Jesse Utarid

Malcolm and the entire team demonstrated great knowledge of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and B of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and BMW of Ocala. More

Helpful 0

Report | Print

This rating is specifically for Jesse U. His support was outstanding. The going over the vehicle controls and capability by Darian D also was great. His support was outstanding. The going over the vehicle controls and capability by Darian D also was great. More

Helpful 0

Report | Print

Jesse, the salesman, was very knowledgeable and helpful when I was seeking information about a new BMW X3 30i. He didn't pressure me in any way. And, he helped me get a very good deal. I highly recommen when I was seeking information about a new BMW X3 30i. He didn't pressure me in any way. And, he helped me get a very good deal. I highly recommend him. Darian, the tech "Genius", walked me through everything on the car. He's a very good teacher of technology. John, in the Finance Department, made the paperwork aspect of buying a car less daunting. He was very organized and explained the documents in an easily understandable fashion. The friendliness of everyone and their no-pressure personalities made car buying a non-stressful experience. More

Helpful 0

Report | Print

In my opinion, he's either he's not much of a go getter, or the dealership is lacking in integrity. Could be both... The car we we're going back and forth on was a 2020 330i with 6.5k miles on it. Not fu or the dealership is lacking in integrity. Could be both... The car we we're going back and forth on was a 2020 330i with 6.5k miles on it. Not fully loaded, but very close. KBB had private party value at $34.2k (average). They had it listed on their site for $31,788. I knew this was probably before all the fun extras dealerships like to add onto the sale sheet, but I told them I was willing to pay $36k otd, however they needed to adjust it on the sheet. He told me the car was worth $40k the first time I talked to him, then $43k the next time I talked to him, then finally he calls me and says ok we can do $36k but my manager wants it gone asap. It was the same game nearly every car salesman plays- obnoxious, but they agreed to my otd, so we got the ball rolling. After I get all the inspections and photos/videos, I'm ready to put a deposit down. He starts dragging his feet and puts it off until the next day. The next day he tells me that the someone already put a deposit down on the vehicle. I asked if it was before or after I was attempting to do so. He said AFTER. Brilliant right? I said some not so nice things, he apologized and blamed it on his manager for not allowing me to give them the deposit. I get the feeling they had someone else interested at a higher price, told them if they came in and put the deposit down then it would be theirs and I lost out so they could make a few more bucks despite being ready to give them my money the night before. I would stay far away from this advisor and the dealership More

Helpful 0

Report | Print

My salesman Jesse Utarid made my purchase very easy. I like to make the deal on the phone or thru email and Jesse accommodated that process for me. He more than exceeded my expectations. I highly recome I like to make the deal on the phone or thru email and Jesse accommodated that process for me. He more than exceeded my expectations. I highly recomeend BMW of Ocala and Jesse Utarid. More

Helpful 0

Report | Print

I would like to thank Jesse for the outstanding job he did through the process of buying my vehicle. He was always polite and so helpful . Thanks for making this experience so great . I would highly recom did through the process of buying my vehicle. He was always polite and so helpful . Thanks for making this experience so great . I would highly recommend the dealer and the staff, Thanks! More

Helpful 0

Report | Print

Jesse and John were great! Extremely happy with a purchase of my M340i. Superb customer service, great atmosphere at the dealership. Will recommend to all my friends Extremely happy with a purchase of my M340i. Superb customer service, great atmosphere at the dealership. Will recommend to all my friends More

Helpful 0

Report | Print

Jesse was a very knowledgeable and kind salesman. He went the extra mile preparing my new car, took the time to answer all of our questions and was transparent about the entire process. I would highl He went the extra mile preparing my new car, took the time to answer all of our questions and was transparent about the entire process. I would highly recommend him to anyone looking to purchase a vehicle from this dealership. More

Helpful 0

Report | Print

He’s very helpful and knowledgeable. Makes the car buying experience well worth it. Would highly recommend him! Makes the car buying experience well worth it. Would highly recommend him! More

Helpful 0

Report | Print

Jesse was very helpful. He explained everything and was transparent. I appreciated most that he was patient with us (including my 6yo) and made it a comfortable experience. He explained everything and was transparent. I appreciated most that he was patient with us (including my 6yo) and made it a comfortable experience. More

Helpful 0

Report | Print