Jesse McDonough
Jesse McDonough at North Penn VW

Jesse McDonough

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
948 Reviews

Dealership Experience

8 yrs, 10 mos

4.9

948 Reviews

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948 Reviews of Jesse McDonough

July 15, 2026

Dealership Rating
Employee Rating

Quick, helpful, clear, professional! Jesse is always helpful, clear, professional and thorough. I know he will keep me Updated and get me back on the road shortly More

by ELIZABETH.H.SAWYER
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

July 15, 2026

Dealership Rating
Employee Rating

The sales and service team were always helpful and friendly. The team as a whole works together and the experience and expertise shows. Not to mention great customer service and support. Thank you all More

by NAVI5253
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

July 13, 2026

Dealership Rating
Employee Rating

Did what they needed to do quickly and efficiently with great communication Good job Jesse! More

by LIBBYKUNZIER5
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jul 14, 2026

North Penn VW responded

Thank you for your wonderful review, Libby! We're thrilled to hear Jesse provided quick, efficient service while keeping you informed every step of the way. We'll be sure to share your kind words with him—they'll mean a lot. We truly appreciate your trust in North Penn and look forward to seeing you again for your next visit!

July 10, 2026

Dealership Rating
Employee Rating

My favorite dealership ? ? I have been a loyal customer for 30 years because of the honesty and integrity of the team More

by F.Thomas
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jul 13, 2026

North Penn VW responded

Thank you for your amazing review, F. Thomas! We truly appreciate your incredible loyalty over the past 30 years. Knowing that our team's honesty and integrity have kept you coming back year after year is the highest compliment we could receive. Thank you for continuing to place your trust in North Penn Volkswagen—we're honored to have you as part of our family and look forward to serving you for many more years!

July 08, 2026

Dealership Rating
Employee Rating

Place is great! Best service and people! I think Jeorge should run for president Place is amazing More

by Craigtitus
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jul 09, 2026

North Penn VW responded

Hi Craig, thank you for the fantastic review! We're thrilled to hear you had such a great experience with our team. We'll be sure to share your kind words with Jorge—they're sure to make his day! We truly appreciate your support and look forward to seeing you again at North Penn. Thanks for choosing us!

July 07, 2026

Dealership Rating
Employee Rating

Well, without feeling schmaltzy or put upon this dealership makes you feel like you count, like you're important, as if you really matter. It happens every time I go there and say what I observe oth More

by Manny Miles
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jul 07, 2026

North Penn VW responded

Thank you so much for your incredibly kind words, Manny! We truly appreciate you taking the time to share your experience. Knowing that you feel welcomed, valued, and genuinely cared for every time you visit means the world to our entire team. That's exactly the experience we strive to provide to every customer. We look forward to seeing you again and thank you for continuing to choose North Penn Volkswagen!

July 07, 2026

Dealership Rating
Employee Rating

We travel over an hour and 20 minutes to get to North Penn. There's a VW dealership five minutes from my house. That's all you need to know. More

by Manny Miles
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jul 08, 2026

North Penn VW responded

Thank you so much, Manny! Hearing that you choose to drive over an hour to visit us—despite having a Volkswagen dealership just minutes from home—is truly one of the greatest compliments we could receive. Your trust and loyalty mean the world to our entire team. We sincerely appreciate your continued support and look forward to providing you with the same exceptional experience every time you visit. Safe travels, and we'll see you again soon! 🚗😊

July 06, 2026

Dealership Rating
Employee Rating

North Penn was professional, efficient, communicative and thorough. Will go back in for future service More

by JENNSCHWEIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

North Penn VW responded

Thank you for your wonderful review, Jenn! We're so glad to hear you found our team to be professional, efficient, communicative, and thorough. It's great to know your service experience earned your trust, and we truly appreciate you choosing North Penn Volkswagen. We look forward to welcoming you back for your future service visits. Safe travels! 🚗😊

Jul 08, 2026

North Penn VW responded

Thank you so much for your thoughtful review, Karen! We're delighted to hear that Rob and Julian took the time to clearly explain your vehicle's repair needs, costs, and provide the inspection video so you could see everything firsthand. Transparency, communication, and treating every customer with kindness and respect are values we take great pride in. We truly appreciate your trust in North Penn Mazda. We look forward to taking care of you and your Mazda for many years to come! 🚗😊

July 01, 2026

Dealership Rating
Employee Rating

I have dealt with this dealership several times over the past 30 years and they have always been professional and listened to my requirements. More

by GTHACKRA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

North Penn VW responded

Thank you for your incredible loyalty and for taking the time to share your experience! It means so much to us that you've trusted North Penn Volkswagen for the past 30 years. We're proud to hear our team has consistently been professional and taken the time to listen to your needs. We truly appreciate your continued support and look forward to serving you for many more years to come!

June 29, 2026

Dealership Rating
Employee Rating

The service started shortly after checking in. Jesse kept me informed about what the time line and the procedure would be. Thank you. More

by Chanlogo
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Jun 29, 2026

North Penn VW responded

Thank you for your kind review! We're thrilled to hear your service began promptly and that Jesse kept you updated throughout the entire process. Clear communication and exceptional customer care are what we strive for at North Penn Volkswagen. We truly appreciate your trust in our team and look forward to providing you with another outstanding service experience in the future!

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