Jesse McDonough
Jesse McDonough at North Penn VW

Jesse McDonough | Page 2

Service Consultant

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
903 Reviews

Dealership Experience

8 yrs, 7 mos

4.9

903 Reviews

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903 Reviews of Jesse McDonough

March 30, 2026

Dealership Rating
Employee Rating

Jesse is very professional, knowledgeable, and sweet. Car was ready as promised. Prompt service and easy in and out! More

by Michele
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 29, 2026

Dealership Rating
Employee Rating

Dealership was fair, not pushy at all. Understood what we were looking for. It was a a good car buying experience More

by GROSIKAM
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 26, 2026

Dealership Rating
Employee Rating

Very helpful, was kept up to date and thorough explanation on issue. Was completed in timely manner More

by BONNIESWIERKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 19, 2026

Dealership Rating
Employee Rating

Awesome dealership to work with. Jesse is a good guy to work with ! ken and George are really nice guys too. More

by Thench16
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 16, 2026

Dealership Rating
Employee Rating

Jesse was professional and courteous. He made the entire experience very easy. I would be happy to take my car back for any future services More

by Jmp039890
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 11, 2026

Dealership Rating
Employee Rating

Jesse is great. Super informative, has a great demeanor and good with follow up Jesse is great. Super informative, has a great demeanor and good with follow up and a More

by Johnvfal
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 09, 2026

Dealership Rating
Employee Rating

I had a negative outcome but they made it right and I am a more loyal customer as a result More

by JESSFENCHEL
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

March 08, 2026

Dealership Rating
Employee Rating

They made sure that delivery went smooth and answered any question i had and were thorough and explaining all the features of the vehicle and I was greatly appreciative More

by DBELLERDDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 05, 2026

Dealership Rating
Employee Rating

My brake pedal squeaks every time I press the pedal. I reported it when my car was in warranty and it was fixed. It started to squeak again. The problem was never diagnosed properly the first time and e More

by PULUGUR
Recommend Dealer
No

Other Employees Tagged: Jesse McDonough

Mar 09, 2026

North Penn VW responded

Hello Mr. Pulugur, Thank you for taking the time to share your feedback. I’m sorry to hear about the frustration you’ve experienced with the brake pedal concern. When the vehicle was first brought to us during the factory warranty period, our team completed a repair based on the condition present at that time. We understand how disappointing it must have been for the noise to return later. When you visited again, the vehicle was outside of the original manufacturer warranty and replacement parts warranty as it had accumulated approximately 37,000 additional miles since the initial repair. However, we were able to utilize your extended service contract, which covered the majority of the repair cost and helped significantly reduce your out-of-pocket expense. We certainly understand your concern about the possibility of it returning, and if you notice any changes or the noise comes back, we encourage you to reach out so we can inspect it promptly and discuss available options. We appreciate your business and the opportunity to assist with your vehicle. Please don’t hesitate to contact our service team directly if you would like to discuss your experience further—we’re always here to help.

Mar 09, 2026

PULUGUR responded

What is the cause for the squeaking? It has been repaired twice so far. Also, the extended warranty is something that I paid for when I bought the car. So the second time the brake pedal was fixed is really paid by me not the dealership or VW. I also got no help to escalate the issue with VW. I was told I will be sent the contact number which I have not received.

February 27, 2026

Dealership Rating
Employee Rating

Great service and if doesn’t needed to be addressed they gave you all the information and options More

by TADMOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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