Thank you for your incredible loyalty and for taking the time to share your experience! It means so much to us that you've trusted North Penn Volkswagen for the past 30 years. We're proud to hear our team has consistently been professional and taken the time to listen to your needs. We truly appreciate your continued support and look forward to serving you for many more years to come!
The service started shortly after checking in.
Jesse kept me informed about what the time line and the procedure would be. Thank you.
Jesse kept me informed about what the time line and the procedure would be. Thank you.
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by Chanlogo
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Jun 29, 2026 -
North Penn VW responded
Thank you for your kind review! We're thrilled to hear your service began promptly and that Jesse kept you updated throughout the entire process. Clear communication and exceptional customer care are what we strive for at North Penn Volkswagen. We truly appreciate your trust in our team and look forward to providing you with another outstanding service experience in the future!
Fast and professional Jesse was amazing and was a huge
help Inspection was done in less than thirty minutes
help Inspection was done in less than thirty minutes
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by ar6445
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Jun 26, 2026 -
North Penn VW responded
Thank you for your fantastic review! We're thrilled to hear you had a fast and professional experience. We'll be sure to pass your kind words along to Jesse—he'll be happy to know he made such a positive impression. We appreciate your business and look forward to seeing you again.
I've always had great end to end experiences with the
dealership and service department. Great expierence
dealership and service department. Great expierence
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by LILATIMLIN
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Jun 26, 2026 -
North Penn VW responded
Thank you for your continued trust and kind words! We're delighted to hear you've consistently had great experiences with both our dealership and service department. Providing exceptional service from start to finish is what we strive for every day. We truly appreciate your support and look forward to seeing you again at North Penn Mazda!
Jesse was very understanding and took action immediately
and identified the car had software issue. He had my friend and I back on the road in a very reasonable timeframe. He also made sure my husband had a
and identified the car had software issue. He had my friend and I back on the road in a very reasonable timeframe. He also made sure my husband had all his questions answered even thou he was miles away. He also pointed out that our tires needed to be changed. Thank you NP !
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by DEK18964
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Jun 26, 2026 -
North Penn VW responded
Thank you for the wonderful review! We're so glad Jesse was able to quickly identify the software issue and get you back on the road in a timely manner. It's great to hear he took the time to answer your husband's questions from afar and kept you informed about your vehicle's tire condition as well. We truly appreciate your kind words and your trust in North Penn VW. We look forward to seeing you again whenever you need us!
The dealership is always clean and welcoming, and the
staff are knowledgeable, attentive, and communicate in a way that makes you feel like a truly valued customer. I’ve been servicing my vehicles there
staff are knowledgeable, attentive, and communicate in a way that makes you feel like a truly valued customer. I’ve been servicing my vehicles there since 2017, even occasionally visiting other VW dealerships along the way, and none have ever delivered the same level of satisfaction I feel after visiting North Penn VW. Having grown up around car dealerships (father was an auto mechanic), and now being 48 years old, I can say the positive impression they’ve made on me is not like any other dealership—and it’s a true compliment to their organization.
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by BOLAN.MATTHEW
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McDonough
Dealer Reviews
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8 yrs, 10 mos
