Jesse McDonough
Jesse McDonough at North Penn VW

Jesse McDonough

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
1,009 Reviews

Dealership Experience

9 yrs, 2 mos

4.9

1,009 Reviews

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1009 Reviews of Jesse McDonough

November 05, 2026

Dealership Rating
Employee Rating

Argumentative misleading disappointed I was not valued as a customer. I was treated with disrespect and looked down upon. More

by BARRYTYLER123
Recommend Dealer
No

Other Employees Tagged: Jesse McDonough

November 03, 2026

Dealership Rating
Employee Rating

Great service and spot on communication! The combination of Jesse, Ashley and Kevin Miller are THE BEST!!! More

by AWFCMCGUIRE
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

November 01, 2026

Dealership Rating
Employee Rating

The staff at North Penn is attentive and objective and has provided reasonable and objective advice contradicting other non VW servicers. Such advice is invaluable. More

by ARBITRATORMURPHY
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Nov 02, 2026

North Penn VW responded

Thank you for taking the time to share your experience with North Penn Volkswagen! We truly appreciate your recognition of our team's attentiveness, honesty, and professionalism. Providing clear, knowledgeable, and unbiased advice is something we take great pride in, especially when it helps our customers make confident decisions about their vehicles. Your trust in our recommendations means a great deal to us, and we look forward to continuing to provide you with the exceptional service you deserve!

October 30, 2026

Dealership Rating
Employee Rating

This dealership is the best. Bar none. I have never had even close to a bad experience at this location. Special mention to Jesse and Kevin. They are spectacular members of the s More

by brian.carilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Miller

Nov 02, 2026

North Penn VW responded

Brian, thank you so much for this incredible review! Hearing that you've consistently had such positive experiences with North Penn Volkswagen means the world to our team. We're especially grateful that you took the time to recognize Jesse and Kevin for their exceptional service. They are valued members of our team, and we'll be sure to share your kind words with them! Earning your trust and knowing you wouldn't consider taking your vehicle anywhere else is one of the greatest compliments we could receive. Thank you for your continued loyalty and for being part of the North Penn Volkswagen family!

October 30, 2026

Dealership Rating
Employee Rating

They took amazing care of us! They were great with the loaner and every aspect of the software update situation! More

by Jrwalter76
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Nov 02, 2026

North Penn VW responded

Thank you so much for your wonderful review! We're thrilled to hear that our North Penn Volkswagen team took such great care of you throughout the software update process. We understand how inconvenient it can be to have your vehicle in for service, so we're glad the loaner vehicle helped make the experience as smooth and stress-free as possible. Providing exceptional care and convenience is always our goal, and we truly appreciate your trust in our team. We look forward to assisting you again in the future!

October 26, 2026

Dealership Rating
Employee Rating

Volkswagen have Great Service! Jesse helped me out with my vehicle and update me every detail! More

by Andrew Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

North Penn VW responded

Thank you, Andrew, for taking the time to leave us a review! We appreciate your feedback and are happy you chose North Penn Volkswagen. We look forward to assisting you again in the future!

October 23, 2026

Dealership Rating
Employee Rating

Easy to work with. No pressure. Happy with the experience. It was a convenient process. More

by KEITHRICCI
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Oct 26, 2026

North Penn VW responded

Thank you so much for your wonderful review! We're happy to hear that your experience was easy, convenient, and pressure-free. Our team works hard to make every visit comfortable and enjoyable, so it's great to know we delivered! We truly appreciate your business and thank you for choosing North Penn Volkswagen. We look forward to seeing you again!

October 20, 2026

Dealership Rating
Employee Rating

Great experience. Was only there for a few minutes. Everything was very fast Very respectful team. Well treated More

by jorge9425
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Oct 22, 2026

North Penn VW responded

Thank you, jorge9425, for the wonderful review! We’re so happy to hear that our North Penn Volkswagen team made your visit quick, easy, and enjoyable! Providing efficient service while treating every customer with kindness and respect is exactly what we strive for. We truly appreciate you taking the time to share your experience and are glad our team made you feel well taken care of. Thank you for choosing North Penn Volkswagen, and we look forward to seeing you again! 🚗😊

October 16, 2026

Dealership Rating
Employee Rating

No hassle car service. This is why I keep working with North Penn. They're very efficient and accommodating. More

by ALICE6
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Oct 19, 2026

North Penn VW responded

Thank you so much, ALICE6, for your wonderful review! We're thrilled to hear that our team continues to make your service visits easy, efficient, and hassle-free! Providing a convenient and accommodating experience is always our goal, and knowing that it's what keeps you coming back means the world to us. We truly appreciate your continued loyalty and trust in North Penn Volkswagen and look forward to providing you with the same exceptional service for many miles to come!

October 15, 2026

Dealership Rating
Employee Rating

Always a positive experience. Easy to schedule, quick to get done. Great communication during the car inspection process More

by jennykoscho
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

Oct 16, 2026

North Penn VW responded

Thank you, jennykoscho, for your wonderful review and continued trust in North Penn Volkswagen! We’re so happy to hear that our team consistently makes your service visits easy, efficient, and stress-free. Keeping you informed throughout the inspection process is incredibly important to us, and we’re glad our communication continues to meet your expectations. We truly appreciate your loyalty and look forward to seeing you again at your next visit!

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