Jesse Parks | Page 3

questionable actions 1. Got a Kia 2012 in 2015 - loved it 2.I Referred My best friend same year 2015, was promised a referral bonus ( 100.00) - still waiting being told 1. Got a Kia 2012 in 2015 - loved it 2.I Referred My best friend same year 2015, was promised a referral bonus ( 100.00) - still waiting being told that paperwork is submitted. That was a year ago. 3.Referred my mother this year another 100.00 referral bonus- still waiting on both now. Being told that paperwork is in and I don't know why its not being sent to you? hmmmmm....ok Spoke with several customer service reps....no results. 4. Upon completion of paperwork I attempted to get my KIA refinanced with them and I don't believe I can because instead of making me a co-signer for my moms car they put me down as the primary buyer, which I did not approve ( so I have 2 cars in my name)for nor did I sign in the primary spot on application, it was for co-signer. a lot of sneaky things being done to make a sale from honest people as myself whom make payments on time and follow all rules. Not a satisfied customer at all at this point, and I'm left with no answers from anyone. I have gotten a car from Jake Sweeney in tri county and NEVER HAD THESES PROBLEMS. I hope Mr. Sweeney reads theses because something should be done. I wonder if I just need to take legal action. **** Update as if 12/19/2016 spoke with Jessie today manager of the used sales Dept. What a treat. Upon speaking with Jessie he explained to me that I wouldn't get my referral bonus because 1.st I co signed for my mom's car so it's like paying me for buying another car an 2. My friends deposit wasn't paid. As I ponder this answer mind you my friend still has her car an is current with payments an she just happen to be here at that moment. So she says I paid 1500 for my deposit so who has it if you don't? I then said someone is playing games now it's no longer about the money it's just the principal. He got mad told me I saw the review you posted an I'm not giving you anything since it's about principal. You change the review I give you your bonus. Wow wow Mr Jessie how are you professional? I will continue to report this behavior of Mr Jessie until something is done this is crazy. I have 2 cars with you an referred 1 with a list of 2 more waiting. I love Kia overall and give them an donte a five star, but due to Jessie's actions I have to rate so low. I won't let me Jessie ruin my feelings towards Kia or the Sweeney dealerships an will continue to refer my friends. Donte is great he went above an beyond to assist me in any way possible. He deserves an award an I thank him because he is the ONLY reason I will continue to send people his way. He is professional honest an a hard worker to make sure you get the car you want at a price one can afford. I even have a great time with the Kia Service Dept manager, I believe his name is Brian. He follows through with all apps and concerns. Thank you. Please understand I'm not out to make Mr Jessie lose his job because his co workers speak very highly of him, but I do want him to understand how important it is to treat/communicate better especially when your in a field where these are key factors to have. Enjoy your day everyone. More

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Great. Friendly. And super helpful Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very com Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very comfortable with my choices. Him and his managers Jesse Parks and Ryan Thomas did a wonderful job in making me feel like family. More

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First Class Customer Service I can't say enough good things about this dealership. From the moment I pulled on to the lot I was given excellent customer service. If you visit the I can't say enough good things about this dealership. From the moment I pulled on to the lot I was given excellent customer service. If you visit the dealership ask for Cody French. He bent over backwards to get me every great perk offered at the dealership. Each person I came in contact with through my experience was friendly helpful and wanted me to have the best experience possible. J Parks was another great person I came in contact with that help me get the best deal possible for my money. I would recommend this dealership to anyone looking for a car! More

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Worked with me My sales consultant was Cody French. He was patient and easy going. The only thing I would hope they will improve is the wait time. I know the process My sales consultant was Cody French. He was patient and easy going. The only thing I would hope they will improve is the wait time. I know the process takes time but I wasn't informed what was going on throughout the process. More

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My Car Review Good experience. Friendly service. I was surprised at how helpful Cody French and his manager Jesse Parks were while my girlfriend was having a diffic Good experience. Friendly service. I was surprised at how helpful Cody French and his manager Jesse Parks were while my girlfriend was having a difficult time figuring out what she was really looking for and what she could afford. They answered any and all questions and were very helpful and patient with us. Good overall experience. More

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Best experience Great customer service, no pressure. I found the perfect vehicle that met and exceeded all of my expectations. I couldn't have asked for a better expe Great customer service, no pressure. I found the perfect vehicle that met and exceeded all of my expectations. I couldn't have asked for a better experience. More

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Great experience I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my ca I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my car off at the service center, and went to talk to someone about the key. A man approached me and asked me my name, i told him why i there. He went into his office and about five minutes later, came back and said let's go get you a key. He personally walked me back over to the service center and made all the arrangements for my key to be made, he also offered to cover the cost of the tire rotation. Thank you Jesse Parks for all you did and the personal attention. More

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Sandy & Paul No pressure Sale Sandy and I were looking to upgrade her vehicle. We were actually out getting rid of sticker shock. We had just come from another dealership where no Sandy and I were looking to upgrade her vehicle. We were actually out getting rid of sticker shock. We had just come from another dealership where no one approached us. A KIA was on our "look at " list. When we arrived, we were greeted by a smiling Dante Goetz. We were comfortable from the beginning. He simply thanked us for coming on the lot and asked questions about us and listened to our answers. He did not direct to any certain vehicle. We just walked and talked and Sandy found her vehicle. Dante showed us the vehicle inside and out and we test drove and before long. left with our vehicle upgrade. N0 PRESSURE. If you are looking for a comfortable buying experience go see Dante Goetz. W e cannot end this review without mentioning the finance department. Jess Parks has a great crew and made sure he shook our hands and said Thank You as we left. More

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Great hasslefree They helped me narrow down what I could afford and went to bad with the vendors to get me what I wanted at the payments I wanted. I would recommend to They helped me narrow down what I could afford and went to bad with the vendors to get me what I wanted at the payments I wanted. I would recommend to anyone. More

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Dante Goetz Experience Dears I was so impressed first by the customer service, Dante was warm and welcoming and made me and my spouse feel so comfortable. Second your car Dears I was so impressed first by the customer service, Dante was warm and welcoming and made me and my spouse feel so comfortable. Second your car variety was simply overwhelming and I was able to find a suitable car for myself and Johnny. Thanks so much Jake Sweeney and Dante. -Rondalyn More

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